PLANNED PARENTHOOD OF THE ST. LOUIS REGION AND SOUTHWEST MISSOURI
78
4
STATUS: Salary, Exempt
REPORTS TO: VP of Finance
COMPENSATION: Salary Range: $90,000 -$110,000
*COVID and Flu vaccine required or willing to obtain
Planned Parenthood St Louis Region and Southwest Missouri (PPSLRSWMO) offers a robust benefits package.
Employer Paid:
Healthcare: Employee pays approximately $100 per pay period
Vision: Employee pays approximately $4 per pay period
Dental: Employee pays approximately $5 per pay period
Mail in pharmacy benefits
Well-being reward: $200
Life Insurance: Up to $100,000
Paid Parental Leave: 8 weeks of full salary after the event (birth or adoption)
Retirement plan with up to 6% match after 1 year of employment
Professional Development: $1500 annually
Generous Paid Time Off: 10 Sick Days, 10 Vacation Days, 3 Personal Days, 9 Holidays
Employee Paid/Voluntary Benefits Include:
Aflac: Short-Term Disability, Accident Policy and Hospitalization Policy
Life Insurance additional coverage up to $100,000
POSITION SUMMARY
Under the supervision of the VP of Finance, the Director of Information Technology and Systems leads, plans, directs and manages PPSLRSWMO’s Information Technology and Systems program. This Director ensures the development and implementation of cost-effective systems and efficient electronic operations to meet current and future decision-making requirements. The Director of Information Technology and Systems provides leadership organization-wide and strategic direction in areas of policy and planning for all information systems and related functions including telecommunications services.
PRIMAY DUTIES PERFORMED
Strategic Leadership Functions:
• As the organization’s most senior Information Technology and Systems expert, leads PPSLRSWMO’s IT program implementation in a way that can be sustainable and scalable in the context of business changes and growth.
• Leads the incubation of new IT-related business development, revenue generation and collaboration approaches in the service of the PPSLRSWMO mission and goals, with regard to information technology infrastructure development.
• Effectively communicates, providing counseling and guidance with the board and senior leadership team regarding planning, implementation, use and support of technology resources.
• Identifies and presents to the senior management team the best long-term direction for information technology and systems functionality.
Essential Functions:
• Manages IT Support Specialist/Junior Administrator
• Directs the design, development, maintenance and acquisition of efficient and cost-effective systems, programs and software to meet the Organization’s information technology needs.
• Leads information and technology system operational planning, including business requirements, project planning, and organizing and negotiating the allocation of resources.
• Develops and oversee the budget for these functions, accounting for the needs and objectives of all the agency’s departments.
• Reviews the quality and performance of IT systems to determine operating costs, staffing, productivity levels, and upgrade requirements. Leads the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs.
• Oversee provision of end-user services, including EHR and IT helpdesks, and technical support services.
• Establishes IT and information security policies, standards, practices and security measures to ensure effective and consistent information processing operations and to safeguard information resources.
• As the HIPAA Security Officer, implement, monitor, and enforce HIPAA security policies, and in coordination with the Legal & Compliance Team, HR and other departments, ensure that the staff is trained on HIPAA policies and procedures and that those policies and procedures are being implemented, monitored, and followed.
• Leads the negotiation and administration of vendor and consultant contracts and service agreements.
Through these activities demonstrate an understanding of and commitment to PPSLRSWMO’s core values of respect, knowledge, responsibility, choice, health, compassion and access; practice these values in relation to internal and external customers.
Other Responsibilities:
• Manages all daily operational aspects of agency’s IT infrastructure.
Directs the management of the various components of PPSLRSWMO’s network, including, but not limited to, practice management and electronic health records (EHR) systems, contact center’s unified communications platform, accounting and development software
Maintains audits and continuously improves security management for the Organization’s computer systems and networks, including electronic health records, software, hardware, and telecommunications. Maintains and troubleshoots all network back-up and recovery processes.
• Develops, tracks and controls the information technology planning process, operating and capital budgets. Ensures that the IT plan and budget is in accordance with the overall mission and philosophy of the agency.
• Establishes and implements technology training for users to ensure the effective and efficient use of technology resources. Collaborates with Human Resources and Medical Services departments on agency-wide training initiatives.
• Acts as project leader for key technology initiatives. Interacts with senior leadership and end users in the analysis, selection, planning, implementation and ongoing support of new systems/applications.
• Identifies appropriate and cost-effective technology solutions and resources, including staffing, out-sourcing, purchasing and in-house development.
• Defines methods for acquiring, implementing, operating and maintaining telecommunications services, systems, equipment, and software.
• Performs special assignments as requested.
QUALIFICATIONS
A bachelor’s degree from an accredited college or university is preferred or equivalent work-related experience. A minimum five years of hands-on leadership and extensive knowledge in the field of IT and program development/project management and management required. Excellent written and verbal skills are necessary, as is the ability to work with outside vendors and agency representatives with professionalism, tact and effectiveness. Strong administrative and organizational skills, including budgeting and reporting.
Motivated self-starter and fast learner with high degree of personal discipline. Patience, initiative and ability to work under minimal supervision are required. Interest in and desire to expand knowledge of computer and information systems required. Commitment to the mission and core values of Planned Parenthood of the St. Louis Region and Southwest Missouri
Must have a car and be willing to travel throughout the Missouri and Southern IL area to all PPSLRSWMO sites.
PPSLRSWMO maintains a strict policy prohibiting discrimination on the basis of race, color, religion, sex, pregnancy or pregnancy-related conditions, age, sexual orientation, gender identity or gender expression, economic background, national origin, citizenship, disability, marital or relationship status, military service or veteran status, or any other characteristic protected under applicable federal, state or local law.
PPSLRSWMO acknowledges and owns our past and present; therefore, we seek to look inward into how white supremacy continues to show up in our organization. We have a responsibility to create a place of equity and of inclusion, and we commit to dismantling racism and moving the needle to a more equitable workplace.
PPSLRSWMO is a tobacco-free workplace and an equal opportunity employer.