We invite you to join a team of highly skilled emergency medical professionals and trainers!
Our mission of providing care to the world at a moment’s notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us.
With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.
EMS Clinical Coordinator
General summary of duties: Coordinates all aspects of the Paramedic Clinical/Field Education Program. Communicates with hospitals and EMS agencies to place students in clinical and/or field rotations. Monitors compliance with requirements of students and manages the clinical contract process.
Supervisor: Program Manager
Duties include but are not limited to the following:
Coordinates the Clinical and/or Field Internship Education Program
- Maintains current knowledge of the state, local, and accreditation regulations and requirements from the various regulatory bodies: IE, California EMS Agency, Title 22, Joint Commission, SSV & LEMSA, CAAHEP, and others as indicated.
- Coordinates clinical/affiliation agreement initiation and renewal with the agency and the AMR National Director of Learning.
Clinical Coordinator Responsibilities
- Develops and maintains relationships with managers and other lead staff in each clinical area that accepts Program students.
- Maintains positive working relationships with Program faculty based on observation and/or feedback from staff, students and affiliated personnel.
- Schedules students for clinical rotations for the Paramedic Program in a timely manner. Clinical schedules should be complete one week prior to when the class begins the clinical rotations. Confirms clinical schedules with clinical sites in writing.
- Attends unit staff meetings prior to the beginning of the student rotation schedule for each class cycle to review the goals and objectives for the clinical experience. Also reviews what skills or tasks the students may not perform.
- Orients all preceptors to a level acceptable to the CoAEMSP.
- Provides clinical orientation for students prior to beginning clinical rotations.
- Supervises students in the clinical areas during clinical rotations. Supervision includes:
- Makes rounds of students in the various clinical settings during the shift.
- Contacts the assigned preceptors periodically.
- Observes the students performing skills in the clinical sites.
- Observes the students performing patient assessments.
- Provides frequent assessments of student progress in achieving program requirements.
- Reviews all clinical evaluation forms.
- Reviews individual patient assessment forms for documentation of appropriate assessment, medical terminology, and other identified criteria.
- Tracks student patient contacts by skill event category.
- Identifies and notifies Program Manager when additional experience is required to meet minimums or competencies for skills, disease categories, or age groups.
- Counsels students regarding performance and satisfactory completion of requirements; documents counseling.
- Documents student progress in attaining required competencies. Documents at least 2 student consultation sessions: one to take place at the completion of the clinical rotation period.
- Notifies the Program Manager as student issues arise in the clinical area; consults with the Program Manager and Medical Director if counseling is required.
- Along with Program faculty, establishes a plan to help students meet minimum standards in the clinical area as needed.
- Maintains availability via phone while the students are in clinical areas or informs the students who to contact if unavailable.
- Provides students with verbal coaching and feedback.
- Revises clinical evaluation forms as needed, in conjunction with program staff and clinical representatives, to meet state, CoAEMSP and NREMT requirements.
- Provides verbal and written feedback to the clinical areas from the student evaluation of the educational experience.
- Evaluates clinical areas for continued use.
- Works with the AMR Learning executive team to assure current contracts.
- Seeks new areas for clinical experience as appropriate.
- Meets as scheduled with other program staff to discuss student progress and competencies.
Field Internship Responsibilities
- Develops and maintains relationships with managers and other lead staff in each field internship agency that accepts Program students.
- Maintains positive working relationships with Program faculty based on observation and/or feedback from staff, students and affiliated personnel.
- Schedules students for field internship rotations for the Paramedic Program in a timely manner. Confirms field internship schedules with field internship sites in writing.
- Reviews students’ own EMS agency to evaluate acceptability for completing the primary portion of their field internship. Determines student needs for placement. Obtains a suitable agency and preceptor for each student.
- Contacts the primary preceptors prior to the beginning of the of the field internship. Reviews the structure and goals of the internship. Addresses student needs as appropriate. Provides preceptor instructions and evaluation tools. Meets with the preceptors as necessary.
- Trains all preceptors to an acceptable level to the CoAEMSP standards.
- Provides field internship orientation for students prior to the beginning of the field rotations.
- Supervises students in the field internship. Supervision includes:
- Reviews all field internship evaluation forms and obtains additional documentation for identified problems.
- Reviews all student patient care reports of patient encounters for patient assessment and management, medical terminology, and other identified criteria.
- Tracks student’s patient contacts by skill event category.
- Observes each student during a shift on at least one rotation during the primary portion of the field internship. Documents observed student competencies and deficiencies.
- Identifies when additional experience is required to meet minimums or competencies for skills, disease categories, or age groups.
- Provides frequent assessments of student progress in achieving program requirements.
- Counsels students regarding performance and satisfactory completion of requirements; documents counseling.
- Meets with each student after each 100 – 120 hours of internship to discuss performance and progress in attaining competencies.
- Notifies the Program Manager as student issues arise during the field internship; consults with the Program Manager and Medical Director if counseling is required. Along with Program faculty, establishes a plan to help students meet minimum standards and requirements during the field internship as needed.
- Maintains availability while the students are in the field internship or informs the students who to contact if unavailable.
- Revises field internship evaluation forms, as needed, in conjunction with program staff and field internship agency representatives to meet state, CoAEMSP and NREMT requirements.
- Provides verbal and written feedback to the field internship areas from the student evaluations of the educational experience.
- Evaluates field internship areas for continued use.
- Works with AMR Learning executive team to assure current contracts.
- Seeks new areas for field internship experience as appropriate.
- Meets as scheduled with other Program staff to discuss student progress and competencies.
Communication
- Establishes and maintains positive working relationships within the organization based on experience and feedback obtained during the year.
- Utilizes tact and appropriate problem-solving process when dealing with issues identified.
- Relays concerns and initiates problem solving in a timely manner.
- Interacts positively with staff members from other departments, facilities, agency personnel, and students.
- Serves as an ambassador for all department programs.
- Uses discretion and maintains confidentiality regarding patient and agency personnel information.
Fiscal responsibility
- Executes job duties to achieve optimal productivity and efficiency.
- Demonstrates an appreciation of cost factors in the routine performance of duties; maximizes cost efficiency; implements resource management strategies.
- Participates in the maintenance of Program equipment and supplies.
Problem solving
- Responds and adapts to changing expectations and reprioritizes as necessary to expedite Program needs.
- Assumes responsibility for effectively addressing issues and solving problems.
- Demonstrates good judgment in handling situations not covered by written or verbal instructions.
- Cooperates with intradepartmental problem identification and solutions.
Knowledge, skills & abilities
- Ability to organize complex schedules and consistently be highly organized.
- Mastery of Microsoft Office products and database management.
- Ability to communicate clearly and concisely, both verbally and in writing.
- Ability to work with other employees, supervisors and external parties.
- Ability to maintain confidentiality of privileged information gained as result of job functions.
- Ability to work independently and under pressure.
- Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
Education
- Associate degree preferred
- AHA BLS Instructor*
- AHA ACLS Instructor*
- Instructor of either PALS or PEPP or EPC*
- PHTLS or ITLS Instructor*
- Completion of an approved Instructor course *, specifics as required by local governing authority
- *required within one year of hire and must remain current.
Experience:
- Minimum 5 years progressive experience in a field/clinical setting as Paramedic or Registered Nurse.
- Experience in supervision of staff preferred.
- EMS educational program development to include learner centered lessons in accordance with national/state certification/recertification curricula, and evaluation systems preferred.
- Documented teaching experience preferred.
Licensure/certification: Certified Paramedic or Licensed Registered Nurse
- NREMT preferred
- Current certification/licensure in the Program state
Physical demands/working conditions: Requires prolonged sitting, lifting and bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Work is performed in a variety of settings to include: field, emergency department, other hospital clinical settings, and office environment. Work may be stressful at times.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Company Benefits: Check out our careers site benefits page to learn more about our benefit options.
Salary Range:
$75,000.00-$80,000.00 DOE