Overview
Enterprise Holdings at the DFW Airport has an exciting opportunity for a full time Evening Customer Service Exit Booth Agent.
This position pays up to $17.81 / hour (15 per hour plus performance based incentives) and is located at the Dallas Fort Worth Airport at 2424 E 38th St Dallas, TX 75261.
We offer:
- Paid time off
- $17.81 / hour (15 per hour plus performance based incentives)
- Employee discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
- No airport clearance required
Schedule Available:
- Sunday 4:00pm – 12:00am
- Monday 4:00pm – 12:00am
- Tuesday 4:00pm – 12:00am
- Wednesday 4:00pm – 12:00am
- Thursday 4:00pm – 12:00am
- Friday OFF
- Saturday OFF
The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.
Responsibilities
- Prepare all rental documents accurately and completely.
- Verify car information and VIN number for security and car control.
- Provide additional service to Emerald Aisle members by offering our refueling option.
- Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
- Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers.
- Provide all customers with undivided attention while assisting them at the exit booth.
- Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
- Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
- Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age
- Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.