Field Technical Customer Service Representative (Business Development)

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you’re up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?

YOUR ROLE

  • Regularly influences and contributes to strategy and tactical planning and supports proliferation of break-through technologies
  • Collaborates and develops roadmap with global customer design centers and industry experts
  • Meets with key global customers at their facilities to translate/identify new opportunities Is the recognized expert in industry trade associations, develops new to the world data/white papers to promote Henkel expertise externally
  • Establishes and leverages external networks and partnerships (research/suppliers/OEM/boards/industry)
  • Develops and manages key innovation/application development programs.
  • Understands latest technologies and impacts to SBU and customers
  • Conduct competitive benchmarking studies to assess ability to win and innovation opportunities
  • Proactively contributes, impacts and shares best practice at the team, technology, application and product line levels across SBU Leads customer visits, demonstrations, trainings and problem solving for strategic initiatives
  • Quantifies, documents and reports Henkel solution’s value to customers Has global tech. leadership role in L2 Market Teams; recognized as market applications expert and as consulting resource to Market Segment
  • Is responsible for the technical training of field sales forces and customers
  • Conducts manufacturing excellence surveys to identify cost savings and process improvement opportunities
  • Drives qualification of existing and new products into customer applications

YOUR SKILLS

  • Understanding of Aerospace market
  • Strategy development
  • technology development
  • Adhesive technologies knowledge
  • account management
  • analytical thinking
  • lean/six sigma/scientific methodology appl.
  • methods/development
  • technical writing/reporting
  • SAP Experience
  • Business acumen/partnership

The salary for this role is $125,000.00 – $150,000.00 . This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

JOB ID: 23046957 Contract & Job type: Full Time, Regular Contact information for application-related questions: 1-866-836-7067

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