ENGAGEMENT COORDINATOR

The Division of Adult Services provides an array of services for homeless single adults and adult families (families with no minor children). While in shelter, staff focuses on diverting clients back to permanent housing working closely with them to identify other permanent housing options through subsidies, supportive housing, or independent living. Specifically, the Division is responsible for the oversight and contract monitoring as well as social services delivery to approximately 20,340 Single Adults and 2,500 Adult Families which is comprised of more than 5,000 individuals. They ensure that services to the City’s most vulnerable population are delivered 24 hours a day, seven days a week, 365 days a year and throughout the five boroughs.

The Department of Homeless Services is recruiting for one (1) Community Coordinator to function as an Engagement Coordinator, who will:
• Canvass a defined area in and around the shelter to identify, engage and offer services to individuals who are creating quality of life situations within the neighborhood.
• Deter loitering, aggressive panhandling, sleeping in public spaces and the public consumption of alcohol and illegal drugs within the community and the shelter which is not consistent with the behavioral expectations of a DHS client.
• Screen all persons attempting to enter shelter seeking services.
• Engage clients to promote positive involvement in and around the shelter; make recommendations based on client observations and interactions.
• Establish and maintain effective relationships with clients and community residents; actively participate as a representative of DHS in assigned community meetings, committees, and coalitions to develop and enhance community partnerships.
• Serve as a knowledgeable resource about DHS programs and services.
• Plan, coordinate and participate in community relations projects, activities, and events in partnership with DHS offices of Communications and External Affairs, and other internal departments, to maintain positive stakeholder relationships and cultivate support for DHS programs.
• Conduct presentations for community-based organizations to increase awareness about DHS programs, services, and organizational goals. Work on special projects and all other professional duties as assigned.

Minimum Qual Requirements

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.

Preferred Skills
• Excellent written, verbal and communication skills.
• Excellent computer skills.

Additional Information

The Human Resources Administration/Department of Social Services/ Department of Homeless Services offers competitive salaries and the following benefits:
Generous Pension Plans (The New York Employees’ Retirement System);
401(k) and Roth 457 Retirement Savings Programs;
U.S. Savings Bonds Flexible Spending Program;
Health Benefits, Dental, Vision Coverage, Prescription Drug Program;
Training and Professional Development;
Opportunity for Scholarship; College Savings Program;
Paid Holidays and Generous Annual Leave.

To Apply

CLICK APPLY NOW BUTTON

PLEASE NOTE PROPOSED SALARY RANGE FOR THIS POSITION $59,116 – $67,983

Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF .

Hours/Shift

Thurs – Mon 6pm – 2am

Work Location

430 East 30 Street, New York NY

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

POSTING DATE
07/31/2023
POST UNTIL
Until Filled

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job Category
Administration and Office
Job Type
unspecified
Salary
USD 59,116.00 - 91,768.00 per year
Country
United States
City
Manhattan
Career Level
unspecified
Company
City of New York
JOB SOURCE
https://a127-jobs.nyc.gov/psc/nycjobs/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=593610&PostingSeq=1