Insight Global is looking for an Epic Application Analyst for one of our Healthcare companies.
This analyst will be responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. They will analyze business/clinical needs, evaluate software releases and/or new products, and give recommendations to optimize processes and decrease expenses. The Epic Application Analyst needs to possess in-depth business/clinical and application knowledge and experience. They will perform and document workflow assessments to determine functional requirements for optimal utilization of applications. They will also develop system test plans and perform testing of software upgrades and patches. They will maintain a record of test progress and test results. They will be responsible for problem, incident, and change management and service requests, and provide daily on-call support to the customer base for application-related issues. They will work within a cross-functional team and with end-users to achieve application integration to meet business/clinical needs. They will be responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases. Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported.
Required Skills & Experience
* Experience in lieu of Bachelor’s Degree
* 3 years of relevant experience with a degree
* 5+ years of relevant experience without a degree
* Active Epic certification in one or more Epic applications is required.
Nice to Have Skills & Experience
* Experience working with Home Health and Hospice preferred.