Founded in 1999, Access Laser is a leader in designing and manufacturing high-end CO2 lasers. We are a rapidly growing company, experiencing double-digit revenue growth in recent years. We provide leading-edge gas-discharge-excited laser technologies to global industries in the medical, semiconductor, electronic, manufacturing, and scientific development R&D markets. We focus on creative designs that match our customers’ applications and solve difficult problems with innovative solutions. We strive to provide a challenging and supportive environment where team members are encouraged to go beyond ordinary thinking and challenge the normal with the truly ingenious. Our team is our greatest asset and supporting their career development is the greatest investment we can make in our future.
In October 2017 we became a member of the TRUMPF Group, the world’s largest manufacturer of lasers and laser systems. Although we have retained the agility and flexibility of a small company, both our business and our employees now have access to new opportunities for growth.
The ERP Specialist monitors and maintains Access Laser’s ERP system (Global Shop Solutions). This is an individual contributor role, reporting to the IT/Special Projects Manager and supporting the business from a systems architecture and metrics reporting position.
On a daily basis you will:
- Play a critical role ensuring Global Shop Solutions (GSS) ERP system is transacting properly and providing the necessary metrics for the business to operate
- Support cross-functional department team members and ERP end-users in resolving problems and answer questions with minimal supervision
- Develop and maintain fields, views, reports, dashboards, and other objects in the GSS ERP system to produce business insights for data-driven decisions
- Drive maintenance, refinement, and optimization of the GSS ERP system
- Troubleshoot and resolve ERP-related system bugs/outages and data issues
- Monitor ERP transactions and integration points with connected systems to ensure data integrity
- Create ERP user accounts and configure user security permissions
- Collaborate with department leads to align internal processes with GSS ERP system functionality
- Provide ERP and GSS expertise as part of post-Go-Live projects
Other important duties:
- Proactively identify ERP business needs and potential risk areas to be addressed
- Partner with all users to support their overall understanding and comfort with the GSS ERP system and to support the company’s long-term ERP needs
- Stay closely connected with GSS service team to quickly escalate system outages and issues
- Constant tending to the GSS ERP system with updates/patches to keep the system up-to-date
- Validate evolving business needs with team members and end-users to identify supplemental functionality, as applicable (e.g., ARC projects)
- Develop and maintain Access Laser specific GSS ERP system training documentation (e.g., work instructions, quick reference guides, training manuals, demo videos, etc.)
- Coordinate with department leads to deliver GSS ERP system awareness and end-user training
- Other duties and responsibilities as required.
What you bring:
- Bachelor’s degree or equivalent experience: Information Systems, Information Technology, Computer Science, Supply Chain Management, Business Administration, Engineering, or related discipline
- 5+ years of ERP experience
- 2+ years in manufacturing industry, high tech, high mix, low volume
- Functional knowledge of data management and data governance
- Significant experience building ERP objects (e.g., dashboards and reports)
- Demonstrated knowledge with enterprise reporting suite (e.g., Microsoft PowerBI, Tableau, or similar)
- Strong proficiency with writing and running queries
- Intermediate to advance Excel skills
- Understanding of quote-to-cash process and business process mapping
- Detail oriented and excellent organizational, time, and stress management skills
- Ability to manage workload, prioritize tasks, and clearly communicate status in a concise and timely manner
- Excellent analytical and problem-solving skills
- Willingness to expand knowledge and learn different technologies and solutions
- Ability to develop rapport and earn trust fostering positive working relationships with team members
Added Advantage:
- Experience with Global Shop Solutions (GSS) ERP
- Experience with Microsoft Visio
- Understanding of accounting principles (e.g., AR/AP, GL, debits/credits, and ERP financial impacts)
- Knowledge of ERP industry best practice approaches and standards
Why work for us
At our core, we are an idea company, which is driving expansion and tremendous revenue growth. We are customer driven and design application specific products which fit the individual needs of our customers. This requires highly motivated and dedicated teams. You will have the opportunity to be innovative in your work as we are constantly evolving our products and solving new problems with our customers. We owe our success to our people. We take great pride in investing in our team and strive to continually grow and improve our company and culture.
We love what we do. Our goal is to go above and beyond for each other and our customers. Our teams are creative, smart and talented, which makes each project exciting. You will have plenty of guidance and support to help us continue moving our impactful technology to the next level.
TRUMPF, our parent company, shares the same core values, and supports both our team and our drive for continuous innovation in laser technology. We are proud to be part of one of the largest technology companies led by a woman.
Things we love here:
- Opportunity to work in a brand new, state-of-the art facility.
- Great benefits including medical/dental/vision, short- and long-term disability insurance, life insurance, and 401K with a match
- 17 days of PTO per year, and PTO increases with tenure
- Eight paid holidays
- We support learning and have educational assistance programs
- Fitness reimbursement
- All employees are eligible for profit sharing in addition to their base salary.
- Strong commitment to COVID prevention for all employees, and a close to 100% vaccination rate
- Stocked kitchen with complimentary snacks
- Focus on work-life balance to promote success in and out of the workplace
- Family-oriented team events
- Free parking
We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or other classes protected by law.
We are committed to providing opportunities to all qualified individuals. If you need assistance completing our online application due to a physical or mental impairment, please email jobs@accesslaser.com or call 425-382-2217.