The Field Communications Specialist will be responsible for building a new Communications discipline alongside the Senior Project Manager. Primary tasks include, but are not limited to, the following: own and update all content on SharePoint and Smartsheet, create and distribute engaging content for all audiences in our organization, create communication standards and templates for each of our internal communication platforms, analyze effectiveness of communication efforts and adjust strategies as needed, train and act as quality control for overall field communication methods.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop and implement communication strategies that promote our company’s objectives and image.
Create and distribute engaging content across all communication channels, including social media, email, and print materials.
Monitor and analyze metrics to measure the effectiveness of communication efforts, and adjust strategy as needed.
Serve as the primary point of contact for our field employees, promptly address and resolve issues and concerns.
Collaborate with cross-functional teams to create and execute campaigns and ensure that messaging aligns with company brand and values.
Lead internal presentations and training sessions to promote understanding and usage of new programs, processes and templates.
Provide overall Field Communication Quality Control
Own and maintain content and consistency of framework within our internal communication platforms including, but not limited to, Teams, SharePoint and Smartsheet.
Organize and manage the Field Communications calendar.
Be expert on all Sono Bello communication modes and their functionality.
Create and orchestrate Sono Bello Internal Influencer program and content.
Create monthly center meeting newsletter – process and content.
Additional duties as assigned.
Requirements
Bachelor’s degree in communications, marketing, or related field (optional).
A minimum of 3 years of experience in communications, marketing, or Project Specialist role.
Strong written and verbal communication skills, with the ability to craft clear and compelling messaging.
Proven ability to create and execute effective communication plans, and to prioritize and manage multiple projects.
Proficiency with Microsoft and Smartsheet platforms.
Ability to work independently, as well as in a team-oriented environment.
Strong problem-solving skills, with the ability to think strategically and analytically.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires using the telephone and computer while communicating with internal and external customers and vendors. While performing the duties of this job, the employee is regularly required to use hands or fingers to handle or feel; and talk or hear. Specific vision abilities required by this job include close vision. Employee may need to lift up to 10 pounds on occasion. May require working under stressful conditions due to deadlines and time constraints.
WORK ENVIRONMENT
The noise level in the work environment is usually quiet to moderate as compared to a private office with light traffic and computer printers. May work in remote office locations.
Benefits
Benefits Package including Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays.
COMPENSATION
This is a Non-Exempt position with an hourly range of $28-$31, depending on experience.
