Salary: $94,189.00 – $116,534.00 Annually
Location : Pierce College District, WA
Job Type: Full Time
Job Number: A2317
Division: Chancellor’s Office
Opening Date: 07/18/2023
Closing Date: 8/8/2023 5:00 PM Pacific
Position Summary
The mission of Pierce College is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.
Recognized by the Aspen Institute as one of the Top 10 community colleges in the nation (2021), Pierce College is an innovative, mission-driven, data-informed, and equity-minded community college dedicated to helping all students achieve their academic and professional goals, with a focus on racial and social equity and justice.
Reporting to the Dean of Institutional Researchof Pierce College District, the Director of Reporting and Analytics contributes to the college’s mission of creating quality educational opportunities for a diverse community of learners to thrive in an evolving world by analyzing highly complex centralized and disparate data systems and sets in order to develop and present meaningful reports and KPIs to inform on the strategic goals and direction of the college.
About the District
The college enjoys a strong presence in the community and participates in numerous partnerships with business, community, government, and educational organizations.
Pierce College at Fort Steilacoom
Located on a beautiful 140-acre site adjacent to a 340-acre community, recreational park, and Waughop Lake. Want a feel for our District, take a peek with aerial campus views!
Pierce College at Puyallup
Located on an expansive site with 125-acres of wooded land including modern facilities and beautiful hideaways.
Pierce College at JBLM
Located at the Joint Base Lewis-McChord military sites, serving many of our military and active duty families serving our country.
Essential Functions
The Director of Reporting and Analytics will be responsible for the following, but not limited to:
Data Leadership
- Provides leadership and performs all necessary functions related to the collection, interpretation, and reporting of institutional data for planning, assessment, decision making, and the strategic direction of the college.
- Facilitates institutional understanding of data bias and the trauma and harm misrepresented and/or biased data have on our systemically non-dominant populations; applies this understanding to evaluate and, if needed, modify existing data sources, sets, and reports.
- Manages data analysis and reporting to provide insight and predictions as they relate to strategic college initiatives as a member of college wide committees and task forces.
- Facilitates district-wide access to and training on data visualization systems and tools to support college operations and monitor key institutional performance indicators.
- Responsible for ensuring the accuracy and integrity of data and information released in reports or studies to support the transparent and open democratization of data throughout the college.
- Serves as District Tableau Administrator; manages employee server access and security including user policy, system data configuration, and server maintenance; provides ongoing support of the Tableau server.
- Manages, sets expectations, coaches, and trains Research Associate and Query / Reporting Coordinator(s) on the use of business intelligence tools, processes, and procedures.
- Full-scope supervision of the Institutional Research Query / Reporting Coordinator(s).
- Responsible for setting work priorities, evaluating, approving leave, and discipline.
- Guides Business Intelligence (BI) integration with institution-wide planning and decision-making, including the Executive Team, Dean Team, and faculty divisions, by providing improved processes that allow for coordinated data extraction and action approaches; providing business intelligence leadership to a wide array of district efforts (including supporting teams for Achieving the Dream/Pathways, Financial Aid, induction pipeline and retention efforts, Assessment Team, Strategic Enrollment Management) that have significant impact on institutional effectiveness and Mission fulfillment.
- Collaborates across the district to ensure the alignment of data collection and reporting requirements with the development and management of business practices and processes.
- Chair data governance group focusing on reviewing, developing, and recommending policies, procedures, and standards for maintaining the confidentiality, accuracy, consistency, and availability of college data and the ingress and egress of data.
Reporting
- Designs, develops, tests, implements, updates and presents business intelligence solutions, reports, and information to a variety of audiences across the institution.
- Produces regular and ad hoc reports and visualizations by developing dashboards and workbooks for self-service and on-demand department needs.
- Directs, guides, and manages work with stakeholders to develop and implement accurate and timely reporting solutions for strategic operational functions.
- Provides technical expertise and data in support of intuitional efforts such as accreditation, grant development, reporting, and assessment.
- Supports the preparation of reports for mandatory external reporting needs such as IPEDSand Gainful Employment.
- Administers and maintains reporting environments, including user access, data configurations, and ongoing support.
- Coordinates with IT for patching and infrastructure maintenance.
- Develop and maintain data dictionaries, procedure documentation, and reporting inventories.
Analytics
- Partners with departments throughout the college to understand data needs and abilities in order to design, develop, and provide appropriate solutions.
- Utilizes business intelligence solutions for the college to examine and evaluate data and trends in order to make data informed decisions and recommendations on strategic initiatives.
- Develops and implements processes for collecting, linking, and analyzing data from a variety of sources including internal systems, state and federal agencies, other higher education institutions, and employers.
- Monitors and tests data sources to ensure a high level of data accuracy used to create business intelligence solutions and reports.
- Applies advanced SQL queries, stored procedures, views, and functions to create data structures using best practices in data modeling, processes, and technologies.
Other Duties
- Liaison between the State Board for Community and Technical College’s (SBCTC) Data Services department and the college for local query development and developers in the statewide Enterprise Resource Planning (EPR) system.
- Participant in state-wide committees as related to data and reporting work.
- May lead and/or supervise Research Associate.
- Perform other duties as assigned.
Qualifications
Education Required
- Master’s degree from an accredited college or university in Statistics, Education, Organizational Development, Business Administration, Information Technology, Psychology or related research field.
Experience Required
- Minimum of five (5) years of progressively responsible administrative experience in institutional planning, institutional effectiveness or assessment at a comprehensive community college or university.
- Demonstrated experience with statistical software.
- Demonstrated ability to extract, manipulate, and analyze data from large organizational databases.
- Demonstrated experience in implementing initiatives and compiling/analyzing data.
- Demonstrated experience in organizing, conceptualizing, and prioritizing objectives and managing a high volume workflow office.
Required Competencies
- Ability to understand the uniqueness of self and others and demonstrate openness toward diverse points of view.
- Ability to acquire, evaluate, organize, maintain and clearly communicate data in a wide variety of settings, including executive levels.
- Highly skilled in research design and analysis.
- Ability to provide leadership and vision for the role and use of information, data, and research in planning and decision-making.
- Ability to effectively transfer thoughts and express ideas orally or verbally in individual or group settings, as well as in writing.
- Ability to work with a variety of stakeholders, build constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
- Ability to work effectively and productively with others, making the team and college mission and outcomes a priority.
- Ability to create and nurture a results oriented culture that focuses on measurable outcomes by fostering teamwork and innovation to accomplish the organization’s mission and goals.
Application Process
To be considered for this position, applicants must
- Meet the required qualifications as outlined in this announcement.
- Complete the online application profile and apply for the specific job opening at: https://www.pierce.ctc.edu/hr.
- Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement. (Cover Letter)
- Upload (attach) detailed résumé of all educational and professional experience.(Résumé)
- Transcripts are not required in order to apply for this position; however, if you are selected for an interview, you will be asked to submit copies of unofficial transcripts showing completion of the required level of education. Please upload current copies of your transcripts, if available. Unofficial copies of all college and university transcripts must include degree received and conferral date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: www.naces.org/members.htm (Unofficial transcripts acceptable for application process; official transcripts required upon hire). (Transcripts)
- Upload (attach) a list of at least two professional references with names, addresses, telephone numbers, and e-mail addresses. Letters of recommendation will not be accepted. (References)
- Provide a response to the following question. (Supplemental Question)
Briefly describe how you have worked in your previous or current positions to advance equity, diversity, and inclusion in your organizations and how you would do that in this position. Please limit response to 500 words or less.
Please Note
To ensure consideration, application materials should be received no later than 5:00 p.m. on the closing date.
All correspondence regarding your application status will be sent to the email address associated with your NeoEd account. Please make sure to check your spam folder periodically, in the case of an automated, incorrect delivery.
Terms of Employment
This is a full-time, administrative – exempt, District position. The primary work location will be at Pierce College, Fort Steilacoom campus. Frequent travel to Pierce College campuses or other sites may occur. Standard work hours are between 8:00 am to 5:00 pm, Monday through Friday, with occasional evening and weekend hours required.
Salary & Benefits
The salary range for this position is $94,189.00 to $116,534.00 annually. The salary will be determined based on the candidate’s qualifications and related experience. Typically, new hires start no higher than $98,114.00/year, based on Pierce College’s Administrative/Exempt Compensation Plan. Your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website at: https://www.pierce.ctc.edu/hr- benefits.
Physical Work Environment
This position works indoors in an office environment.
Reasonable Accommodation
Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state’s free telecommunication access service.
Screening & Interview Process
Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.
Conditions of Employment
Prior to the start of employment, the finalist for this position will be subject to a criminal background check as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law RCW 28B.112.080.
An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.
Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.
Equal Opportunity
The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.
For more information about this position or assistance regarding your application, please contact the Human Resources office at: jobs@pierce.ctc.edu.
Questions regarding equal employment opportunities or discrimination may be directed to the following:
Sean Cooke
Title IX Coordinator
(253) 840-8472
Tami Jacobs
ADACO / Section 504 Coordinator
(253) 964-6581
Holly Gorski
Vice President for Human Resources
(253) 964-6519
Paula Henson-Williams
District Affirmative Action Officer
(253) 864-3229
More than Just a Paycheck!
Washington State offers one of the most competitive benefits packages in the nation. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Insurance Benefits
Employees and families are covered by medical (including vision) and dental insurance. There are multiple medical plans with affordable monthly premiums ranging from $25.00 per month for individual coverage to $483.00 for full family coverage (the state pays dental premiums). Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long term disability insurance, with the option to purchase additional coverage amounts. To view coverage choices and how to enroll, please visit the
Retirement and Supplemental Plans
New Administrative employees are members of an employer matched retirement program administered by TIAA. For additional information, check out the web site.
Employees also have the ability to participate in the (SBVIP), administered by TIAA. This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Leave
Administrative employees begin accruing 8 hours of sick leave starting their first month of employment, as well as 6 days of personal leave and 22 days of vacation leave per year.
Holidays
Full-time employees are entitled to ten paid holidays and a personal holiday of their choice.
Tuition Reimbursement
Administrative employees working half-time or more may take space-available classes for a reduced rate through our Employee Learning and Development program.
Discounted Health Education Center Membership
Employees of the college receive a discount on Health Education Center membership, which provides access at both campuses to a complete set of cardiovascular and strength training equipment and a full gymnasium at the Fort Steilacoom campus. Personal trainers and physical education classes are also available for an additional fee.
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Briefly describe how you have worked in your previous or current positions to advance equity, diversity, and inclusion in your organizations and how you would do that in this position. Please limit response to 500 words or less.
Required Question