Overview
The Events Intern position is based at our Ford Idaho Center location. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.
This role will pay an hourly wage of $14.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist Event Managers during events at the Ford Idaho Center to ensure high level of guest satisfaction in all pertinent areas of event experience
- Assists in the planning, assignments and direct workload for all Guest Services, Security, and Parking staff
- Be present for majority of events that have part-time staff
- Assist internal and external clients with event logistics and suggest the most effective ways to use the facility for specific types of functions.
- Help create work schedules for event and security staff, delegate assignments and review performance and results
- Work with Event Managers to develop staffing plans, dot maps, deployment sheets, and any other associated pieces related to staffing
- Participate in IAVM learning course and workbook
- Engage and participate in weekly calls with OVG executives to learn about OVG and the sports and entertainment industry
- Supervise part-time event and security staff on event days.
- Communicate in a timely fashion any/all problems and proposed solutions to Event Managers.
- Prepare event reports noting attendance, times, significant problems, etc.
- Interact with other facility staff in a courteous, cooperative, and professional manner.
- Provide excellent customer service to internal and external clients.
- All other duties as assigned by the Events Department
Qualifications
Skills And Abilities
- Ability to take direction and execute independently.
- Exceptional verbal and written communication skills
- Excellent customer service skills
- Ability to multi-task in a fast-paced, dynamic environment
- Great time management and project management skills
- Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends and holidays.
- Proficient in use of Microsoft Office programs
Education and Experience:
- Actively pursuing an undergraduate or a graduate degree at an accredited college or university, preferably in Event Management, Hospitality Management, Sport Management, Business, or related fields.
- Interest/Experience with live events is preferred but not required.
Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.