Job Description
Provides information, assistance in accessing care and amenities to patients and their families under the direction the Nurse Manager of Emergency Services.
Job Responsibility
- Communicates with ED staff to facilitate patient movement and information flow
- Enters patients into department computer system.
- Facilitates care by notifying triage RN of potential life threatening situations.
- Assists visitors with information and directions to family/significant other.
- Transports non-acute patients to appropriate bed/location.
- Assist patients with comfort measures (food, blankets, pillows, etc.) under the direction of the RN. Oversees volunteer care and comfort rounds.
- Assist patients /visitors with telephone calls.Assist patients to the ED discharge desk.
- Assist patients to/from transportation (private vehicle or taxicab).
- Works with ancillary departments to expedite patient care testing, under the direction of the ED Physicians and Charge Nurses
- Greets patients and visitors upon arrival to the Emergency Department
- Performs related duties as required.
*ADA Essential Functions
Job Qualification
- High School Diploma or equivalent, required.
- Typing, 50 wpm, required.
- Ability to walk, bend, push a gurney and wheelchair, required.
- Ability to communicate effectively in English (orally and in writing).
- Bilingual (Spanish), preferred.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $23.31-$24.58/hour