Additional Information About the Role
- BJC Healthcare is looking for an experienced Employee Relations Partner.
- This position will be key in consulting with employees and leaders on policy interpretation, performance improvement and provide HR expertise to minimize risk.
- Ideal candidates should have good communication skills and be able to consult at various leadership levels.
- Remote opportunity, with some flexibility needed for on site meetings.
Overview
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Preferred Qualifications
Role Purpose
Serves as strategic, consultative thought partner to organizational leaders and team members, providing employee relations expertise and support. Consults and guides both leaders and team members on the interpretation of policies and procedures. Provides coaching and consultation to leaders, including senior leadership on complex employee relations concerns including investigations, performance management, BJC’s values, policy violations and external complaints. Serves as a skilled employee relations professional, directly investigating concerns of misconduct, harassment, discrimination and other specific categories of concerns as indicated by BJC’s policies while operating with the utmost confidentiality, respect and discretion. Using data and expert analysis, partners with appropriate HR Business Partner to ensure awareness of department trends or concerns. Serves as subject matter expert for organizational policies pertaining to team members, associated regulations and laws, and champions BJC’s organizational values.
Responsibilities
- Provides advice, counsel and resolution to hospital employees including leaders across the enterprise on complex and moderate employee matters including policy interpretation and application, conflict resolution, performance management, progressive discipline and to provide effective employee relations guidance and manage a consistent message to reduce risk to the organization and support a positive culture while working to increase efficiencies and lower the cost of service delivery.
- Lead formal investigation and review regarding claims of harassment, discrimination, and workplace concerns including legal/employee relations, regulatory compliance, federal, state, and local laws, and the employee separation process to provide recommendations to mitigate risk.
- Monitors and analyzes various complex employee relations issues, metrics, and reports and provides positive proactive consultation to address potential employee relations risk.
- Utilizes strong interpersonal skills and abilities to effectively interact with employees and leaders at all organizational levels to provide strong customer service and support. Partner with the HR Business Partner and leaders to ensure optimal decisions and outcomes made through influencing, coaching to balance risk and operational needs.
- Serves as an escalation point within Employee Relations team to resolve matters timely and effectively while utilizing standard work processes and continuing to develop expertise within field. Provides support to project-based work as assigned.
Minimum Requirements
Education
- Bachelor’s Degree
Experience
- 2-5 years
Supervisor Experience
- No Experience
Preferred Requirements
Education
- Master’s Degree
Experience
- 5-10 years
Supervisor Experience
- 2-5 years
Licenses & Certifications
- PHR
- SHRM – CERTIFIED PROFESSIONAL
- SHRM Sr Certified Professional
- SPHR
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Pension Plan*/403(b) Plan funded by BJC
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to www.bjctotalrewards.com/Benefits
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer