Innova Solutions is immediately searching for candidate for a Field Service Technician – Tier 4
Position type: Direct hire
Location: Hatfield, Pennsylvania
As a Field Service Technician – Tier 4you will:
Work 100% onsite and travel in and around the Hatfield area. Company vehicle is provided. This is a full-time position – Tuesday-Friday (four 10-hour days), 7:00 am to 5:00 pm. Working outside required. Due to the needs of the business, night and weekend work may be required.
This Field Service Technician position is responsible for leadings installations of audio/video equipment, home control, home network, and smart home products.
The ideal candidate will have the following experience:
- Lead a team that performs onsite audio-visual equipment installation. Requires experience with:
- Rough-In wiring
- Speaker installations (Floor Standing, Bookshelf, Architectural, etc.)
- Flat panel installations (Static, Tilting, Articulating on Dry Wall).
- Front Projection system installations (On-Wall Screen / On-Ceiling Projector)
- Advanced calibration of audio and video equipment (Ex. Dirac)
- Advanced networking installations (Enterprise gateways with multiple VLANs, Managed switches, and Controller driven Wireless Access Points).
- Advanced control system setup and programming (ex. URC TRC or Savant systems).
- Advanced shade or lighting installations and programming. (ex. Lutron Caseta, RadioRa2 Select, RadioRa2, Radio Ra3, Homeworks QS, and Homeworks QSX).
- Installation and Programming of IP-based Camera systems
- Power Management
- Equipment set up
- Advanced On-Wall and freestanding equipment rack installations.
- Perform wire path pulls and wire terminations of the following wires
- Indoor and Outdoor Speaker Cable / HDMI / Category Wire (Cat5e, Cat6, Cat6a) / RG6 (F connector, RCA, BNC) / Fiber Optic cable / Lighting and Shade power or control wiring.
Additional experience:
- Position requires a professional can-do attitude, team driven and a client focused customer service attitude.
- Can be counted on to lead an installation team for complex installations.
- A self-starter
- Maintains highest quality standards for themselves, department, and company.
- Works with Sales staff with system design and implementation.
- Coordinate the creation and integration of AV control system programs
- Complete training programs and gain certifications for manufacturers, industry associations and company as required
- Coordinate with the Project Manager and Project Engineer to ensure modifications are tracked and appropriate change orders are generated and executed.
- Capable of leading technical client system training for client stakeholders and Service team.
- Execute project plans within the time constraints specified while adhering to quality standards.
- Coordinate with Project Managers and Sales to understand the intended functionality and capability of the system as designed.
- Trains all levels of installation staff.
- Plans and executes complex team driven installations.
- Ability to direct and assign tasks and following up on completion and accuracy of tasks.
- Ability to multitask and prioritize workload with above outstanding time management skills.
- Ability to listen, communicate, and manage expectations.
- Accurately recording work performed and onsite job notes for internal record keeping.
- An understanding of all phases of residential installation work (Rough in, Trim, Final, and Service)
- Ability to perform retrofit wiring
- Ability to troubleshoot advanced systems including programming and networks.
- Working knowledge of residential network installations, including wired and wireless solutions.
- Furthers professional knowledge with hands-on classes or online trainings.
- Knowledge of mobile operating systems including Apple iOS and Android.
- Knowledge of PC operating systems and Microsoft Office products (Word, Excel, Teams, etc.)
- Must have a valid driver’s license in good standing.
Physical requirements:
- The duties of this position require the ability to bend, kneel, crawl, climb ladders, and sit/stand for long periods of time. Ability to lift 50 pounds.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
PAY RANGE AND BENEFITS:
Pay Range*: $70,000 – $80,000/year
*Pay range offered to a successful candidate will be based on several factors, including the candidate’s education, work experience, work location, specific job duties, certifications, etc.
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
- One of Largest IT Consulting Staffing firms in the USA – Recognized as #4 by Staffing Industry Analysts (SIA 2022)
- ClearlyRated® Client Diamond Award Winner (2020)
- One of the Largest Certified MBE Companies in the NMSDC Network (2022)
- Advanced Tier Services partner with AWS and Gold with MS
Website : https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.