Description
(Req. #4813 — Shift to be determined: This will be a 2nd or 3rd shift role after training period is completed)
Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe?
At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.
Headquartered in Oakland, the Bay Area’s hub for up and coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply chain, and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it.
Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you!
ROLE AND ACTIVITY
• To ensure our manufacturing facility is clean, always organized and operating under factory standards
• Build and develop an area team with good ice-cream knowledge, train the “WHY”, not just the HOW
• Correct break timings – no slack
• Always conclude a solution of the root cause of the issue.
• Keep life simple, do not over complicate the process, documentation or methods
• Ensure the team has “the tools to do the job”, everything in its place, no clutter, no compromise
• Ensure effective hand over with the relevant Maintenance shift resource.
• All faults and issues are reported
• To drive the production process to ensure the products produced meet customer specification, quality and
food safety
• To ensure daily, weekly and monthly production meets targeted outputs through effective management
of production plans and manufacturing processes
• Be visible and accommodating to guide, coach and monitor your team progress
• To communicate effectively with the team in a direct and effective manner by being present in your area.
We do not make ice cream in offices and on computers.
• To carry out regular coaching of your team and ensure performance management and training are taking
place throughout production on a regular basis
• To be proactive, looking for areas of improvement and adopt techniques and practices that ensure there is
a quality environment in production
• Ensure health and safety requirements are fully met and a positive safety culture is maintained
throughout the factory
• Ensure you walk the talk and use the looking eyes, attend to the issues as and when they happen
• Take ownership of audit corrective actions and drive a culture of the team identifying and being proactive
before the auditor
• Promote the Froneri culture of employees being owners rather than just employees
• Circuit mastery
MEASURABLE OUTCOMES
• Reducing trends of rejections for product food safety and quality issues
• Hygiene, GMP and safety audits improving week to week
• Daily, weekly, monthly production targets are fully met
• Teams are effective
• Training and development plans in place for all teams, producing measurable business benefits
• Quality and improvement initiatives being implemented
• Reduction in accidents and incidents on a YOY basis
• An improving trend on the submitted weekly KPI’s
• Dry Floors
• No downtime from water damaged parts
• Reducing trends of wastage
• Disassembly of the line and making sure all packaging is returned to the warehouse
• Ensuring line is checked after being cleaned and all tools are stored in the correct places
• No stagnant water left in any equipment
LEVELS OF RESPONSIBILITY
• Quality and technical system adherence
• Service Level
• Completion of the required production to plan
• Production Targets
• Usage and Labor variances for your area
• Health & Safety
• Team coordination and Scheduling as needed
• Training and development of the factory teams
• Impeccable hygiene standards always adopting “clean as you go” principles
• Reducing water usage.
• Your tools and line ancillary equipment
BEHAVIORS
• Performance – Open to change and will always look for better, simpler and more effective ways of
operating.
• Hands on approach. – Decisions and plans based on looking and being part of the event, always present in
the shop floor. We do not make ice cream in the offices.
• Zero compromise on Quality and excellence. – Hygiene, Process, Labor resource and Waste.
• Entrepreneurial – Challenges the status quo and explores new ideas and opportunities.
• Continually striving to increase knowledge of the processes and products – Understand all tasks,
processes and activities as an expert in Ice cream.
• Teamwork – Commitment and enthusiasm to working together to achieve better outcomes.
• Accountability – Personal commitment, full participant who uses personal impact to build the business.
• Consumer focused -Making products that meet quality standards.
Qualifications and Requirements:
AA/BS degree OR 2+ years of leadership experience preferably in a manufacturing environment as an Ice Cream Maker III or equivalent experience
• Strong mechanical aptitude and troubleshooting through root cause problem solving
• High energy level and excellent follow-up
• Intermediate level computer skills in Microsoft Office, NT/XP/Vista preferably in a manufacturing environment
• Work extended days and/or weekends with flexibility to switch shifts as required
• Willing to work in a factory where ambient conditions may be very cold, wet or warm
Preferred Experience:
• Experience in food processing or packaging
• Experience in Supply Chain and/or Inventory Control
• Experience in Quality and Good Manufacturing Practice (GMP’s) in a food processing environment.
• 1 year of experience in Continuous Improvement environment (Lean manufacturing or Total Productive Maintenance (TPM) preferred)
• Maintenance background is a plus
Skills:
• Ability to maintain a safe working environment through proper housekeeping and safety practices.
• Excellent communication skills (oral, written and listening). Ability to adjust communication style to multiple audiences, facilitate group coaching, and information sharing. Ability to positively confront and effectively deal with noncompliance through effective “soft Skills”.
• Excellent people skills – maintain a respectful, positive, professional attitude and ability to motivate people, specifically mentoring and coaching individuals in identifying short and long-term development needs and providing appropriate support.
• Confidence in own capacity and judgment. Be willing to face challenging situations. Develop ability to build personal relationships based on trust, mutual respect and open communication.
• Adaptable – adjust approach to match varied task requirements, adjust behavior to others’ styles, change priorities to meet changing demands, adjust quickly to new responsibilities and tasks.
• Ability to run multiple priorities at one time through highly developed organizational skills.
• Ability to set effective and meaningful objectives.
The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The pay scale disclosed below has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A good faith estimate of the range the company will pay for successful applicants for the current opening is between $70,000 to $80,000 annually.