DSS Community Outreach is dedicated to expanding access to information and resources about HRA and DHS programs in the community by bringing services directly into the community and by partnering with and serving as a resource to community-based provider organizations serving HRA and DHS clients and applicants. Interagency Partnerships establishes and manages partnerships with other City and State government agencies, and quasi-governmental entities to improve the coordination of government service delivery for low-income New Yorkers. Interagency Partnerships seeks to streamline access to government benefits and services through enhanced communication and coordination between agencies.
The Director of Interagency Partnerships is responsible for establishing, coordinating, and managing relationships, communication, and coordination of shared programs, services, and interests with colleagues in other government agencies who may be providing benefits and services to low-income New Yorkers. The Director leads the coordination of special projects involving DSS and other government agencies.
The Office of Community Outreach (OCO) is recruiting for one (1) Administrative Director of Social Services to function as the Director, Interagency Partnerships.
Under the general direction of the Assistant Deputy Commissioner of Community Engagement, with wide latitude for the exercise of independent judgment and action, the Director of Interagency Partnerships will plan and manage the responsibilities of the Interagency Partnerships unit. The Director will plan, coordinate, and implement special projects and other initiatives that promote interagency collaboration to improve access to government programs and services for low-income New Yorkers through effective communication and collaboration across government agencies.
The Director has overall management responsibility for the operation and administration of Interagency Partnerships to ensure that the unit operates effectively and efficiently to achieve agency goals, objectives, and outcomes in compliance with federal, state, and city mandates and mayoral directives/initiatives.
The Director, Interagency Partnerships will:
• Manage the development of partnerships with other City agencies and Mayoral offices, with a
particular focus on collaborating with external affairs, outreach, and community engagement
counterparts at these agencies, as well as with divisions working with New Yorkers who are also likely
to be engaged with or potentially eligible for DSS benefits, programs, or services.
• Manage and direct the operational work of Partnership Liaisons engaged in supporting projects
involving the coordination of DSS and one or more other government agencies. Plan, coordinate,
and direct staff responsible for coordinating projects in interagency initiatives to support low-income
New Yorkers with multi-systems involvement. Provide staff development and training on agency policy
and practices and informs staff of new initiatives; evaluate and rate job performance; monitor staffing
needs or changes within the interagency portfolio and ensure staff adhere to agency policies and
procedures.
• Develop and support an interagency workgroup to bring together representatives from multiple City
agencies working with HRA and DHS clients, or potentially eligible New Yorkers. Collaborate with this
group to break down barriers between agencies and identify opportunities to improve the coordination
and delivery of City government services.
• Create detailed project plans for interagency initiatives and assures that responsibilities are clearly
delineated, all activities are assigned, and that specific goals are reached.
• Plan, coordinate, and direct priority outreach, informational, marketing, and other initiatives, including
annual recurring initiatives, to promote government benefits and services to DSS-HRA-DHS clients and
stakeholders.
• Participate in DSS-HRA-DHS procedure, program, and policy meetings to advise on matters involving
coordinated efforts with one or more additional government agencies.
• Direct and administer the execution of data-sharing agreements between government agencies.
Develop and prepare draft language, recommend data metrics, and lead coordination between the
Office of Legal Services, the Office of Performance Management and Data Analytics, Data Privacy,
and others to maintain effective and efficient processes.
• Participate in citywide interagency workgroups, task forces, and other coordinated efforts, including
the Children’s Cabinet, the Gun Violence Prevention Task Force, and interagency efforts to support
NYC Benefits. Track work led by DSS-HRA-DHS and coordinate follow-up.
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
2. Education and/or experience equivalent to “1” above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in “1” above.
Additional Information
The Human Resources Administration/Department of Social Services offers competitive salaries and the following benefits:
Generous Pension Plans (The New York Employees’ Retirement System);
401(k) and 457 Roth’s Retirement Savings Programs;
U.S. Savings Bonds Flexible Spending Program;
Health Benefits, Dental, Vision Coverage, Prescription Drug Program;
Training and Professional Development;
Opportunity for Scholarship; College Savings Program;
Paid Holidays and Generous Annual Leave;
To Apply
APPLICANTS MUST BE PERMANENT IN THE ADMINIISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. OR BE IMMEDIATELY REACHABLE ON EXAM NO. 1121.
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55-a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF .
Hours/Shift
M-F, 9:00-5:00
Work Location
4 World Trade Center
Residency Requirement
New York City Residency is not required for this position
POSTING DATE
06/22/2023
POST UNTIL
Until Filled
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.