Salary: $88,661.00 – $100,000.00 Annually
Location : Ashland, VA
Job Type: Full-time
Job Number: 202300202
Department: Social Services – Administration
Opening Date: 08/25/2023
Closing Date: Continuous
Description
Hanover County’s Department of Social Services is seeking a dynamic leader to join our outstanding team of professionals as the Division Director of Benefits Programs. This team continues to enhance current services and develop new initiatives to meet the needs of Hanover’s most vulnerable citizens. The person for this role will review and evaluate public assistance program policy and the effects of new programs/revisions on the agency, its staff, and resources while providing support and expertise to all aspects of the agency’s operations. The incumbent will consider themselves a dynamic leader in the local government arena, build positive relationships with others and enjoy problem solving and influencing positive change in the staff and citizens of Hanover County. If you have these characteristics and more, we encourage you to apply today!
General Description:This is an executive level professional position. The incumbent is a Division Director and performs difficult and complex tasks to provide direct social services to residents of Hanover County, to include planning, organizing, and managing the work and performance of all eligibility programs: Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance to Needy Families (TANF), Medicaid, Auxiliary Grants, Child Care, and Energy Assistance Programs. The incumbent reviews and evaluates public assistance program policy and the effects of new programs/revisions on the agency, its staff, and resources. The incumbent is also responsible for serving as a member of both the Management and Leadership Teams and providing support and expertise to all aspects of the agency’s operations.
Organization:The Division Director – Benefit Programs reports to the Director of Social Services. The incumbent provides leadership within the organization and directly supervises Benefit Programs Supervisors, and indirectly supervises all employees within the division.
Essential Functions:
- Supervises management staff, performing related human resources functions, completing necessary paperwork; including an evaluation of training opportunities and needs.
- Acts in place of the Director of Social Services when absent.
- Plans, organizes, and directs staff/programs, conducting meetings as necessary.
- Reviews and evaluates agency and program policy; directs, advises, and consults with program supervisors on operational and policy issues and related courses of action and procedures.
- Interprets federal, state, and local financial assistance programs and makes policy recommendations and ensures agency compliance with existing policy.
- Consults with and advises the Director of Social Services on major operational and program matters.
- Plans and coordinates the implementation of specialized divisional administrative or operational programs of the department.
- Participates and leads special projects.
- Prepares reports as needed.
- Assists with development of department budget.
- Coordinates audits and prepares audit narratives as needed.
- Leads or participates in special projects.
- Interacts with and develops positive relationships with other community organizations or agencies.
- Monitors programs for compliance with federal and state standards.
- Identifies and seeks resources for program development, tracks, and reports expenditures.
- Provides consultation and education for other agencies and community groups.
- Compiles data, maintains records and submits reports as requested.
- Performs related work as assigned.
- May work outside of regular business hours.
Working Conditions:
A. Hazards
- May interact with challenging family situations.
B. Environment
- Office
- Field
C. Physical Effort
- Minimal
D. Exempt
No compensatory leave accrual
Knowledge, Skills, and Abilities: Knowledge of human services program delivery, required. Considerable knowledge of the current social, economic, and health issues relating to clients in jurisdiction; Social Security Act; laws and regulations on administration of welfare services; human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; principles and processes for providing customer and personal services; business and management principles involved in strategic planning, resource allocation, human resources modeling; leadership technique, and coordination of people and resources; and principles and procedures for personnel recruitment, selection, training, compensation and benefits, and personnel information systems. Demonstrated ability to: plan, direct, implement, and monitor assigned programs; supervise and direct the work of the Supervisors; represent the Social Service Director before the Boards, staff, and other committee assignment or government meetings; and to analyze problems and develop logical conclusions; must be able to establish and maintain successful working relationships with other Division Director, County staff, other government officials, community partners, private providers, and the public. Must be able to communicate effectively-both orally and in writing. Computer literacy required, preferably in Microsoft Excel/Word/PowerPoint.
Education, Experience and Training:Bachelor’s degree required (master’s in public administration or related field preferred) with at least three (3) years’ related experience in eligibility and/or social services, one (1) of which must have been in a supervisory or management position- OR – Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable.
Special Conditions:
- Criminal Records Check, including fingerprinting.
- Valid Commonwealth of Virginia Driver’s License
- Child Protective Services background check
- Twelve-month probationary period
- This position requires mandatory participation in the Citizen Emergency Response On-Call Plan.
Effective August 2023
SUMMARY OF EMPLOYEE BENEFITS
Hanover County is proud to provide our employees with the following comprehensive benefits package. Hanover provides a benefit package that provides for you in times of need, they offer an ongoing level of financial security, peace-of-mind, and healthy work-life balance. This is part of our goal to make Hanover County an attractive place to work. To see exactly what you will find with our offerings, click the link below:This is an overview and does not provide all provisions, limitations, and exclusions. If there is a contradiction between this and the official plan documents, the plan documents will prevail. The Pamunkey Regional Jail and Library share some of the County benefits, please visit their website for more details.
01
Do you have a degree in Social Work, Public Administration, or related field?
- Yes
- No
02
How many years of experience do you have in Social Services?
- None
- 1-2 years
- 3-4 years
- 5-6 years
- 7+ years
03
How many years of experience do you have supervising multiple employees in Social Services?
- None
- 1-2 years
- 3-4 years
- 5-6 years
- 7+ years
04
How many years of experience do you have in local government at the managerial level?
- None
- 1-2 years
- 3-4 years
- 5-6 years
- 7+ years
05
Please describe your experience overseeing and/or administering Benefit and Services Programs.
06
Please describe your interest in this positron and what aspects of this position most appeal to you.
Required Question