Salary : $73,435.00 Annually
Location : Peoria, IL
Job Type: Permanent Full-Time
Job Number: 2023D-10
Department: Emergency Communications Center
Opening Date: 06/21/2023
Description
Provides day-to-day supervision for staff and activities of the Emergency Communications Center (ECC); provides guidance and technical advice to the staff as required. An ideal candidate would have strong managerial skills, experience working with a diverse workforce, the ability to function in a fast-paced environment and represent the City of Peoria to the general public in a professional manner. Working conditions are typically moderately loud. Working time may require irregular hours and shift times.
INITIAL SCREENING DATE: WEDNESDAY, JULY 5, 2023
OPEN UNTIL FILLED
Examples of Duties
ESSENTIAL JOB FUNCTIONS: (All responsibilities may not be performed by all incumbents.)
Carries out supervisory responsibility in accordance with policies, procedures and applicable laws including: training in job skills; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.
Plans, allocates, and monitors time, people, equipment, and other resources to ensure efficient organization and completion of work.
Monitors radio frequencies; command, prep 1, county, fire, cmed, volunteer fire, limestone, ESDA repeater, and NOAA.
Monitors working conditions of printers, adds paper, re-boots computer terminals and other maintenance, monitors working conditions of reel-to-reel dictaphone recorder, checks wires and re-sets telephone.
Records audio tapes on request.
Resolves technical issues with staff and equipment.
Responds to all emergencies at the ECC.
Coordinates payroll to include: calculates time, approvals leave time, and forwards to payroll; maintains and updates sick leave and vacation records and personnel files.
Prepares feedback and written responses to citizen concern.
Maintains street files in the Computer Aided Dispatch system and assures accuracy.
Ensures quality assurance tests are performed.
Assists in answering of 911 emergency and non-emergency calls.
Runs radio console for dispatcher.
Performs other related duties as assigned.
Minimum Qualifications
MINIMUM REQUIREMENTS: High School diploma or GED, three to four years of responsible related experience and a typing rate of 45 wpm, Emergency Medical Dispatcher and LEADS Certified, full access required. Any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job considered.
Supplemental Information
IMPORTANT ATTRIBUTES: Knowledge of all dispatch center equipment and operations, FCC rules and regulations, all computer applications including hardware and software related to performance of the essential functions of the job, administrative principles, and practices, including goal setting and implementation; and administration of staff and activities, either directly or through subordinate supervision is preferred. Skill in using tact, discretion, initiative, and independent judgment, organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction, communicating clearly and effectively both orally and in writing, selecting and motivating staff and providing for their training and professional development, and preparing clear and concise reports, correspondence and other written materials. Ability to speak effectively before groups of employees, write reports, correspondence, procedure manuals, and to add, subtract, multiply and divide whole numbers, common fractions, and decimals.
MENTAL/PHYSICAL REQUIREMENTS: Must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodation. Work environment is performed in a normal office environment with some exposure to dirt and dust. Working conditions are typically moderately loud. Working time may require irregular hours and shift times.
*Please notify the Human Resources Department if accommodations are required to participate in the selection process. *
PENSION PROGRAM: Illinois Municipal Retirement Fund (IMRF): Ten years required for vesting. IMRF Death Benefit – Annual Salary after 1 year’s service. IMRF Disability Benefit – 50% of Salary up to 30 months after 1 year’s service.
Employee Contribution (12.15%)
Social Security – 7.65%
IMRF – 4.50%
Employer Contribution (12.90%)
Social Security – 7.65%
IMRF – 5.25%
VACATION: No Vacation in first year of employment. Earn 6.67 hours per month.
1st Year of Service – 2 Weeks paid Vacation (Earned Monthly)
After 1 year of Service – 1 additional day earned per year up to 4 weeks
Employees can ‘Roll Over’ 1 year’s plus 1 week vacation accrual from year to year. Credit may be given to new hires for prior government service for accruals.
SICK LEAVE: 6.67 hours per month earned. No limit on total days accumulated. Limit of 120 days paid out upon termination. (Percentage of Career Salary)
PERSONAL LEAVE: Earn 2.67 hours per month.
In First Year of Service – Accrued monthly, up to 4 days per year
2 to 5 Years of Service – 4 days per year
5 Years and Over – 5 days per year
HOLIDAYS: 10 Paid Holidays per year.
MEDICAL/DENTAL INSURANCE: Coverage effective first day of the next month following completion of one calendar month of employment. Members may opt out of the City’s insurance program with proof of other coverage – coverage for dependents is optional. The City of Peoria Health Insurance offers two (2) plan options for coverage. Bi-weekly premiums for employees depend on which plan is selected. On your hire date, you will meet with City’s Patient Advocate to receive detailed information on the plans and the appropriate premium cost. Depending on plan selection, you can enroll in the Flexible Spending Program (FSA) or Health Savings Account (HSA).
LOW DEDUCTIBLE PPO PLAN
Member Only $47.71/per pay
Member + Partner $162.82/per pay
Member + Child(ren) $128.82/per pay
Member + Family $224.84/per pay
HIGH DEDUCTIBLE PPO PLAN
Member Only $23.86/per pay
Member + Partner $81.42/per pay
Member + Child(ren) $64.41/per pay
Member + Family $112.42/per pay
LIFE INSURANCE: $50,000 group term Life Insurance and $50,000 Accidental Death & Dismemberment Insurance – No cost to employee.
Optional Term Life Insurance: Opportunity for extra life insurance in amount up to annual salary (subject to insurance company approval). Employer pays half of monthly premium.
CREDIT UNION MEMBERSHIP AVAILABLE: Savings accounts/loan accounts/checking accounts located at 505 NE Monroe, Peoria, IL 61602; Phone: (309) 494-8790; FAX: (309) 494-8793; Hours: 8am – 12pm and 1pm – 4:50pm, Monday through Friday.
TUITION REIMBURSEMENT: Available on class-by-class basis, if funds are available, for job-related classes, based on prevailing rates at public institutions, based on grade, upon approval.
DEFERRED COMPENSATION: Three major 457 Plans available. Voya Financial, ICMA, and Nationwide Retirement Solutions
WORKER’S COMPENSATION: Self-Insured Plan.
RESIDENCY: You are required to establish residency with Peoria city limits within one year of employment. However, if you choose to waive the requirement, you must live within a twenty (20) mile radius of City Hall and give up 2% of your base pay for five (5) years. You will need to complete a Waiver of Residency form in the Human Resources Department.