Employment and Training Worker I/II

Salary : $42,036.80 – $58,427.20 Annually

Location : Yreka, CA

Job Type: Permanent Full Time

Job Number: 2023-01320

Department: HHSA – SOCIAL SERVICES

Division: Social Services

Opening Date: 10/24/2023

Closing Date: 11/5/2023 11:59 PM Pacific

Description

The County of Siskiyou is an Affirmative Action/Equal Opportunity Employer

We welcome applicants of any race, religion or ancestry.

For exact salary information please refer to the current salary schedule, County website.

IN-PERSON TESTING IS REQUIRED. IF SELECTED TO TEST, YOU WILL RECEIVE AN EMAIL TO SCHEDULE FOR A TIME/DATE.

NEXT TEST DATE IS: 1/13/2023

INTERVIEWS WILL BE HELD ON: 11/28/2023

Employment & Training Worker I: $20.21 – $25.18

Employment & Training Worker II: $22.55 – $28.09

Employment & Training Worker I:

General Statement of Duties:
Provides employability services to eligible applicants of local social service agencies. Applies program regulations and procedures, assesses employment potential and barriers that interfere with securing employment. Identifies needs for social and health services and makes referrals. Collaborates with partner agencies and employers. Uses an automated system to maintain and monitor participants’ records and generate reports. May determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering and performs related work as required.

This is a flexibly staffed classification within the Employment and Training Worker series.

Distinguishing Characteristics:
Working under close supervision, Employment & Training Worker I is the entry/trainee level in the Employment and Training Worker series. Employees in this class receive in-service training in the performance of routine duties related to the provision of employment services. As requisite skills and knowledge are developed, greater independence and the full scope of responsibility are exercised. Employees are expected to promote to Employment & Training Worker II after one year of satisfactory performance at the trainee level.

The primary focus of the Employment and Training Worker series is to provide the full scope of employability services to eligible applicants.

Reports To:
Human Services Supervisor

Employment & Training Worker II:

Classifications Supervised:
This is a non-supervisory class.

General Statement of Duties:
Provides employability services to eligible applicants of local social service agencies; applies program regulations and procedures; assesses employment potential and barriers that interfere with securing employment; identifies needs for social and health services and makes referrals; collaborates with partner agencies and employers; uses an automated system to maintain and monitor participants’ records and generate reports; may determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; and performs related work as required.

This is a flexibly staffed classification within the Employment and Training Worker series.

Distinguishing Characteristics:Working under general supervision, Employment & Training Worker II is the journey level in the Employment & Training Worker series. Employees at this level are expected to be fully qualified and able to perform a wide range of employability services including initiating independent contact and collaborating with employers and other service providers. Positions in this class are flexibly staffed and are normally filled by advancement from the lower level of Employment & Training Worker I, or if filled from the outside, require prior related experience.

The Employment & Training Worker II differs from the Employment & Training Worker III in that the latter is the advanced journey level and may be assigned lead worker duties.

The primary focus of the Employment and Training Worker series is in providing the full scope of employability services to eligible applicants.

Reports To:Human Services Supervisor

Classifications Supervised:This is a non-supervisory class.
Examples of Duties

Employment & Training Worker I:

Duties may include, but are not limited to, the following.
(Employment & Training Worker I – Duties are performed at the trainee level.)

• Utilizing Motivational Interviewing techniques, interviews and evaluates eligible program participants’ employability to assist participants in achieving self-sufficient employment.
• Administers and interprets vocational measurement tests.
• Assesses clients’ employment and education history.
• Identifies employment related skills, abilities and barriers
• Develops goals and plans to improve skills and abilities and overcome barriers
• Provides career guidance and employment and training counseling
• Provides labor market information related to local employment possibilities; and as appropriate, refers clients to employment related educational and training opportunities.
• Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary; advocates on clients behalf for most appropriate services including enabling services.
• Assists applicants and recipients in utilizing available resources.
• Makes home visits in connection with casework assignments.
• Provides community outreach for various agency programs.
• Conducts orientation workshops and one-on-one training for new and returning program participants.
• Reads, comprehends and applies complex regulations, rules, policies and procedures including the federal Work Participation Rate.
• Participates in development and implementation of program strategies to increase the federal Work Participation Rate.
• Explains relevant program regulations, rules, and policies to clients and the general public.
• Presents information on available programs to community organizations, the general public, and employers during job fairs, community partner presentations, and one-on-one.
• Conducts ongoing research to identify labor market information and employment and training opportunities for program participants; and establishes and maintains contacts with regional employers and training providers.
• Completes and processes disbursement of funds, documents for clients’ authorized supportive services, i.e., childcare and transportation.
• Places clients into appropriate paid and/or non-paid work training assignments and monitors performance and progress.
• Completes and processes documents, correspondence, and reports for authorized supportive services, manually or using an automated system.
• Operates a personal computer, including software programs and an automated system, to enter and retrieve data, manage individual client cases and overall caseload, compile statistical reports, and perform other assigned duties.
• Maintains regular contact with clients to monitor each client’s completion of tasks and progress toward attaining goals that will lead to securing employment, and compliance with program requirements.
• Documents evidence of individual clients’ compliance or non-compliance with program rules and regulations, and follows procedures related to the imposition of sanctions.
• Performs a variety of clerical duties related to organizing, prioritizing and scheduling assignments; meeting deadlines; completing forms, reports and other documents.
• Maintaining automated and manual files and logs.
• Managing client cases; and fulfilling other responsibilities as required.
• Establishes and maintains cooperative, effective working relationships with program participants, department employees, regional employers, educational facilities, trainers and all others who are program stakeholders and supporters.
• May assess family situation to determine if Family Stabilization services are appropriate.
• May develop Family Stabilization service plan with family and service providers.
• Performs related duties as assigned.

Positions also responsible for determining the eligibility for public assistance programs perform the following additional duties:

• Analyzes financial information and eligibility information to determine initial or continuing eligibility for multiple aid programs.
• Enters and retrieves numerical and narrative data and issues benefits from an automated computer system.
• Assists clients in accessing community services.
• Organizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy.

Knowledge of:

• General goals and purpose of employment preparation and training programs, and public social services programs.
• Effective and appropriate career, vocational, and employment counseling techniques.
• Occupational fields and regional labor market trends for private and public sector employers.
• Services provided within the department or agency that program participants may require and the procedure for referring participants for those services.
• Local and regional socio-economic conditions.
• Characteristics, customs and unique needs of local ethnic/cultural populations.
• Basic principles of individual and family behaviors that impact and/or contribute to family stability and self-sufficiency.
• Basic principles involved in the growth and development of personality and in-group processes.
• Department and community resources available to program participants.
• Computer terminology and computer keyboard arrangement.

Desired Skills:

• Apply techniques and methods for conducting successful employment-related interviews, record keeping and standard office procedures.
• Elicit factual information from prospective and current program participants who may exhibit behavior indicative of those experiencing deprivation and/or emotional difficulties.
• Interpret financial information and make basic arithmetical computations.
• Accurately gather, record and evaluate data necessary for the implementation of appropriate employment preparation and training programs.
• Prepare reports, forms, plans and agreements required by program rules, regulations, policies and procedures.
• Establish effective engagement with clients; use fact-finding techniques and perform in-depth and interactive interviewing.
• Listen to clients and develop professional rapport in order to determine the underlying barriers to employment.
• Obtain facts and recognize the relevance and significance; analyze situations and adopt effective courses of action.
• Plan and organize caseload to ensure that deadlines and regulations regarding time limits are met.
• Read, understand, apply and explain complicated and detailed correspondence and reports, regulations and policy directives.
• Determine appropriate course of action in emergency situations.
• Enter information accurately into a computerized system, and navigate effectively through automated multi-screen client record system.
• Identify client problems that require referral to other social or community resources.
• Speak and write in a clear and concise manner, using correct English.
• Read, comprehend, apply, and follow complex rules, regulations, policies, procedures and other written instructions, including the policies, procedures, and programs of the Social Services Department.
• Prepare standard reports, forms, plans and agreements required by program rules, regulations, policies and procedures.
• Use tact and diplomacy when communicating with all persons, including those with different socioeconomic and cultural backgrounds.
• Identify and assess program participants’ employment barriers and develop individual participant plans for securing employment.
• Monitor individual participants’ compliance with program regulations and when appropriate, implement required sanctions.
• Regularly evaluate individual participants’ progress toward meeting established goals for securing employment; use appropriate methods to motivate and encourage participants and when necessary, to counsel participants who have not met goals or expectations.
• Coach individual participants in how to prepare for a job interview and meet future employers’ job performance expectations.
• Present training workshops to groups of program participants.
• Establish, maintain, and manage complex records.
• Establish and maintain cooperative working relationships with co-workers, supervisory and managerial staff; area employers who are willing to employ program participants; community based services providers of child care, transportation and other services where program participants are required to attain employment goals; and all others with whom contact is made during the normal course of business.

Employment & Training Worker II:

Essential Functions:

Duties may include, but are not limited to, the following:

• Utilizing Motivational Interviewing techniques, interviews and evaluates eligible program participants’ employability to assist participants in achieving self-sufficient employment.
• Administers and interprets vocational measurement tests.
• Assesses clients’ employment and education history; identifies employment related skills, abilities and barriers; develops goals and plans to improve skills and abilities and overcome barriers; provides career guidance and employment and training counseling; provides labor market information related to local employment possibilities; and as appropriate, refers clients to employment related educational and training opportunities.
• Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary; advocates on clients behalf for most appropriate services including enabling services.
• Assists applicants and recipients in utilizing available resources.
• Makes home visits in connection with casework assignments.
• Provides community outreach for various agency programs.
• Conducts orientation workshops and one-on-one training for new and returning program participants.
• Reads, comprehends and applies complex regulations, rules, policies and procedures including the federal Work Participation Rate.
• Participates in development and implementation of program strategies to increase the federal Work Participation Rate.
• Explains relevant program regulations, rules, and policies to clients and the general public.
• Presents information on available programs to community organizations, the general public, and employers during job fairs, community partner presentations, and one-on-one.
• Conducts ongoing research to identify labor market information and employment and training opportunities for program participants; and establishes and maintains contacts with regional employers and training providers.
• Completes and processes disbursement of funds, documents for clients’ authorized supportive services, i.e., childcare and transportation.
• Places clients into appropriate paid and/or non-paid work training assignments and monitors performance and progress.
• Completes and processes documents, correspondence, and reports for authorized supportive services, manually or using an automated system.
• Operates a personal computer, including software programs and an automated system, to enter and retrieve data, manage individual client cases and overall caseload, compile statistical reports, and perform other assigned duties.
• Maintains regular contact with clients to monitor each client’s completion of tasks and progress toward attaining goals that will lead to securing employment, and compliance with program requirements.
• Documents evidence of individual clients’ compliance or non-compliance with program rules and regulations, and follows procedures related to the imposition of sanctions.
• Performs a variety of clerical duties related to organizing, prioritizing and scheduling assignments; meeting deadlines; completing forms, reports and other documents; maintaining automated and manual files and logs; managing client cases; and fulfilling other responsibilities as required.
• Establishes and maintains cooperative, effective working relationships with program participants; department employees; regional employers, educational facilities, trainers and all others who are program stakeholders and supporters.
• May assess family situation to determine if Family Stabilization services are appropriate.
• May develop Family Stabilization service plan with family and service providers.
• Performs related duties as assigned.

Positions also responsible for determining the eligibility for public assistance programs perform the following additional duties:

• Analyzes financial information and eligibility information to determine initial or continuing eligibility for multiple aid programs.
• Enters and retrieves numerical and narrative data and issues benefits from an automated computer system.
• Assists clients in accessing community services.
• Organizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy.

Knowledge of:

• General goals and purpose of employment preparation and training programs, and public social services programs.
• Effective and appropriate career, vocational, and employment counseling techniques.
• Occupational fields and regional labor market trends for private and public sector employers.
• Services provided within the department or agency that program participants may require and the procedure for referring participants for those services.
• Local and regional socio-economic conditions.
• Characteristics, customs and unique needs of local ethnic/cultural populations.
• Basic principles of individual and family behaviors that impact and/or contribute to family stability and self-sufficiency.
• Basic principles involved in the growth and development of personality and in-group processes.
• Department and community resources available to program participants.
• Computer terminology and computer keyboard arrangement.

Desired Skills:

• Apply techniques and methods for conducting successful employment-related interviews, record keeping and standard office procedures.
• Elicit factual information from prospective and current program participants who may exhibit behavior indicative of those experiencing deprivation and/or emotional difficulties.
• Interpret financial information and make basic arithmetical computations.
• Accurately gather, record and evaluate data necessary for the implementation of appropriate employment preparation and training programs.
• Prepare reports, forms, plans and agreements required by program rules, regulations, policies and procedures.
• Establish effective engagement with clients; use fact-finding techniques and perform in-depth and interactive interviewing.
• Listen to clients and develop professional rapport in order to determine the underlying barriers to employment.
• Obtain facts and recognize the relevance and significance; analyze situations and adopt effective courses of action.
• Plan and organize caseload to ensure that deadlines and regulations regarding time limits are met.
• Read, understand, apply and explain complicated and detailed correspondence and reports, regulations and policy directives.
• Determine appropriate course of action in emergency situations.
• Enter information accurately into a computerized system, and navigate effectively through automated multi-screen client record system.
• Identify client problems that require referral to other social or community resources.
• Speak and write in a clear and concise manner, using correct English.
• Read, comprehend, apply, and follow complex rules, regulations, policies, procedures and other written instructions, including the policies, procedures, and programs of the Social Services Department.
• Prepare standard reports, forms, plans and agreements required by program rules, regulations, policies and procedures.
• Use tact and diplomacy when communicating with all persons, including those with different socioeconomic and cultural backgrounds.
• Identify and assess program participants’ employment barriers and develop individual participant plans for securing employment.
• Monitor individual participants’ compliance with program regulations and when appropriate, implement required sanctions.
• Regularly evaluate individual participants’ progress toward meeting established goals for securing employment; use appropriate methods to motivate and encourage participants and when necessary, to counsel participants who have not met goals or expectations.
• Coach individual participants in how to prepare for a job interview and meet future employers’ job performance expectations.
• Present training workshops to groups of program participants.
• Establish, maintain, and manage complex records.
• Establish and maintain cooperative working relationships with co-workers, supervisory and managerial staff; area employers who are willing to employ program participants; community based services providers of child care, transportation and other services where program participants are required to attain employment goals; and all others with whom contact is made during the normal course of business.

Typical Qualifications

Employment & Training Worker I:

Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:

EITHER

• One (1) year of full-time experience as an Eligibility Worker II or Social Worker I. OR
• Six (6) months of full-time experience as an Eligibility Worker II AND completion of 15 semester (22.5 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation.

OR

• Eighteen months of full-time experience providing case management, vocational guidance, employment counseling or employment placement services; AND completion of 15 semester (22.5 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing or counseling preparation.

OR

• Two (2) years of full-time experience providing case management, vocational guidance, employment counseling or placement services;

OR

• Graduation from an accredited four year college or university.

Special Requirement:

Some positions may require the possession of a valid California Driver’s License.

Employment & Training Worker II:

Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:

EITHER

• One (1) year of full-time experience as an Employment & Training Worker I; OR
• Thirty (30) months of full-time experience performing vocational guidance, employment counseling or placement services; and Completion of 15 semester (22.5 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing & measurement or counseling preparation;

OR

• Three (3) years of full-time experience performing vocational guidance, employment counseling or placement services;

OR

• Graduation from an accredited four year college or university; and one (1) year of full-time experience performing vocational guidance, employment counseling or placement services.

Special Requirements:

Some positions may require the possession of a valid California Driver’s License.

Supplemental Information

Employment & Training Worker I:

Typical Physical Requirements

Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 pounds; corrected hearing and vision to normal range; verbal communication, use of office equipment, including computer, telephone, calculator, copier, and FAX.

Typical Working Conditions

Work is performed in an office environment; continuous contact with other staff and the public. Incumbents may be required to travel within a designated service area. Work may involve stressful situations and include dealing with erratic and sometimes threatening behaviors.

Employment & Training Worker II:

Typical Physical Requirements
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 pounds; corrected hearing and vision to normal range; verbal communication, use of office equipment, including computer, telephone, calculator, copier, and FAX.

Typical Working Conditions
Work is performed in an office environment; continuous contact with other staff and the public. Incumbents may be required to travel within a designated service area. Work may involve stressful situations and include dealing with erratic and sometimes threatening behaviors.

NOTE:
Various bargaining units may have benefits that alter from this general summary. This summary of benefits is not a binding document and is provided as a courtesy. Refer to labor agreements (MOUs) for specific benefit information.

THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES

Holidays:
12 paid holidays (96 hours) per year, plus 3 floating holidays

Vacation:
Two (2) weeks per year during the first five (5) years of service;
Three (3) weeks a year – five (5)- ten (10) years of service;
Four (4) weeks a year – Ten (10) plus years of service;.
Note – accrued vacation leave may not be used until after six months of employment.

Sick Leave:
Sick leave shall accrue from the date of initial employment at the rate of 3.7 hours per pay period (which is equivalent to 96 hours per years) for regular full-time employees with no maximum accrual. Unused sick leave may be converted to PERS service credit upon retirement.

Health Plan:
Siskiyou County contracts with CalPERS for medical insurance.
Effective 10/01/2022, the County will contribute 100% of the Region 1 CalPERS Gold health plan.
Effective 1/01/2023, the County will contribute 95% of the Region 1 CalPERS Gold health plan.
Effective 1/01/2024, the County will contribute 90% of the Region 1 CalPERS Gold health plan.
Effective 1/01/2025, the County will contribute 85% of the Region 1 CalPERS Gold health plan.

Dental Plan:
Effective 1/01/2023 the County contributes 95% of the dental premium.
Effective 1/01/2024 the County contributes 90% of the dental premium.
Effective 1/01/2025 the County contributes 85% of the dental premium.

Vision Plan:
Effective November 2022 the County provides vision insurance for employees and their
dependents.

Life Insurance:
The County will maintain life insurance for $50,000.

Retirement:
The County is in the Public Employees’ Retirement System (CalPERS) coordinated with Social Security.

• 2% at 55 years of age and single highest year calculation for final compensation (generally for employees hired prior to 11/02/12)
• 2% at 60 years of age and highest three year average for final compensation (generally for employees hired between 11/02/12 – 12/31/12)
• 2% at 62 years of age and highest three year average final compensation (generally for employees hired on or after 1/01/13)

Member contribution:
Employees hired prior to November 2, 2012, pay the required seven percent (7.0%) member contribution, on a pre-tax basis.
Employees hired after November 1, 2012, who are not classified as a new member pay the required seven percent (7.0%) member contribution, on a pre-tax basis.
Employees hired after December 31, 2012, who are classified as a new member will
pay one half of the total normal cost as determined annually by CalPERS on a pre-tax basis.

Miscellaneous:
• Deferred Compensation plans available through specified companies.
• IRC Section 125 plan available for pre-tax payroll deductions for contributions towards un-reimbursed medical expenses and dependent care.

SISKIYOU COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Any information on this page or links is subject to change without notice.

Siskiyou County Personnel
1312 Fairlane Road, Suite 1
Yreka CA 96097

(530) 842-8005

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