Company Description
CX Dive is looking for ambitious, curious and creative journalists who are excited to join Industry Dive’s newest publication, covering the rising importance of customer experience across a variety of sectors, including restaurants, retail, transportation and more.
Job Description
As an editor for CX Dive, you will make an immediate impact as we launch the daily publication, helping us shape our coverage. You will work closely with a team to identify, edit and write stories that lead our stories on a range of topics, such as the effects of artificial intelligence on customer interactions and workflow, the rise of immersive and personalized experiences, and the latest strategies to create frictionless customer interactions. This beat will allow journalists to delve into rapid digital transformation across several industries and major corporations. You will help elevate all types of stories, whether it’s a breaking news brief or an in-depth analysis of trends, as well as assist in planning and executing big projects. You will also have the opportunity to write, cultivate sources, and pitch stories on your beat.
This position reports to the senior managing editor.
Qualifications
- A track record of editing, writing and reporting
- Proven time management skills, particularly on deadline
- Ability to deftly edit various types of story formats, including but not limited to breaking news, short-form briefs and long-form trend stories
- A team player who takes joy in workshopping subject lines, headlines, sentence structure and strategy with others
- An aptitude for analyzing trends, data and issues for business leaders
- 3 or more years of experience in journalism or a related field
Additional Information
We’d love it if you had the following:
- Had a year or more experience covering technology and its impacts on consumer-facing industries
- Excel at project management and collaborative projects
- Are interested in working on innovative storytelling formats or data visualization projects
- Familiarity with publishing daily email newsletters
- Know how to build relationships with important sources and report on complex subjects
- Can prove a solid understanding of the economic forces at play in designated beats
- Have experience reading earnings reports and can spot information useful for executives
- Worked with freelancers, sending assignments, editing their work and providing feedback
The salary range for the role is $61,625 – $77,850 depending on experience.
Not all candidates will check all of the requirements listed above, and that’s OK – we still want to hear from you. Industry Dive strives to provide an inclusive and welcoming environment, and applicants who belong to traditionally underrepresented groups are strongly encouraged to apply.
Industry Dive is an equal opportunity employer and we strongly encourage people of color, LGBTQIA individuals, veterans, parents, and individuals with disabilities to apply.
If you feel comfortable doing so please feel free to note which pronouns you use in your application (for example – she/her/hers, he/him/his, they/them/theirs, ze/zir/zirs, etc.)
Industry Dive will not be able to sponsor applicants for work visas.
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