Overview
The Director of Sales will ensure the sales team at the facility meets all individual and departmental sales goals. This position is responsible for the overall tasks related to Sales for the facility and will also lead all sales personnel in establishing goals, procedures and daily duties.
This role will pays a salary of $55,000 to $65,000
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Responsibilities
- Execute all aspects of the sales process; develop measureable sales goals and strategies to meet and exceed budget requirements.
- Prepare written proposals; reevaluate potential business value of various events and clients; initiate contractual arrangement; finalize all booking arrangement; prepare contracts; negotiate rental and other rates as required.
- Promote the Convention Center to all potential clients; conduct tours of the complex for potential event organizers; answer questions and provide information regarding facility services, technical capabilities, policies and procedures.
- Direct and plan promotional projects and develop strategies with the Marketing Manager for new markets and clients.
- Establish and maintain effective working relationships within the county, to include local hotels and industry organizations; represent the facility professionally at all times.
- Participate at various industry events and TradeShows; stay abreast of new trends and innovations in the field of sales and marketing.
- Research, identify and establish the appropriateness of groups for the facility.
- Initiate sales calls via phone, electronic mail, surface mail and in person with the intent of aggressively marketing the Convention Center to repeat and prospective clients.
- Ensure booking information is maintained.
- Manage and participate in the development and implementation of goals, objectives, policies, and priorities of Sales and marketing programs and activities.
- Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and review with the facility manager; implement improvements.
- Respond to and resolve difficult and sensitive inquires and complaints.
- Demonstrate continuous effort to improve operations, streamline processes, and work cooperatively with client, Event Managers, catering and AV provider to deliver a high quality product and customer service exceeding client’s expectations.
- Receive and respond to suggestions and concerns from clients and the public, referring to the appropriate department for follow up.
- Participate in the development and execution of marketing plan and materials.
- Perform other duties and responsibilities as required.
Qualifications
- Seven (7+) years of increasingly responsible sales/event experienceand marketing in a convention center, arena, conference center or other similar public assembly facility, including supervisory responsibility.
- Bachelor’s degree from accredited college or universitywith major course works in marketing, with emphasis in hospitality management, public or business administration, or other related fields; additional years of experience may be substituted for formal education
- Ability to communicate clearly, concisely and professionally, both written and orally, in the English language.
- Certified Meeting Professional (CMP) designation preferred.
- Possession of, or ability to obtaina valid driver’s license.
- Ability to work event nights, weekends and holidays as required
- Has a strong track record of building relationships and generating new business
- Excellent organizational skills, leadership skills, customer service skills
- Enthusiastic and positive thinker
- Strong PC and data processing skills; working knowledge of MS Word, Excel, as well as database management software
Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.