Requisition No: 812917
Agency: Department of Law Enforcement
Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST – 71001355 1
Position Number: 71001355
Salary: $45,000.00
Posting Closing Date: 10/06/2023
DISTRIBUTED COMPUTER SYSTEMS ANALYST
INFORMATION TECHNOLOGY SERVICES
CUSTOMER SERVICE ADMINISTRATION/DISTRIBUTED SYSTEMS ADMINISTRATION
**Open-Competitive Opportunity**
POSITION SUMMARY:
This position is located in the Customer Service Administration Bureau, Distributed Systems Administration (DSA) section. This is a full-time position Monday-Friday, that reports directly to the DSA Data Processing Manager. This position requires the ability to upgrade and install hardware and software and resolves users’ problems with computer software and hardware.
DUTIES & RESPONSIBILITIES:
Specific duties include:
- Responsible for designing, implementing, maintaining, and centrally managing enterprise desktop solutions in a local and wide area network environment;
- Responsible for the installation and configuration of the department’s desktop and laptop systems, agency laptop encryption, mobile phone management, desktop antivirus management, desktop /laptop imaging, and asset management; and
- Participates in assigned training classes and perform research to improve job knowledge and performance.
To be considered as a potential candidate, you must meet the minimum qualifications(s) listed below. Degrees must be from an accredited college or university as recognized by the U.S. Department of Education.
MINIMUM QUALIFICATIONS:
1. A high school diploma or its equivalent and three years of experience in computer systems analysis, computer programming or in planning or designing computer systems; or
2. 90 semester hours from an accredited college or university or
3. Any combination of education or experience, as described above, for a total of three years.
4. Completion of a 720-classroom hour program of study from a vocational/technical school or accredited community college in the area of data processing* can substitute for one year of the required education or experience.
5. Completion of a one-year program of study from a vocational/technical school in an area of data processing* can substitute for one year of the required education or experience.
Note: 30 semester hours, or equivalent, of coursework from an accredited college or university is equivalent to one year of experience.
* Data entry excluded in data processing experience.
KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge of telecommunications principles, equipment, procedures, and terminology;
- Knowledge of data processing equipment; knowledge of Windows 10 and 11;
- Knowledge of problem-solving techniques;
- Knowledge of desktop ticketing solutions;
- Knowledge of enterprise desktop deployment solutions;
- Knowledge of information security best practices;
- Knowledge of computers and software; ability to work in a team environment; ability to process information logically and solve problems;
- Ability to develop training programs related to distributed processing;
- Ability to monitor and resolve problems with distributed systems components;
- Ability to identify and define user task needs; and
- Ability to communicate effectively; ability to plan, organize, and coordinate work assignments.
BASE SALARY:
- $45,000.00
HOW YOU WILL GROW:
FDLE recognizes the importance of growth and success while fostering a family-oriented work environment. We encourage our members to seek opportunities for professional growth through training, team building, and mentoring. Our four Fundamental Values of Service, Integrity, Respect and Quality will guide you as you embark on a lifelong career at FDLE.
OUR SALARY & BENEFITS:
Starting salary will be the minimum of the class pay range, unless otherwise dictated by FDLE’s pay policy. FDLE is a State of Florida Employer and offers a comprehensive benefits package, including:
- State of Florida Tuition Waiver Program;
- Paid holidays, vacation and sick leave;
- HMO and PPO health insurance options with premiums starting as low as $50 per month;
- $25,000 in automatic life insurance coverage;
- Multiple supplemental insurance options including: dental, vision, disability and more;
- Pension and investment retirement plan options; and
- Tax deferred medical and child care reimbursement accounts.
ABOUT OUR AGENCY:
The Florida Department of Law Enforcement (FDLE) employs more than 1,900 members statewide – either at headquarters in Tallahassee or in one of seven regional operations centers (ROCs). Our mission is to promote public safety and strengthen domestic security. Click here for additional information about FDLE.
HIRING PROCESS:
You will be evaluated for this job based on your previous knowledge and experience. Additional reviews may be performed to screen for preferred qualifications, experience and education. Your qualifications will be based on knowledge, skills, and abilities and other elements relevant to this position supported by the information in your application. Qualifying questions will only be credited if verifiable by the information provided on your application including specifically required software/computer skills. You may be contacted to participate in a selection process which may consist of written exercises, work samples, skills tests, interviews, drug screen and fingerprinting. You may be notified by email to participate in a selection process. Failure to reply within a designated timeframe may exclude you from further consideration. Future vacancies may be filled from this position advertisement.
BACKGROUND:
FDLE requires an extensive background process of all recommended applicants. The elements of a background include: financial credit check, criminal history of applicant and applicant’s immediate family or roommates, personal references, employment and education verifications (which includes official transcript(s)), drug screen and fingerprinting. This information will be utilized to make the final hiring decision.
NOTES:
Preference will be given to current FDLE members who have satisfactorily completed at least six months of the probationary period for their current position.
REMINDERS:
- Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.
- If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be cancelled, suspended, or deemed ineligible depending upon the date of your retirement.
The State of Florida hires only U.S. citizens and lawfully authorized alien workers.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.