What you’ll do at
Position Summary…
What you’ll do… eCommerce Strategy & Business Operations Manager I
Introduction
Want to use your critical thinking & problem-solving abilities to influence the future of eCommerce?
The Manager of Strategy & Business Operations is a critical leader in enhancing our eCommerce performance and creating a unique and frictionless site experience for our customers. This person will identify and drive key strategic initiatives within eCommerce, work with external partners that bring emerging technologies to enhance our site experience, inform our product roadmap and tooling, build out robust reporting and KPIs, and define and roll out scalable best practices and site optimization efforts. They’ll drive impact, improvement, and innovation to create a truly frictionless online shopping experience and grow our eCommerce business.
You’ll sweep us off our feet if…
- You understand how customers shop online… and use strategic thinking and innovation to create a truly frictionless online shopping experience and help drive our eCommerce business.
- You’re a strategic problem-solver… breaking down complex and ambiguous issues, formulating and testing hypotheses, developing and communicating recommendations.
- You’re a visionary… constantly looking for ways to set us apart from the competition, spotting new and innovative technology that can make shopping experience easy, convenient, and fun.
- You’re an inspiring communicator… leading broad organizational changes isn’t easy, but you educate and motivate others to move forward through effective structured communication and storytelling.
- You build trust quickly & lead by influence… creating sustainable business impact through cross-functional partnership, as well as end-to-end ownership.
- You use data and insights… to make informed and impactful decisions and know how to translate complex information into user-friendly insights, influencing business strategy and driving action.
- You’ve got analytical skills… or not afraid to learn some common analytical & data visualization tools, such as: Looker, Tableau, SQL, etc.
- You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
You’ll make an impact by:
- Setting strategic direction for eCommerce business by defining, prioritizing and driving high-impact cross-functional strategic initiatives that influence the overall direction for the site.
- Becoming an invaluable thought partner to internal stakeholders by collaborating with various internal teams to design solutions, unify and scale best practices, drive continual assessment and improvement of the site’s strategic direction and execution.
- Working with external partners to bring emerging technologies that will enhance our site experience and make shopping at walmart.com easy, convenient, and fun.
- Partnering with Analytics & Product teams to build out robust reporting and KPIs to monitor initiatives and overall site health, identify opportunities for automation, help manage the product roadmap and tooling needs.
- Communicating effectively to achieve leadership support and influence large groups of cross-functional stakeholders.
- Providing data-driven insights and analysis to understand drivers of performance, predict outcomes and influence the development and deployment of business and site strategies.
- Successfully navigating in ambiguous environments , with multiple cross-functional stakeholders, in pursuit of end-to-end business process improvement.
What you’ll need:
- 4+ years related experience in Management Consulting, Business Operations, Site Merchandising, Partnerships or related field; 2+ years in retail, e-commerce, or customer facing industry preferred
- MBA preferred
- Strong customer obsession focused on building the right site experience for our customer
- Strategic mindset with ability to tackle complex and ambiguous problems
- Analytical toolkit, comfortable making data-driven decisions, and thirst for continuous improvement
- Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
- Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The annual salary range for this position is $97,500.00-$162,500.00
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
– Regional Pay Zone (RPZ) (based on location)
– Stock equity incentives
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor degree in business or related field or equivalent experience
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location… 221 RIVER ST, HOBOKEN, NJ 07030, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave
- Pay during military service
- Paid Time off – to include vacation, sick, parental
- Short-term and long-term disability for when you can’t work because of injury, illness, or childbirth
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.
Frequently asked questions
- On average, how long does it take to fill out an application?
On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.
- Can I change my application after submitting?
No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.
- How do you protect my personal information?
Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
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