Salary : $44,560.00 – $77,482.00 Annually
Location : Hillsborough NC 27278, NC
Job Type: Full Time
Job Number: 12R-2023-609
Department: Social Services
Opening Date: 09/22/2023
Closing Date: 10/6/2023 11:59 PM Eastern
General Description
The Orange County Department of Social Services has an opening for a Social Worker II. This position will be located within our Child Welfare Division. This position will coordinate and support family time (supervised visitation) between children in the custody of DSS and their family. Work includes direct practice with children and families, as well as data entry. The successful candidate for this position displays excellent direct practice social work skills, communication skills, coordination skills, time management skills and organizational skills. Work will include home visits, supervised family time, collaboration with a multidisciplinary team, transportation, and assessment of safety and well-being. A working knowledge of the child welfare foster care system with a focus on family engagement is strongly preferred.
Work is performed under the general supervision of a higher level social worker, supervisor, or program manager with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures, in the performance of duties, both in terms of planning and accomplishing work and in making decisions regarding client needs and requests. Supervision may be a responsibility of this class depending on the assignment. Does related work as required.
This position works a flexible work schedule with the ability to work some evenings and weekends as needed.
* This is a safety sensitive position and participation in the Drug and Alcohol Program is required. Background Check is required.
Examples of Essential Functions
Examples of Essential Functions
Following are examples of typical work activities and responsibilities. The incumbent may be responsible for performing other related duties and responsibilities as required or assigned. A position may not include all the work examples given, nor does the list include all that may be assigned.
Provides intensive case management and supportive counseling to at-risk individuals and families; assists public assistance applicants and recipients to improve their efforts towards sustainability.
Makes initial evaluation and develops treatment plan(s); regularly re-evaluates clients’ needs for services.
Assesses homeless or potentially homeless individuals using the Orange County’s coordinated entry process and assists homeless individuals with obtaining and maintaining housing.
Reviews cases to determine changes in situations affecting need for service; works with habilitation/treatment teams in the development and implementation of treatment plans.
Coordinates needed supportive services to meet financial, psychological, emergency care, emotional, or other needs, and makes referrals to community resources; develops, coordinates, and monitors all services required to assist participants to reach goals.
Plans and facilitates monthly and bi-monthly support group meetings; conducts parenting education.
Establishes and maintains working relationships with community agencies and participates in group meetings and outreach activities; serves as agency liaison on various community committees.
Refers to North Carolina Statutes, North Carolina Compulsory School policy, Orange County School policy, Child Welfare law, System Services Information, System Users, North Carolina Information System, policy and procedure manuals, computer manuals, publications and reference texts, etc.
Maintains a working knowledge of all program areas within social services; attends training and supervisory conferences and participates in training programs as assigned.
Maintains all necessary forms and records pertinent to a case as part of the case record or authorization systems.
Utilizes community resources for assistance with problems outside the scope of the programs of the department.
Interprets the programs of the Department to the community and clients.
Provides assistance in case of disaster, either natural or man-made, including participating in outreach activities, providing coverage for emergency shelters, and provides case management of clients once disaster has subsided.
May provide direction or instruction to lower level staff, volunteers or care providers; may be involved in recruitment, evaluation, and training of foster parents and other care providers.
May provide services in other program areas as needed.
Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments.
Full Performance of Knowledge, Skills, Abilities
FULL PERFORMANCE OF KNOWLEDGE, SKILLS AND ABILITIES
Thorough knowledge of the techniques involved in determining need for services and arranging for the provision of such assistance.
Thorough knowledge of the principles and practices of social work, and of social work theories related to children, adults and families.
Thorough knowledge of federal and state laws and programs relating to the granting of services; thorough knowledge of the department’s policies relating to the provision of services and statutory requirements, state policies, and social work guidelines.
Good knowledge of the psychosocial, socioeconomic and behavioral problems and their treatment.
Good knowledge of governmental and private organizations and community resources for children, families and at-risk individuals.
Good knowledge of interviewing, counseling and crisis intervention theories and methods.
Good knowledge of legal and judicial system principles and procedures.
General knowledge of medical terminology, disease processes and their treatment is required in certain programs or settings.
Demonstrated strong assessment and communication skills.
Skill in establishing rapport with a client and applying techniques of assessing psychosocial behavioral, and psychological aspects of client’s problem.
Skill in interviewing, writing, speaking and recording.
Ability to demonstrate sound judgment, integrity, resourcefulness, accuracy, thoroughness and the physical condition commensurate with the demands of the position, while maintaining an ethical standard of care.
Ability to help others help themselves in social adjustments.
Ability to establish and maintain successful relationships with clients, County staff and service providers.
Ability to assess situations and be able to develop service plans; ability to maintain objectivity in dealing with others who may be under emotional stress.
Ability to communicate effectively both orally and in writing with racially and socio-economical diverse populations to express information and ideas clearly and concisely.
Ability to understand and carry out oral and written instructions.
Ability to respect and maintain confidentiality and adhere to HIPPA regulations.
Ability to express ideas clearly and concisely and to plan and execute work; ability to prioritize and respond to demands to of a caseload in a prompt and effective manner.
Ability to recognize and analyze problems, gather relevant information, establish facts, and draw valid conclusions.
Ability to make home/community visits.
Ability to collaborate with others and work as part of a team.
Ability to train or instruct lower-level social workers, students, or interns.
Ability to analyze, interpret, comprehend and communicate complex information and in complex situations.
Ability to gather, compile and evaluate information and records, prepare reports and make recommendations based on analysis of data collected.
Ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software.
MINIMUM QUALIFICATIONS
Graduation from a School of Social Work in an accredited college or university with a Bachelor’s Degree in Social Work (BSW); OR
Graduation from an accredited college or university with a Bachelor’s Degree in a human services field and one (1) year of direct human services experience in the areas of case management, assessment and referral, supportive counseling, intervention, psycho-social therapy and treatment planning; OR
Graduation from an accredited college or university with a Bachelor’s Degree and two (2) years of direct human services experience in the areas of case management, assessment and referral, supportive counseling, intervention, psycho-social therapy and treatment planning.
SPECIAL REQUIREMENTS
Possession of or ability to readily obtain a driver’s license valid in the State of North Carolina for the type of vehicle or equipment operated is required.
All offers of employment are conditional upon successful clearance of a background check and pre-employment drug test. Employment cannot commence until the employee has been cleared.
Bilingual applicants are encouraged to apply.
Please attach transcript with application.
Ability to work some evenings and weekends as needed.
Additional certifications or training may be required, depending on position.
As with all positions with the Department of Social Services, this position may be required to serve in shelters in time of natural and man-made disasters including overnight and weekends. The duties assigned during this time may vary from your regularly assigned duties. Assigned duties will be at the discretion of the Social Services Director.
Physical Requirements and Possible Hazards
PHYSICAL REQUIREMENTS AND POSSIBLE HAZARDS
Must be able to physically perform the basic life operational support functions of standing, walking, stooping, crawling, typing, talking, sitting, bending, kneeling, climbing, grasping, hearing, handling, pushing, pulling, lifting, carrying, reaching and repetitive motions of the hands/wrist/feet.
Must be able to perform light work exerting up to 25 pounds of force occasionally and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects including the human body.
Must possess the visual acuity to operate a passenger vehicle when applicable, prepare and analyze data and figures, perform work on a computer terminal, and perform extensive reading.
Worker is subject to possible hazards that include emotional stress due to the nature of interactions with clients or service providers, irate clients and/or family members who may be hostile, resistant or violent.
Worker is subject to potentially infectious bodily fluids while assisting with a family or child (i.e. blood, mucus, saliva, fecal matter and infectious diseases.)
Worker may be substantially exposed to adverse environmental conditions such as community and home visits, weather, atypical residential locations such as the woods, under bridges and abandoned homes, violence, uncleanliness and contagions.
Orange County is an Equal Opportunity and Affirmative Action Employer
Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes:
- Participation in the North Carolina State Retirement System;
- Orange County contributes 12.85% of your base salary per pay period and 14.10% for LEO.
- Health Insurance (Medical)
- Orange County pays 100% of premiums for employee only coverage health insurance.
- Orange County pays a portion of premiums for dependent(s) coverage health insurance.
- Orange County pays 100% of premiums for employee only coverage for dental insurance.
- Orange County pays a portion of premiums for dependent(s) coverage for dental insurance.
- Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.
- Orange County pays for an employee life insurance policy based on employees’ salary up to $50,000.
- Optional Life Insurance for employee and dependent life insurance policy.
- Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.
- Orange County contributes $29.15 per pay period ($757.90 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.
- Orange County contributes up to an additional $67 ($1742 annually) for voluntary supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.
- 12 Paid Holidays
- Anniversary Leave ( 8 hours of leave on your anniversary each year)
- Annual Leave (based on service years and a 40-hour work schedule, pro-rated for permanent part time employees)
- 0-2 Years of Service = 125.84 hours/year
- 2-5 Years of Service = 145.08 hours/year
- 5-10 Years of Service = 173.68 hours/year
- 10-15 Years of Service = 202.80 hours/year
- 15-20 Years of Service = 231.40 hours/year
- 20+ Years of Service = 260.52 hours/year
- 96.2 hours/year
01
Orange County is an E-Verify employer. E-Verify is a program that electronically confirms an employee’s eligibility to work in the United States after completion of the Employment Eligibility Verification Form (Form I-9). I understand, that if hired, my employment eligibility will be verified through E-Verify.
- Yes
02
I understand that resumes are welcomed but do not substitute for the work experience section of this application and failure to complete the work experience section will result in an incomplete application, which will not be considered for eligibility. Did you fully complete the work experience section of this application?
- Yes
- No
03
Do you have or are you able to obtain a driver’s license valid in the State of North Carolina?
- Yes
- No
04
Are you an Orange County Local Government employee?
- Yes, I am a Permanent Employee that has passed the Probationary Period
- Yes, I am an Employee but I have not passed the Probationary Period
- Yes, I am a Temporary Employee
- No, I am not an Employee
05
This position works a flexible work schedule with the ability to work some evenings and weekends as needed. Are you able to work meet the requirements of this position?
- Yes
- No
06
Please indicated your highest level of education from an accredited school?
- High School or GED
- Associates’ Degree
- Bachelors’ Degree
- Masters’ Degree
07
Please indicate your degree major.
- Social Work
- Human Services
- Related
08
If you indicated Related, please indicate your related degree major.
09
How many years of direct human services experience do you have?
- None
- Less than 1 year
- 1 year but less than 2 years
- 2 or more years
10
Please indicate if you have experience in the following areas. Please choose all that apply.
- Case Management
- Assessments
- Referrals
- Supportive counseling
- Intervention
- Psycho-social therapy
- Treatment planning
- None of the above
11
Please indicate your proficiency in Spanish.
- I cannot read, write or speak Spanish
- I am proficient at reading and writing in Spanish
- I am proficient at speaking Spanish
- I am fluent in reading, writing and speaking Spanish
12
Please list any non-English language(s) you are proficient in speaking. If no other languages indicate N/A.
13
Did you attach an official or unofficial copy of your transcript?
- Yes
- No
14
This position may be required to serve in shelters in time of natural and man-made disasters including overnight and weekends. The duties assigned during this time may vary from your regularly assigned duties. Assigned duties will be at the discretion of the Social Services Director. Are you willing and able to respond during disasters?
- Yes
- No
Required Question