Oak View Group
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
Do you have a strong and creative background in event marketing? Do you wake up every day thinking of creative ways to engage the community or how you could enhance the fan’s experience? Then we want you at OVG. This position calls for a dynamic venue and event marketer. The Director of Marketing will manage, supervise and coordinate all the activities of the Marketing department to reach budgeted goals. This person will create and implement marketing plans, manage event advertising budgets and promotions, and ensure successful event campaigns. He/she is responsible for creating and maintaining relationships with media partners, community partners, and various organizations throughout the area. They will oversee the media buying and billing process. He/she will oversee the brand for the venues, public relations, community outreach, promotions, group sales and publicity for the venue and the events: concerts, sporting events, meetings, and shows within the facility, while developing creative marketing campaigns that promote public/community awareness.
This role will pay a salary of $90,000 to $120,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
About the Venue
Located in the Arena District in downtown Tulsa, Cox Business Convention Center (CBCC) is a modern and award-winning venue providing over 275,000 SF of flexible event space. Owned by the City of Tulsa, for over 50 years the CBCC has been host to every kind of event imaginable!
Responsibilities
Responsibilities of this Position:
- Develop, implement and evaluate marketing strategy to promote concerts/shows and venues
- Responsible for the creation, development and implementation of Cox Business Convention Center strategic marketing and advertising plan
- Explore cross-marketing opportunities with between events, area partners and throughout the community
- Create and maintain relationships with local, regional and industry media partners and promoters
- Collaborate with Visit Tulsa and other area stakeholders on promoting and selling Tulsa
- Develop and execute marketing plans to promote all artists/tours coming to Tulsa
- Develop and implement creative campaigns targeting promoters and show organizers to sell Tulsa as an entertainment destination
- Negotiate contracts and implement creative cash/trade proposals/campaigns with media partners including digital, radio, print, TV and outdoor
- Create pre-show and post-show guest experiences that draw guests to the venue and surrounding area
- Manage internal marketing assets for all events including but not limited to marquees (digital billboards), in-arena digital video boards and ticket giveaways, LED ribbons, posters and more
- Develop and execute social media campaigns, email marketing, and promotions to drive sales, fan engagement and brand awareness
- Develop and implement creative campaigns to promote premium seating sales
- Prepare press releases, pitches and media drops for events and venue initiatives
- Write or review copy for news releases, public service announcements, and weekly calendars concerning upcoming events and provides for distribution to the media, business chambers and visitor service bureau
- Carefully coordinate activities with all internal departments and external personnel to ensure project success
- Create and manage brand voice for both venues on all social media platforms and external marketing efforts
- Prepare and maintain project budgets, work closely with General Manager on post-show recaps
- Collaborate closely with the Box Office to ensure all event aspects are accurate and running accordingly
- Research and follow current music marketing trends, venue marketing efforts and implement best practices in the day-to-day activation
- Analyze marketing efforts and adjust efforts based on learnings, trends, and activity
- Create and implement grassroots initiatives for all events
- Project manage F&B initiatives in collaboration with the venue’s F&B general manager and division marketing leads
- Enhance existing promotional initiatives and develop new marketing programs and initiatives to maximize ROI such as third party partnerships, new media avenues, etc.
- Participate in the development and implementation of annual marketing goals, objectives, and management of department budget
- Direct the hiring and training of marketing staff members and oversee their daily activities, including graphic design, in accordance with company policy and addressing complaints and resolving problems as needed
- Interpret the venue customer experience to be measured
- Responsible for measuring, reporting and achieving performance against agreed upon service levels and ROIs
- Plan and oversee venue’s advertising and promotion activities including print, electronic, and digital outlets. This includes full-cycle production including but not limited to writing all ad copy; working with outside advertising agencies on ongoing projects; working with graphic designers and printers to oversee design, layout and production of promotional materials
- Work with OVG Corporate Partnerships to leverage sponsorship opportunities to increase brand awareness and synergies
- Works with OVG Corporate Partnerships to implement and maintain corporate sponsorships for the building in both new and renewal business
- Develop self-produced revenue generating events
- Recommend changes in basic structure and organization of marketing group to ensure the effective fulfillment of objectives assigned to it and provide the flexibility to move swiftly in relation to marketing problems and opportunities
- Standardize reporting of digital marketing campaigns using Google Analytics to track revenue and KPIs
- Provide thought leadership, data analysis, and strategic focus to our marketing communications, customer experience strategies and brand management
- Maintain knowledge of trends/best practices and influence the business, project teams and peer groups to constantly innovate and align around an integrated strategy
- Leverage strong research and analytical skills analyze data and inform management on key perceptions and trends to drive strong decision making
- Drive the completion key deliverables with strong attention to time, quality, impact and style
- Partner with web development team to direct site features, design and goals focusing on customer engagement
- Other duties as assigned.
Qualifications
- Bachelor’s Degree or better from an accredited college or university with major coursework in marketing, public relations, business administration or other related field
- 7 plus years of increasingly responsible experience in sales and/or marketing required, preferably with sports facility, convention center, performing arts facility or other multi-purpose public assembly facility
- Minimum of 5+ years experience of managing/leading people/teams.
- Knowledge of marketing and advertising/sponsorship program development
- Knowledge of Public Relations
- Knowledge of Website maintenance
- Knowledge of federal, state and local regulations
- Proficiency with media buying and promotions
- Ability to travel as required
- Ability to work nights and weekends as required
- Ability to work with wide array of client groups, vendors and business partners enterprise-wide
- Instruct and assist current vendor community with social media marketing strategies for their individual business locations on the fairgrounds
- Analytical skills to forecast and identify trends and challenges using website analytics
- Excellent verbal and written communication skills
- Must be able to project a professional manner and appearance, and communicate effectively with clients, senior management, staff and the general public
- Working knowledge of mobile, POS and payments to digital menu boards, guest apps and loyalty systems
- Digital expertise with various digital channels including website optimization, social media, and data acquisition.
- An entrepreneurial spirit and an internal motivation that inspires others to think more and do more
- Creativity skills that inspire brand loyalty
- Innovator with increasing per caps and generating profitability
- A passion for building success that can be measured with data
- A results-driven leader who thinks in terms of ROI
- Demonstrated experience influencing peers and leadership teams
- Ability to operationalize a strategy
- Flexible skill set that can be applied across a variety of relationships/situations
- Demonstrable track record of success
- Familiarity with the latest trends, technologies and methodologies in graphic design, web design, production, etc.
Computer and Technology Skills:
- Demonstrated proficiency with Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint and MS SharePoint and MS Outlook)
- Proficiency in Adobe Creative Cloud applications
- Knowledge of website design
- Knowledge of CRM software
- Demonstrated skills in graphic design
- Minimal Travel (<10% travel): May be required to travel. Trips may require air travel and/or overnight stay away from home for one or more nights.
- Must be able to work a flexible schedule inclusive of weekends, nights and holidays required. Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building including inclines and stairs.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.