Job Type
Full-time
Description
Hope Starts Here! Your career as a Donor Relations Associate with Denver Rescue Mission is your opportunity to make a difference. Are you looking to build community and meet new friends? Are you looking for meaningful work and career advancement? Then look no further, Denver Rescue Mission (DRM) is hiring rockstars to join our team.
The Donor Relations Associate (DRA) is a full-time, exempt position of Denver Rescue Mission (DRM) or Fort Collins Rescue Mission (FCRM). The DRA reports directly to the Donor Relations Manager or the Northern Colorado (NoCo) Director of Development and primarily responsible for the management of individual mid-level donors through cultivating and stewarding relationships, soliciting for renewed and increased annual gifts, and reporting progress. The DRA also serves as a member of the Relational Giving team within the Development department at DRM.
Hiring Range: $50,000 – $62,500 annually, based on qualifications and years of experience.
Benefits:
- Comprehensive health, dental and vision benefits
- Generous vacation, sick time, and holiday pay, plus paid birthday off and refreshment day
- Tuition reimbursement and child adoption benefits
- Employer paid term life insurance, long-term disability, AD&D
- Health savings account with generous employer contribution
- Flexible spending account
- Paid parental and bereavement leave
- 401(k) with 5% company match, plus opportunity for annual tenure-based incentive contribution
RESPONSIBILITIES
Donor Relationship Management
- By means of a tiered system effectively manage assigned pool of individual and organizational donors who give between the dollar range assigned by the Manager.
- Cultivate donor relationships with specified goals to renew and increase annual giving.
- Plan and implement appropriate programs for donor education, appreciation, engagement, and solicitation to include, but not be limited to, regular written touchpoints, group events including tours and volunteer experiences, and other stewardship efforts.
- Develop and implement an annual lapsed donor reactivation strategy for this pool of donors.
- Work in conjunction with DRM’s Communications team members to develop printed and digital materials to accomplish goals.
- Proactively develop personal relationships with top tier of assigned donor pool through telephone conversations, personal meetings, and correspondence to steward them for their giving and discover donors’ connections to and passions for DRM.
- Work collaboratively with Donor/Prospect Research Analyst and other members of the Relational Giving Team to identify potential major donor or legacy giving candidates and move them into relationships with the appropriate development colleagues.
- Create, organize and implement donor events to cultivate and steward major and middle donors. These events will utilize approximately 10% of this position’s time and energy with the balance focused on relational giving.
Monitoring, Reporting and Database
- Monitor donor performance monthly, quarterly, and annually to achieve revenue goals.
- Maintain accurate information in Salesforce for effective database use.
- Manage effective systems for tracking and cultivating donors and identifying major and legacy giving prospects.
- Monitor performance categories and track trends (i.e., renewal rates, attrition, and average gift amounts).
D onor Stewardship Programs
- Under the guidance of and in conjunction with the Manager, develop and implement additional stewardship strategies for a larger pool of DRM donors as needed.
- May serve as a staff liaison/advisor for special donor affinity groups leveraging their unique interests to encourage additional engagement, personal giving, and peer-to-peer fundraising.
- May manage phone ambassador team who place thank you calls to all unassigned donors to DRM.
- All other duties as assigned by Donor Relations Manager.
Requirements
- Bachelor’s degree required; emphasis in communications, business or nonprofit management preferred.
- Affirm the Statement of Faith
- Abide by the Employee Handbook
- 1 year of successful fundraising development/marketing experience (or related field).
- Superior business writing skills, particularly for fundraising or proposal writing.
- Knowledge of best practices in segmented marketing strategies as they apply to fundraising.
- Proficient in MS Office Suite: Word, Excel, Outlook.
- Familiarity with donor databases, Salesforce experience preferred.
- Ability to work independently as well as collaboratively with Development team.
- High-quality leadership, professionalism, energy, passion, and drive to achieve goals.
- Ability to handle multiple tasks, adhere to deadlines and work well under pressure.
- Demonstrated ability to deal with highly sensitive and confidential material and situations.
- Must exercise excellent independent judgment and initiative.
- Strong organizational, analytical, interpersonal, oral communication skills required.
- Strong commitment to the Christian faith and the objectives of Denver Rescue Mission.
NOTE: Occasional work-related travel may be required.
Denver Rescue Mission is both an equal opportunity employer and a distinctly faith-based Christian organization. Denver Rescue Mission complies with applicable federal, state, and local employment laws, and strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex, sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology,
or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment including recruitment, employment, training, and promotion opportunities. Based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, Denver Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith and align with our Christian mission.
Salary Description
$50,000 – $62,500 annually