The Graduate School of Social Work (GSSW) is a vibrant community of scholars and teachers committed to having a diverse faculty and student body. The School’s curriculum, research, and community partnerships emphasize social and economic justice, along with an understanding of and respect for social, political, and cultural diversity both nationally and internationally. GSSW provides an intellectual, collegial, and supportive environment that fosters interdisciplinary and international educational opportunities. GSSW engages in collaborative projects locally, regionally, nationally, and internationally. GSSW and the University of Denver are committed to enhancing the diversity of faculty and staff.
Position Summary
The Director of Enrollment is responsible for leading enrollment growth and operations across three campus locations and two instructional modalities (on-ground campus-based and online) to achieve enrollment targets and net tuition revenue goals. The Director of Enrollment maintains an understanding of enrollment trends in higher education, best practices in enrollment, and application of technology to meet enrollment goals. They utilize exceptional communication skills, a positive approach to program-solving, data-driven decision-making, and exacting customer service standards in their role. A particular priority of this position is placed on diversity and inclusion in recruiting across a range of identities and abilities.
The Director of Enrollment reports to GSSW’s Associate Dean for Operations/Chief of Staff and regularly collaborates with key stakeholders, including Associate Deans and Directors of various programs and departments within GSSW and within central administration in the development and execution of a strategic enrollment plan.
Essential Functions
- In collaboration with the Chief of Staff and other key stakeholders, develop and implement no later than August 1, an annual, month-by-month comprehensive strategic enrollment plan with near-term and long-term measurable goals.
- In collaboration with key stakeholders, develop and implement enrollment strategies that achieve access and program success goals for diverse student populations, with a lens of equity and inclusion for prospecitive students from communities lacking historical access to higher education
- Directs all aspects of the application review and selection process, including the optimization and integration of Salesforce, Technolutions Slate, and Ellucian Banner functions to ensure workflow efficiencies, processing accuracy, and data integrity.
- Maintain GSSW’s financial aid model that optimizes financial aid awarding strategies. Work collaboratively with the Director of Budget and Finance to manage the annual discount rate for new students, including the awarding of endowed funds as a strategic tool for achieving the annual enrollment plan’s net tuition revenue goals.
- Develop and implement analytical tools for tracking, measuring, and reporting key enrollment goals related to GSSW inquiry, applicant, and matriculating students. Analytic reports include summaries of the return on investing in recruitment activities, enrollment outcomes, results from leveraging merit scholarship, and the effecitiveness of yield initiatives.
- Generate reports and analyze internal and external data sets to inform GSSW leadership of the effectiveness of the school’s annual strategic enrollment plan, innovative changes to enrollment policies, key objectives for minimizing enrollment expenses, and creative practices for maximizing gross and net tuition revenues.
- Hire, manage, mentor, train, and lead a team of enrollment professionals in building new student cohorts that meet enrollment priorities of GSSW programs offered on the Denver campus, Western Colorado campus, Four Corners campus, PhD Program, and the Online MSW@Denver Program.
- Collaborate with University IT staff to implement new technologies and enhance software performance to improve workflow efficiencies, increase enrollment team efficiencies, and automation of enrollment operations.
- Collaborate with the GSSW Marketing and Communications Director and team to provide content for the enrollment sections of the GSSW website and develop a multi-year, multi-channel integrated communications plan that increases the achievement of enrollment and recruitment goals using social media and other platforms.
- Other duties related to the overall operations of the school as assigned.
Knowledge, Skills, and Abilities
- Strong leadership, organizational, interpersonal, written and oral communication skills.
- Leadership experience working with cross-functional organizational teams and systems.
- Demonstrated success in recruiting diverse student populations.
- Experience collaborating with marketing and communication departments to achieve recruitment and enrollment goals.
- Demonstrated experience building strong relationships and collaborating with local, state, national and international organizations to increase the conversion rate of prospective students at every stage of the enrollment funnel.
- Advanced computer & project management skills, including Microsoft Word, Excel, Access, and Outlook.
- Preferred knowledge of Technolutions Slate and Ellucian’s Banner enterprise platforms.
- Leadership and management experience.
Required Qualifications
- Masters degree or equivalent combination of education and experience
- Minimum 5 years admissions or enrollment management experience at the senior level/director level or equivalent; supervision of administrative enrollment or recruitment marketing or communications professionals in a higher education setting.
Preferred Qualifications
- Masters Degree in related field
- 8 years of admission, recruitment, marketing, and financial aid experience in higher education with demonstrated progressive increases in responsibilities, including managing an online academic program.
Working Environment
Hybrid standard office environment and optional work-from-home with approval
Noise level is quiet to moderate
Physical Activities
1. Ability to sit in front of a computer for an extended period of time.
2. Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.
Work Schedule
Monday – Friday, 8:00 a.m. – 4:30 p.m.
Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) July 28, 2023.
Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Salary Grade Number:
The salary grade for the position is 12.
Salary Range:
The salary range for this position is $83,000-$93,000
The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.
Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver .
Please include the following documents with your application:
1. Resume
2. Cover Letter
The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university’s complete Non-Discrimination Statement, please see non-discrimination-statement .
All offers of employment are contingent upon satisfactory completion of a criminal history background check.
Advertised: July 13, 2023
Applications close: