Job Description
General Job Description:
The QA/QC, Director is responsible for development, implementation, and maintenance of ACCO’s Quality Control Program including implementing modifications aimed to improve efficiency and maintain relevance. The QC Director must also ensure the department is properly structured and staffed to meet the company’s business needs and that all members are highly productive and prepared to execute all assigned tasks.
Supervises: Directs and oversees the quality control department and supervisory staff.
- QA/QC Supervisors
- QA/QC Inspectors
- QA/QC Administrative Staff
- QA/QC Subcontractors
Essential Duties and Responsibilities:
- Ensure ACCO’s QA/QC program is in line with company goals, industry standards and client expectations.
- Ensure the QA/QC department staffing is sized appropriately, and all personnel are fully qualified and trained to be highly efficient in executing all Quality Control functions with little to no disruptions to shop and field productivity.
- Ensure all certifications, stamps, licenses, software and ACCO’s Quality Control Manual are in place and current to conduct business without disruption.
- Continuous pursuit of process and productivity improvement opportunities.
- Collaborates with management and senior staff across production departments and roles to draft acceptable quality standards.
- Maintain compliance with all company, client, and government regulations and requirements.
- Evaluates production operations from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements.
- Play an active role in the selection, approval and performance management of all Quality Control team members.
- Ensure all QA/QC team members demonstrate a supportive and collaborative mindset with all construction and sales personnel.
- Ensure QA/QC team members are available and capable of resolving defects/issues while mitigating costs and can effectively communicate findings/status to management.
- Play an active role in the selection and management of third-party QA/QC subcontractors when required to supplement in-house resources.
- Play an active role in the company’s new product vetting committee.
- Provide monthly updates of QA/QC impacts/issues and performance of staff members to the VP of Construction Operations and Regional Leadership.
- Provide technical direction, support and mentoring to the QA/QC staff.
- Prepares and presents technical and program information to team members and management.
- Keep opens lines of communication with Project Management and Construction Leadership to share experiences and achieve common goals.
- Foster a culture of accountability with all QA/QC team members and subcontractors.
- Demonstrate and promote ACCO’s Core values at all times.
- Actively participate in ACCO’s safety programs and demonstrate a commitment to a goal of ZERO injury or incidents.
- Other duties as assigned by the VP of Construction Operations and/or executive Management.
Position Requirements (Skills, Work Experience, Education, Certifications, Licensees, etc.):
- 5+ years of experience in a leadership role with a Quality Control Program related to the construction industry.
- 5+ years of experience in a management role directing people with varying skill levels and backgrounds in a construction related setting.
- Current certification in accordance with AWS QC-1 as a Certified Welding Inspector (CWI) with minimum 5 years’ experience.
- Ability to recognize inefficiencies in processes and/or department structuring and take action that creates a positive impact to the company.
- Excellent leadership skills including honesty, integrity, patience, empathy, and a strong work ethic.
- Understanding of construction quality control, codes and general construction management.
- Experience with fabrication shop and field inspection and practices.
- Effective communicator at all levels of the business
- Ability to interpret documents such as design drawings, specifications, building and welding codes, operation and maintenance instructions and procedure manuals.
- Moderate experience with various business and software technologies
- MS Office: Word, Excel, Project
- Google Workspace: Docs, Gmail, Sheets, Forms
- Others: Adobe, Bluebeam, Box
- Proficient in English
Additional Skills/Abilities Preferred but Not Required:
- Degree or certification in construction management or engineering.
- Experience and understanding of each of the trades (sheet metal, pipe fitting, process piping, plumbing, electrical, controls, electrical, site utilities, start-up
- ICC/ICBO/ASNT Certifications
Software experience:
- CRM/PM Platforms: Bidtracer
- Collaboration: Smartsheet, Slack, Revitzio, PlanGrid
- Design/Detailing: Autodesk AEC Collection (Revit, AutoCAD, Assemble, Navisworks)
- Proficient in Spanish
ACCO Competencies:
- Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.
- Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
- Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.
- Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.
- Insight: The ability to gather and make sense of information that suggests new possibilities.
- Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
- People Skills: Is approachable and gains the mutual trust and respect of others. Understands people’s strengths & weaknesses and actively seeks to understand other perspectives.
- Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.
- Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
- Big Picture: Understands and contributes to organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
- Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.
- Execution: Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct.
- Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Is able to take direction, accept feedback, and take full responsibility for his/her actions. Leads by example through positive influence and ethical leadership with consideration of the entire organization.
Physical Requirements:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close and distance vision and the ability to adjust focus.
- The auditory/hearing abilities required by the job include the ability to hear customers and employees calling by telephone.
- While performing the duties of this Job, the employee is regularly required to sit for prolonged periods, stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
- The employee is regularly required to walk and sit.
- Frequently required to reach with hands and arms.
- Occasionally required to stand; walk and stoop, kneel, crouch, crawl or climb ladders.
- This individual must be a responsible person and regular attendance is required.
Travel: 10-25% of the time to and from the primary office to regional branch offices, Fabrication facilities and project sites.
Competitive Wages:
$122,500 to $215,900 Annual Salary. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee’s total compensation
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About Us
Why join ACCO? ACCO Engineered Systems is one of the largest mechanical contractors in the country. Since 1934, owners and builders have selected ACCO to design, install, and maintain more than 250,000 mechanical projects. ACCO is dedicated to the design, fabrication, installation, maintenance and service of commercial and industrial HVAC, refrigeration, plumbing, process piping, and building automation systems. Whether your project is a low or high-rise office building, a shopping mall, hospital, semi-conductor fabrication facility or pharmaceutical manufacturing plant…ACCO can design, build, install, and maintain a mechanical system to meet your needs.
Here at ACCO, we are a part of something bigger. Just ask our customers: California Academy of Sciences, L.A. Live, and San Francisco 49ers Stadium. While we have been around for 80+ years, we continue to grow at a dynamic pace. And we are looking for talented individuals to join our team.
What’s great about working at ACCO is that we’re a big enough company to be the leader in HVAC mechanical contracting in California and the Southwest U.S., but as a 100% employee-owned ESOP, we’re a private company with a family-oriented feel. Several of our employees have worked at ACCO for twenty-five, thirty, and even over forty years! Together, the employees of ACCO are comprised of intelligent, dedicated, and entrepreneurial team members who put customers first and enjoy what they do.
ACCO IS AN EQUAL OPPORTUNITY EMPLOYER AA M/F/V/D.
We proudly hire U.S. Military Veterans, and those qualified are encouraged to apply.
Equal Employment Opportunity is The Law. | Pay Transparency Nondiscrimination Provision
ACCO will consider qualified applicants with criminal histories for employment.