Location
Richmond Hotel
Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond’s financial and legislative districts, blocks from the Virginia State Capitol.
Omni Richmond’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Richmond Hotel may be your perfect match.
Job Description
The Omni Richmond Hotel is looking for an engaging, friendly, detail-orientated Food & Beverage Supervisor to join it’s amazing team. During the evening hours of the Westham Tavern & Porch, this individual will provide extraordinary service while creating memorable experiences to our guests and supporting the F&B team. As the F&B Supervisor, this individual will have an opportunity to build on the skills and knowledge needed to advance in the Food & Beverage Industry.
Pay Rate: $18.00 per hour
Responsibilities
As a leader of the F&B team, your responsibilities include:
- Providing next-level service to guests.
- Providing guest service training and departmental orientation for new team members; Working with F&B managers to provide on-going training and development for all employees.
- Ensuring that the restaurant is set up and ready for service.
- Overseeing side work responsibilities, as well as opening and closing duties; Reviewing the work activities of team members to ensure that all is being performed within the standards established by management
- Coordinating with other F&B Supervisors and F&B Managers on work schedules, purchasing, and inventory control.
- Directing team members in sanitation and sanitary food handling.
- Creating and fostering an environment of support and motivation for team members; Recognizing team members by using Omni Service Cards
- Assisting F&B Managers in reviewing activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
- Assisting F&B team and F&B Managers with effectively resolving problems and addressing concerns with guests, vendors, and fellow team members
- Working with the Culinary team to ensure the food prepared meeting the quality and expectations of guests, as well as management
Qualifications
To be successful in this role, you’ll need:
- Working knowledge of food sanitation and food handling; ServSafe certified preferred
- Understanding of VA ABC laws and regulations; TIPS certified preferred
- The ability to lead a team and willingness to develop team members
- Flexible availability, including weekends, nights, holidays, and periods of high demand
- Dependability and reliability with above par attendance
- Previous F&B experience required; Supervisory experience preferred
- Excellent customer-service and communication skills
- A positive, can-do attitude
- Flexibility to respond to a range of different work situations; Efficient problem-solving skills
- Must be 18 years or older