Salary : $54,308.80 – $66,019.20 Annually
Location : Tehama County, CA
Job Type: Full Time
Job Number: 2023-P0645
Department: Social Services
Opening Date: 07/10/2023
Closing Date: 7/21/2023 5:00 PM Pacific
Description
Click here to learn more about the Tehama County Social Services Department.
NATURE OF WORK:
The primary function of an Eligibility Specialist Supervisor is to serve as the first line supervisor to the Eligibility Specialist series. They provide supervisory, administrative and technical support in determining initial and continuing eligibility for multiple public assistance programs.
IDEAL CANDIDATE:
The ideal candidate for this position will have the necessary skills to supervise, lead, train and direct eligibility staff; have a strong emphasis on continuous quality improvement; strong work ethic and ability to prioritize assigned work tasks and follow through in a timely manner; excellent listening and strong written and verbal communication skills; exceptional customer service skills and initiative; solution based problem solving skills; experience in maintaining cooperative relations and communications with customers, management, and staff; ability to maintain a high standard of professionalism; proficiency in Microsoft Office as well as basic knowledge of software and database programs.
Examples of Duties
TYPICAL DUTIES OF AN ELIGIBILITYSUPERVISOR INCLUDE:
Planning and scheduling adequate coverage for work assignments; identifying staff training needs; conducting performance evaluations; reviewing cases to ensure accuracy of decisions and timeliness of processing; assisting with difficult program cases and making final processing decisions in relation to such cases; assisting in developing and implementing policies and procedures; and participating in special projects, studies, work assignments and committees.
Controversial Issues: As an Eligibility Specialist Supervisor you may be required to take actions that conflict with your own values. An Eligibility Specialist Supervisor must be able to accept individuals’ differences and interact with them in a non-judgmental manner.
Click here to view the full job description.
Education, Experience & Licenses
In addition to the education and experience requirements specified in the Merit Systems/Cooperative Personnel Services classification specification, Tehama County requires:
- Equivalent to completion of the twelfth (12th) grade
MINIMUM QUALIFICATIONS:
One (1) year full time experience in an Eligibility Specialist III, Integrated Case Worker III, or Employment and Training Worker III classification in an Interagency Merit System (IMS) County;
OR
Four (4) years of full time experience determining eligibility for public assistance programs or providing employment services in a public human services agency.
LICENSE & SPECIAL REQUIREMENTS:
- Requires a valid California driver’s license.
Recruitment Information
HOW TO APPLY: This recruitment closes on July 21ST , 2023. To apply please submit your application through Merit System Services:
You must click on the link, search for this job between the opening and closing dates, and submit your application. This job will only be posted between the opening and closing dates on the flyer. After filing your application you will be notified by Merit System Services as to whether or not your application met the minimum qualifications. Following the closing date those that met minimum qualifications will be contacted by the County for the next steps in the recruitment process.Only the qualified candidates will be invited to test & interview.
The department is recruiting for one (1) vacancy.
In addition, Tehama County is establishing an eligibility list to fill future vacancies for an Eligibility Supervisor (Merit) , as well as subsequent vacancies which occur during the life of the eligibility list.
For questions about this recruitment contact:
Jose Ventura
(530) 528-4095 I jventura@tcdss.org
All offers of employment are contingent upon successful completion of background, fingerprinting, drug test (including marijuana) and physical examination provided by the County.
EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS’ PREFERENCE POLICY / DRUG-FREE WORKPLACE
NOTE: THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES.
This position is represented by the Local 39 bargaining unit.