Donation Xpress Lead Attendant

Job Details

Level
Experienced

Job Location
College Park – Orlando, FL

Position Type
Full Time

Education Level
None

Salary Range
$16.50 – $16.50 Hourly

Travel Percentage
Negligible

Job Shift
Any

Job Category
Retail

Description

SUMMARY

Responsible for overseeing the day to day operations, supervising a designated donation center location. Major duties include receiving donations, giving receipts, assisting with lifting items, auditing processes, opening/closing donation center, providing timely communication to leadership, and providing direct supervision of Donation Xpress center staff.

ESSENTIAL FUNCTIONS/DUTIES

1. Motivate, train and retain Donation Xpress center staff
2. Provide timely communication to donation center staff, Donation Xpress Management, and Transportation
3. Maintain accurate records for location, ensure proper flow of information, and monitor accuracy of donor tally
4. Submit truck order requests per schedule
5. Submit work orders as needed
6. Order maintenance and production supplies
7. Communicate open positions to leadership
8. Open and close Donation Xpress center
9. Maintain Kaizen of processing system
10. Track daily efficiencies and production of totes by Donation Xpress Attendant(s)
11. Complete new hire training checklist
12. Complete monthly Safety meetings
13. Provide feedback to supervisory staff on production employee performance
14. Help maintain donation and processing functions to ensure achievement of objectives
15. Conduct weekly donor service meeting with Donation Xpress center staff
16. Perform all duties outlined in the Donation Xpress Attendant job description.
17. Oversee the day to day operations of assigned Donation Xpress location
18. Ensure appropriate staff coverage covering shifts as needed
19. Maintain well-groomed appearance following dress code policy
20. Conduct/participate in audits as required

ADDITIONAL FUNCTIONS/DUTIES

1. Keep immediate supervisor informed of problems and suggestions
2. Follow Consumer Product Safety Commission (CPSC) procedures and other Public Protection Guidelines
3. Perform other duties as assigned

QUALIFICATIONS/COMPETENCIES

The list below is representative of the knowledge, skill, and/or ability utilized while performing this job.

1. Ability to adhere to the organization’s Core Principles
2. Ability to listen and follow directions
3. Ability to be prompt, dependable, and able to work with minimal supervision

1. Ability to provide excellent customer service
2. Intermediate knowledge of MS Word, Excel, Outlook and Internet browsers
3. Must be able to work flexible hours, including weekends

Education and/or Experience:

Previous retail and/or stock handling experience is preferred One (1) year of supervisory experience preferred

Math Ability:

Level 1: Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Computer Skills:

Intermediate level of MS Word, Excel, PowerPoint, Outlook, and Internet browsers

Supervisory Responsibilities:

This position has supervisory responsibilities but no subordinate supervisors

Purchasing Authority:

No Purchasing Authority

SPECIAL CONDITIONS OF EMPLOYMENT

(e.g. physical or environmental requirements, irregular work schedule, required license or certification, background check)

Physical and Environmental Requirements:

1. Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance
2. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus
3. Standing and walking for long periods of time
4. Ability to stoop, bend, kneel, push and pull
5. Sufficient mobility to turn from side to side and the ability to lean and remove items from containers
6. Perform work outside and inside; exposure to weather conditions, dust, dirt, electricity, noise, fumes and chemicals

Language Ability:

Level 2: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations.

Reasoning Ability:

Level 2: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Goodwill Industries of Central Florida is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Goodwill Industries of Central Florida receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Drug Free Workplace