Posting Details
Position Information
Position Headcount
56
Position Title
Fitness Center Assistant
Organizational Unit
SE – Fitness and Recreation Services
Is this Role for an Undergrad or Grad Student?
Undergrad
Average number of hours per week
Up to 10 Hrs
Desired Start Date
10/04/2023
Projected End Date
12/31/2023
Anticipated Pay Range
$15.50-$15.50
Pay Range Information
Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
On which Campus will this work be done?
Orange
FWS Account Code
503000 Non-FWS or 503015 FWS
Job Number
STU10652122
Position Summary Information
Job Description Summary
In support of the Student Affairs Learning Outcomes, the Wellness and Recreation team manages multiple fitness and recreation facilities and coordinates a variety of on- and off-campus recreation and wellness education programming. Alongside professional staff and in collaboration with other team members, the Fitness Center Assistant is responsible for providing excellent customer service to all fitness center guests and assisting with day-to-day facility operations along with fitness center programs and services. The Fitness Center Assistant strives to create welcoming environments that contribute to the University by building community, increasing the students’ pride in their university, and improving students’ healthy sense of self. All Fitness Center Assistants are members of the Department of Student Engagement and the Division of Student Affairs.
Responsibilities
- Provide excellent, proactive customer service to all guests including accurate information to telephone and in-person questions regarding Chapman University and our facilities.
- Along with Lead FCA and graduate assistants, the FCA will provide amenities, programs and services including GroupX sessions, special events, and sports and recreation gear checkout
- Utilize Rec Portal management system to check in guests, coordinate programs, and monitor facility access
- Complete regular “active laps” as assigned to clean, monitor and address safety problems, complete repairs, and provide visual security of the facilities and their furnishings/equipment
- Ensure all equipment and furnishings are working properly and that facilities are clean and tidy
- Complete routine maintenance and cleaning and submit work requests to the facility manager for major issues
- Promote programs and services and provide support for activities and events taking place in the facilities
- Post signs, daily schedules and other administrative tasks as required.
- Attend all scheduled meetings and training sessions
- Attend Fitness & Recreation staff meetings led by the Lead FCA staff
- Assist in Student Engagement department-wide events
- Assist in other duties as assigned including staffing other facilities when needed
- Assist in washing and drying used hand and face towels and carting clean towels to and from both on-campus fitness centers using proper PPE.
Required Qualifications
- CPR/First Aid/AED Certified through the end of the academic year. If an applicant is not already certified, certification will be coordinated by the Department of Student Engagement upon employment.
- Strong interpersonal and customer service skills
- Demonstrated ability to anticipate customer needs
- Dependability and accountability
- Initiative and the ability to work independently with little supervision
- Effective written and oral communication skills
- Time management skills and punctuality
- Ability to manage conflict and apply feedback to work performance
- Attention to detail and ability to accept direction
- Positive image and tidy appearance
- Ability to use standard office equipment including computer, copier, telephones
- Work study students only
- Minimum of a 2.5 GPA
Desired Qualifications
- Demonstrated passion in health, wellness and fitness.
- Familiarity with departments and organizations at Chapman
- Demonstrated desire to learn
- Knowledge of or experience with campus policies and procedures
- Previous experience with customer service positions
- Ability to climb a ladder
- Ability to lift objects of 45 lbs
Special Instructions to Applicants
- Mandatory training August 14-16, 2023
- Ability to work 6-9 hours per week as necessary in Fall and Spring semesters.
- Late-night, early morning and weekend hours may be required, availability needs to include some early morning (5:45am), late evening (11:00pm), and weekend shifts.
- Interterm work is available but not required.
- Work during Finals Week in Fall and Spring is required.
- Due to conflicts in training requirements and work expectations, Lead FCA’s are not allowed to be Orientation Assistants, Resident Advisors, or Orientation Coordinators.
Quick Link
https://chapman.peopleadmin.com/postings/30759
Minimum Number of References
Maximum Number of References