Job Details
Level
Entry
Job Location
South Side – Pittsburgh, PA
Position Type
Full Time
Education Level
High School
Salary Range
$15.00 Hourly
Travel Percentage
None
Job Shift
Day
Job Category
Nonprofit – Social Services
Position Description
$1,000 SIGN-ON BONUS AVAILABLE*
Devereux/TCV Community Services is Hiring Immediately for a Full Time Secretary for our Drug and Alcohol Outpatient Department / $15.00/hour!
Join the Devereux/TCV Community Services Team! Do you enjoy being part of a dynamic team that serves others? Are you interested in a mission-driven and friendly work environment with opportunities for career advancement and quality training and development? If you answered YES, then consider joining our Devereux/TCV Community Services team! We have been a leading community-provider in supporting individuals with mental health, intellectual disabilities, and behavioral health/substance abuse needs for over 48 years, and are looking for mission-driven, compassionate, reliable and creative people to join our community of care.
Position Type: Full-time, 4-day workweek, with Fridays off. The scheduled hours for this position will be: Monday and Thursday from 9:30a to 8:30p, Tuesday from 9:30a to 6:30p, and Wednesday from 9:30a to 6p.
What to Expect: Devereux/TCV is currently seeking a dedicated and responsible person to fill our secretary role in our Drug and Alcohol (D&A) Outpatient Services program on the South Side of Pittsburgh.
Devereux/TCV’s D&A Outpatient department is a leader in providing adults with substance abuse issues, and gambling and video gaming problems, with services that include initial assessments, groups, individual therapy, case management, psychiatric services, and educational groups. This is done in accordance with policies and procedures, best practices, and regulations as established by the Department of Drug and Alcohol Programs and Allegheny County Drug and Alcohol.
This position plays a critical role in fulfilling the mission of TCV and the D&A Outpatient program by providing superior internal and external customer support and service in delivering administrative skills and services to ensure the efficient and effective operations of our drug and alcohol outpatient services program. We are looking for a compassionate individual who believes in a strengths-based approach, and uses positive practices to help guide their everyday activities. The D&A Outpatient Secretary position for the D&A outpatient program is designed to:
- Work as a member of a treatment team to provide superior internal and external customer service by fulfilling front desk, registration, scheduling, data entry and medical records functions.
- Ensure safety in the building by responding to electronic entry, and screens, greet individuals and direct them appropriately.
- Promptly answer phone calls and route calls or take messages as appropriate.
- Gather and organize information from consumers at intake, complete pertinent releases and consents at time of intake, organize consumer records, and explain consumer rights, grievance process and program rules and requirements during the intake appointment.
- Educate each consumer on financial liability of services.
- Assemble/reactivate charts for new admissions/readmissions; print schedules; pull and re-file medical records as needed; monitor deficiencies and maintain deficiency monitoring system; convert assessment only charts into treatment charts; sort loose filing; file documents into the medical record; process PCP and other releases.
- Maintain data on all case openings and closings and make reminder calls (10 days)/send follow-up letters (60 days) to consumers who do not stay in treatment per policy.
- Utilize Qualifacts to schedule individual and group appointments, complete encounter forms, enter memos to chart and include information on the consumer’s message board.
- Perform outpatient site medical record functions, including, but not limited to, creating/reactivating medical records, sorting medical record documentation, filing medical record documentation and maintaining medical records, deficiency monitoring, coordinating requests/returns between centralized medical record storage/treatment sites, pulling and re-filing medical records.
- Write, proof, faxes correspondence as needed. Ensure proper release of information is completed and in the file prior to sending correspondences regarding clients. Provide clerical support to clinical staff.
- Provide clerical support to the Director in completing compliance audits and for county and state regulatory audits and other duties such as orienting new employees to the building.
- Enter in a timely fashion client data in DDAP’s WITs system including Initial Assessments, Initial ASAMs, and Discharges.
What sets Devereux/TCV apart from the competition? Devereux/TCV is the behavioral healthcare employer of choice. We differentiate ourselves from the competition because we:
- Are one of the largest and most advanced behavioral healthcare organizations in the country.
- Are known as behavioral healthcare innovators; we have an outstanding reputation in our communities.
- Have a strong and enduring mission: to unlock and nurture human potential for people living with emotional, behavioral or cognitive differences.
- Are a 100+-year old, financially stable organization with a deep-rooted culture of service.
- Provide competitive and comprehensive benefits package and offer meaningful and challenging work.
- Support our employees by providing ongoing professional/personal development opportunities, while adhering to Servant Leadership principles and behaviors.
- Offer the opportunity to work with like-minded professionals who are mission-driven and share a mutual passion for serving others.
The Devereux/TCV Promise – An Employee Value Proposition is typically broken down into five key areas: Opportunity, People, Organization, Work and Rewards. Using these five components, look below to see what Devereux/TCV can offer you:
- Competitive wages and comprehensive benefits package, including medical, prescription, dental and vision.
- Generous paid time off (PTO) and paid holidays,
- 403 (b) retirement plan.
- Employee Assistance, wellness and work/life balance programs.
- Extensive opportunities for training, development and professional growth.
- Dynamic and supportive working environment.
- Our Devereux ASCEND program is a unique and comprehensive career accelerator program exclusively designed to give behavioral health team members the career guidance, one-on-one coaching, skills and financial assistance they need to reach their full potential.
Devereux/TCV is dedicated to achieving a diverse workforce through application of its affirmative action, equal opportunity, and nondiscrimination policies in all aspects of employment. We celebrate diversity and have a no-tolerance policy for harassment or discrimination of any kind. We value the unique skills, background and experience of all of our colleagues at Devereux/TCV.
*Prospective employees hired for this full-time position will receive a $1,000 (full time) sign on bonus. The employee will receive the first third of the bonus after the successful completion of three (3) months of employment, the second third of the bonus will be awarded after the successful completion of six (6) months of employment, and the final third will be awarded after achieving a “satisfactory” rating or higher on the annual performance evaluation.
Devereux/TCV is dedicated to achieving a diverse workforce through application of its affirmative action, equal opportunity, and nondiscrimination policies in all aspects of employment. We celebrate diversity and have a no-tolerance policy for harassment or discrimination of any kind. We value the unique skills, background and experience of all of our colleagues at TCV.
Position Qualifications
- High School Diploma or GED. Business School certificate preferred.
- Two (2) years of secretarial/administrative experience.
- Proficient computer knowledge.
Devereux/TCV has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. We foster a culture of reporting abuse and will cooperate with the authorities to the fullest extent possible.
Devereux/TCV Community Services is an Equal Opportunity Employer and Drug Free Workplace.
How to Apply: You can apply for this opportunity directly through this job posting, Indeed or TCV.net.