Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
The Division Chair, Revenue Cycle Patient Access Management is responsible for the leadership and strategic direction of the Patient Access Registration areas, On-site Financial Counseling, Medicaid Eligibility, Prior Authorization, Patient Estimates, Oncology Patient Concierge, Epic Contract Management, International, Embassy and the Patient Call Center. The team consists of both on-site and fully remote employees. The Mayo Clinic Revenue Cycle is on a single instance of Epic. The Chair will oversee the automation roadmap for this area focusing on solutioning both Epic and complimentary vendors to ensure best possible outcomes for the patients we serve. The Chair serves as a member of the Senior Leadership Team (SLT) reporting directly to the Chair, Revenue Cycle.
Translates Mayo Clinic and Enterprise Revenue Cycle visions into meaningful and effective responses and results. Provides vision and general direction to areas of responsibility and ensures management and staff are trained, developed and delegated authority to carry out responsibilities and objectives for the daily operations. Participates in strategic planning to support organization’s strategic direction. Develops strategic and operational plans to carry out the mission of Mayo Clinic and the Enterprise Revenue Cycle. Possesses overall knowledge appropriate to functions being managed with broad knowledge of theories of professional management. Supports and fosters opportunities to improve processes and acts as a catalyst for realizing these improvements. Acts as a facilitator and generator of new ideas and a mediator on difficult issues. Brings awareness of current external environment issues to the Enterprise Revenue Cycle and the Mayo Clinic. Participates in the leadership of the Enterprise Revenue Cycle by chairing and serving on Enterprise-wide projects/groups, task forces, councils and committees. Serves as a liaison between the Enterprise Revenue Cycle and other departments and agencies inside and outside Mayo. Creates a customer service driven division adept at working collaboratively with physicians and administrative colleagues, and across departments and Mayo Clinic. Creates a team oriented work environment including use of virtual management concepts. Develops, coaches, mentors, and encourages staff for future leadership roles for the Enterprise Revenue Cycle and Mayo Clinic. Responsible for retention initiatives. May possess and provide specific expertise unique to the Accounting and Revenue business cycles of Finance.
Qualifications
Bachelor’s degree required (business, healthcare administration or related field), with 12-15+ years of applicable revenue cycle operations, revenue metrics and analytics and revenue management experience required. Requires knowledge of accounting systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing.12+ years of leadership experience in a multi-facility, integrated health care delivery system or consulting experience preferred.
Exhibits strong leadership, integration and execution skills with considerable experience in planning, formulating, and execution strategies with the ability to define program, process, or business objectives and scope, while also demonstrating proficiency and expertise to identify, evaluate and articulate operational opportunities, and risks, business needs/gaps, and understand customer/stakeholder interests.
Possesses excellent written and verbal communication skills to effectively identify, assess and facilitate improvements and resolution to present advisory, persuasive and authoritative recommendation to all levels.
Requires proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
Exhibits strong, collaborative leadership qualities that can bridge across multiple disciplines.
Must be comfortable operating in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Mayo Clinic.
Exemption Status
Exempt
Compensation Detail
$268,174 – $402,230 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
M-F, business hours. This position may work remotely from any location within the U.S.
Weekend Schedule
As needed
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Jessica Gartner