Salary: $15.00 – $16.86 Hourly
Location : Recreation Department City of Sanford, FL
Job Type: TEMPORARY
Job Number: 23-00074
Department: Recreation Department
Opening Date: 06/06/2023
Closing Date: 6/20/2023 5:30 PM Eastern
Description
RECREATION DEPARTMENT: MUSEUM
PART-TIME POSITION
Under supervision, the purpose of the position is to perform customer service and educational duties at the City Museum. Employees in this position assist with various activities and projects as directed, to include assisting with accession and managing artifacts in the Sanford Museum’s collection. Work will center on entering items into the database system Past Perfect and conducting visitor tours. Objective is to organize and complete data entry for artifacts of the museum, provide a high standard of service, and an enjoyable educational museum experience to visitors.
Examples of Duties
Greets and directs visitors; provides visitors, staff and contractors with quality customer service; escort visitors; render assistance to visitors who are disabled.
Leads guided tours; interprets exhibits for visitors; totals and records daily attendance.
Receives inquiries and requests from the general public and business community, through friendly, professional customer service skills, ascertains the needs of the customer and provides appropriate assistance and information; responds to escalated customer service issues.
May control access to the premises; provides a safe and secure environment for all occupants of the premises, museum collections and assets.
May perform admission procedures for guests and academic groups.
Assists with various special projects and events; assists with seasonal and special events decorations.
Collects, totals and records donations.
May perform a variety of clerical duties, e.g., receives telephone inquiries, generates photocopies, files paperwork.
Operates various office equipment, e.g., copy machines, telephone systems, calculators.
ADDITIONAL POSITION FUNCTIONS
Performs related duties as directed when such duties are a logical and appropriate assignment to the position.
Minimum Qualifications
TEMPORARY PART-TIME
High School Diploma or GED; supplemented by a demonstrated aptitude for customer service oriented work, and one (1) year clerical, customer service and/or cashiering work; or an equivalent combination of education, training, and experience.
Preferred Qualifications:
- Past Perfect
Employee shall obtain the National Incident Management System ICS-100 Introduction to the Incident Command System and IS-700 National Incident Management System, An Introduction within six (6) months of employment. The following courses are designed to provide a baseline, as they introduce basic NIMS and ICS concepts and provide the foundation for higher-level Emergency Operations Center (EOC), MACS, and ICS-related training.
Supplemental Information
Ability to understand and follow written and oral instructions.
Knowledge of business English and spelling.
Ability to clearly communicate information both verbally and in writing.
Skill in the principles and techniques of customer service skills; ability to deal diplomatically in escalated situations.
Ability to access, operate and maintain various software applications.
Ability to operate basic office equipment, e.g., copy machines, telephone systems, facsimile machines, calculators.
Ability to perform routine mathematical computations and tabulations accurately and efficiently.
Knowledge of basic policies and practices of cashiering and conducting currency transactions.
Ability to read, update and maintain various records and files.
Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.
PHYSICAL REQUIREMENTS
While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and lift and/or move up to 20 pounds. Some tasks require visual abilities. Some tasks require oral communications ability.
THE CITY OF SANFORD IS A DRUG FREE WORK PLACE
Part of the City of Sanford’s success is due to the efforts and loyalty of employees of our City. The City of Sanford offers a comprehensive benefits package to its Regular (not Temporary) employees, elected officials, and retirees. In assessing our comprehensive programs, the City has taken great care to seek a fair balance between business needs and employment security. There are many options available which afford City staff with coverage to best suit individual and family needs. In many cases, deductions are available on a pre-tax basis. The City engages in periodic Request for Proposals for benefits to ensure premiums and coverage’s remain competitive and comprehensive and help provide employees with financial security. We welcome ideas and suggestions from our covered members.
City benefit offerings provide a competitive edge for employment recruitment and retention. In some cases the City funds 100% of the benefits; in most cases City subsidies are common.
Medical Insurance, Dental Insurance, Vision Insurance, Health Reimbursement Account, FRS Retirement Plan, Paid Time Off (General/Fire Employees), Paid Sick Leave/Paid Vacation Leave (Police), Bereavement Leave, Paid Military Leave, EAP Program, Short Term Disability Insurance, Paid Employee Life Insurance (1 x annual salary), Paid Holidays for most positions (# of days depends on position), Paid Jury Duty, Worker’s Compensation, Social Security/Medicare (50%), Protective Safety Equipment, Uniforms.
Supplemental Benefits
Hospitality Indemnity Plan, Personal Cancer Indemnity Plan, Critical Illness,Voluntary Employee Supplemental Life Insurance, Dependent Life Insurance, 457 Deferred Compensation Retirement Plan, Short Term Disability, 10 Year Level Term Life Insurance.
Other Benefits
Fitness Center, Wellness Center for members of City’s Health Insurance program, Wellness Incentive Program, Employee Assistance Program, Bi-Weekly Pay Checks, Direct Deposit, Employee Recognition Events, Free Flu Shot, Free Parking, Bi-Lingual Pay, New Hire Incentive w/Signed Agreement, Safety Incentive program.
Flexible Spending Account
Section 125 Cafeteria Plan Flexible Spending Accounts (FSAs) allow employees to set aside dollars on a pre-tax basis to pay for dependent day care and medical, dental, and vision expenses that are not covered by insurance. Employees can contribute up to $3,050 on a pre-tax basis for medical expenses. Dependent day care expenses are set by the IRS at a maximum of $5,000 per plan year. Employees should estimate expenses to be incurred carefully, as penalties may be imposed by the IRS. For more information please contact our benefits department.
New Hire Incentive
A. Pre-employment conditions
If an employee voluntarily executed an Employee Recruitment Incentive Program Agreement prior to the date of hire upon employment, the new employee will receive:
(i). 5% of the minimum of the newly hired employee’s authorized position pay grade to be paid in the employee’s initial paycheck.
(ii). 5% of the minimum of the newly hired employee’s authorized position pay grade in which they were initially hired to be paid after the latter of either:
- Successful completion of the probationary period, or
- All conditions within the new employee employment letter have been fully and successfully satisfied such as, by way of example only, CDL license, plant operator license, etc.
(iii). No payment if a new employee declines to execute an Employee Recruitment Incentive Program Agreement.
B. Post-employment conditions.
If an employee voluntarily executed an Employee Recruitment Incentive Program Agreement after employment with the City and within 30 days from the date of hire, the employee will receive:
(i). 3% of the minimum of the newly hired employee’s authorized position pay grade to be paid in the employee’s initial paycheck.
(ii). 3% of the minimum of the newly hired employee’s authorized position pay grade in which they were initially hired to be paid after the latter of either:
- Successful completion of the probationary period, or
- All conditions within the new employee employment letter have been fully and successfully satisfied such as, by way of example only, CDL license, plant operator license, etc.
C. The Employee Recruitment Incentive Program Agreement shall, at a minimum, provide that if the employee should leave City employment for any reason, whether voluntarily or involuntarily, within 36 full months after the date of hire, the employee will reimburse the City according to the following schedule:
(i). If termination is less than 12 full months of employment with the City: 100% of all incentives paid by the City to the employee shall be reimbursed to the City.
(ii). If termination is 12 months or more, but less than 24 full months of employment with the City: 75% of all incentives paid by the City to the employee shall be reimbursed to the City.
(iii). If termination is 24 months or more, but less than 36 full months of employment with the City: 50% of all incentives paid by the City to the employee shall be reimbursed to the City.
(iv). Once the 36 full month period from date of hire has expired and with the employee still employed with the City, the employee shall have no further incentives reimbursement obligations to the City.
Excludes temporary positions, positions in which the incumbent has received a new hire or recruitment incentive, all Sanford Police Department sworn personnel and Cadets as the Police Department has an existing New Hire Incentive program for its sworn personnel and Cadets, and all Sanford Fire Department positions requiring either Firefighter/EMT and Firefighter/Paramedics certifications.
01
Which of the following best describes your highest level of completed education?
- No High School Diploma and No GED
- High School or GED
- Some College
- Associates Degree
- Bachelors Degree
- Masters or Doctorate Degree
02
What best describes your level of experience in clerical, customer service and/or cashiering?
- No experience.
- Some, but less than 1 year of experience.
- 1 year, but less than 2 years of experience.
- 2 years, but less than 3 years of experience.
- 3 years, but less than 4 years of experience.
- 4 years, but less than 5 years of experience.
- 5 years of experience or greater.
03
Briefly, explain your experience with customer service oriented work, clerical work and cashiering.
04
What best describes your computer and/or software applications related experience?
- No experience.
- Some, but less than 1 year of experience.
- 1 year, but less than 2 years of experience.
- 2 years, but less than 3 years of experience.
- 3 years, but less than 4 years of experience.
- 5 years of experience or greater.
05
What best describes years of experience using Past Perfect?
- No experience.
- Some, but less than 1 year of experience.
- 1 year, but less than 2 years of experience.
- 2 years, but less than 3 years of experience.
- 3 years, but less than 4 years of experience.
- 5 years of experience or greater.
06
Answering ‘Yes” to question #8 in Agency Wide Questions regarding felonies and misdemeanors will not automatically disqualify your application. Do you understand this?
- Yes
- No
Required Question