Founded in 2011, Rently is a smart home and self-guided touring hardware and software provider. Our all-in-one solution allows real estate operators to provide best-in-class touring and living experiences for their current and future residents while optimizing their leasing efficiency and expanding revenue opportunities.
By using Rently, renters can tour a single family home or multifamily apartment on their schedule, move in/out, and control their smart home devices all with just the phone in their pocket. Meanwhile, property managers can remotely control access, manage energy, monitor activity, and prevent damage without ever having to leave their office.
We are thrilled you’re interested in a role at Rently! We look forward to reviewing your qualifications soon.
We are dedicated to maintaining the highest level of security, data protection, and regulatory compliance within our operations. To support our commitment to safeguarding sensitive information and ensuring adherence to industry standards, we are seeking a highly skilled and experienced Director of Security and Compliance to join our team. The Director of Security and Compliance is instrumental in ensuring the security of our platform from both a product and business operations lens. This role will also be a large stakeholder in driving global certification and compliance initiatives withing the company (such as SOC2 and ISO 27001).
Job Duties:
- Work with Security stakeholders across operations, product development, and user experience to understand security issues that occur in the Rently platform. Perform root cause analysis of renter facing and manager facing incidents, and develop solutions to issues detected.
- Understand and develop comprehensive Security metrics and KPIs for both renter and manager facing platforms. Collaborate with internal stakeholders to monitor, track and report the “State of Security” within Rently.
- Work with stakeholders to develop and execute the security roadmap.
- Work and lead a growing team of internal call quality assurance representatives. This team monitors customer-facing calls in multiple departments and works with stakeholders to improve our internal SOPs and standards.
- Work alongside the QA, Security and Compliance departments to define objectives, key results, and ownership for key initiatives.
- Understand and analyze operation reports generated from security systems from third party and internal platforms. Identify and draw conclusions from underperforming analytics and create action plans around them.
- Detail oriented mindset to collect, validate, interpret, analyze complex data, ultimately identifying issues and trends to support fact-based decisions.
- Partner with Engineering, IT and Ops to help oversee company-wide annual compliance on initiatives such as ISO and SOC 2 Initiatives.
- Work with external auditors, development operations and IT Teams to drive internal process improvement.
- Information Security Strategy: Develop and execute a comprehensive information security strategy that aligns with the organization’s overall objectives and risk tolerance, ensuring the confidentiality, integrity, and availability of sensitive information.
- Compliance Management: Monitor and enforce compliance with relevant industry regulations (e.g., GDPR, ISO 27001) and internal policies. Maintain up-to-date knowledge of emerging regulations and ensure the company’s practices remain compliant.
- Risk Assessment and Mitigation: Conduct regular risk assessments to identify potential security vulnerabilities and assess the overall risk posture. Implement appropriate measures to mitigate risks and respond to incidents promptly and effectively.
- Work with engineering stakeholders to have an understanding of our security architecture, including network security, endpoint protection, identity and access management, and data encryption.
- Incident Response: Develop and lead incident response plans, including incident detection, analysis, containment, eradication, and recovery. Collaborate with relevant teams to effectively respond to security incidents and prevent their recurrence.
- Employee Training and Awareness: Develop and deliver security awareness programs for employees, contractors, and partners to foster a security-conscious culture throughout the organization.
- Vendor Management: Evaluate and oversee third-party vendors to ensure their compliance with security and privacy requirements, conducting regular audits and due diligence as needed.
- Security Governance: Establish and maintain security policies, standards, and procedures that govern the organization’s security practices.
- Budget Management: Create and manage the security and compliance budget, ensuring optimal allocation of resources to support the organization’s security initiatives.
- Reporting and Communication: Regularly report to senior management and stakeholders on the state of security and compliance, including risks, incidents, and initiatives. Present security-related matters to the board of directors as necessary.
Skills & Qualifications:
- 5+ years experience in a security, compliance or operations or similar role at a rapidly growing organization.
- 5+ years team management experience.
- Cross-collaborative experience including but not limited to Director, VP level, and C-Suite stakeholders.
- 5+ Years of experience working in IT, Technology or SaaS company.
- Industry certifications such as CISSP, CISM, CISA, or similar are highly desirable.
- Strong knowledge of relevant regulations, frameworks, and best practices (e.g., GDPR, ISO 27001, PII, NIST Cybersecurity Framework).
- Experience in leading security and compliance teams, fostering collaboration, and mentoring team members.
- Experience with Change Management, Objectives and Key Results Methodology (OKR), Management by Objective (MBO) or similar management & or goal setting methodologies.
- Experience understanding, configuring and implementing action plans from data reporting.
- Experience with root cause analysis and stakeholder management.
- Able to work efficiently in a team environment across multiple stakeholders.
- Ability to multitask in a constantly changing, fast-paced, cross-functional environment.
- Strong verbal and written communication and interpersonal skills.
- Strong quantitative and qualitative skills.
- Bachelor’s Degree (Masters Preferred).
$100,000 – $120,000 a year
For applicants located in California, the salary range for this full-time role is expected to be $100,000-$120,000 annually. This range is a reflection of base salary only, not of a total compensation package. Please note Rently reserves the right to pay more or less than the posted range, depending on the candidate’s experience and qualifications, and that the expected salary range may be different for candidates located outside of California.
#LI-OnSite #LI-DM1
Full-Time Employee Benefits:
– 75% monthly medical, dental, vision, disability, and life insurance premium coverage via Anthem Blue Cross with 2 HMO options (where available) and 2 PPO options. FSA, STD, LTD, and other voluntary plans available. Coverage extends to employee, spouse, registered domestic partner, and dependent children.
– 401k with 3% Rently match
– Paid time off
– Sick time off
– Partial gym membership reimbursement
– Partial pet insurance reimbursement
– Career growth opportunities
– Professional development opportunities
– Work related travel opportunities (dependent on role)
– Company gatherings & team events
And more!
Rently is an ISO 27001 and PIMS 27701 Certified Organization
By applying to this role, you confirm you are legally authorized to work in the United States. Rently US does not provide sponsorship.