GAMEFIT Gym – Gray TN
Pay rate: $13-$15 /hour
Status: Full-time
Website Link: GAMEFIT Gym
Role Description Summary:
The Front Desk Associate for the Fitness Center is responsible for greeting members and guests in a friendly and approachable manner, answering phones, scheduling appointments, signing up new members, addressing member questions and providing support to other fitness center professionals. A perfect applicant will be outgoing, self-motivated, reliable and have a passion for fitness!
FACE Culture:
All Team Members of FACE are expected to support the brand through active engagement in our core values:
Faith: being confident in one another
Attitude: responding positively regardless of circumstances
Consistency: doing what is expected everyday
Excellence: pursuing my personal best
Duties & Responsibilities:
• Greets and welcomes members and guests in a friendly manner and directs them to the appropriate person for assistance or provides fitness center information.
• Checks in members, collects guest fees, and ensures they are signed in the facilities tracking system.
• Assist with new memberships, renew existing memberships, and ensure all members are up to date on accounts.
• Answers telephone and email inquiries, provides information to members and potential members about the gym, and takes any messages.
• Record tracking of daily member visits, new members, etc.
• Assists with sales of merchandise or upselling of higher-tier memberships.
• Helps resolve member issues or conflicts in a professional and effective manner.
• Maintains the organization and cleanliness of the front desk and gym areas.
• Schedules appointments for clients.
• Shift change report conveyed to team
• Team Member may be required to perform other duties as required.
• Have Fun!
Requirements:
- High school graduate or GED.
- Self-sufficient with the ability to multi-task and work independently
- Excellent in customer service, communication, and interpersonal skills
- Membership management and/or point-of-sale system experience desired
- Competent in problem-solving, building relationships, and flexibility
- Ability to stand for long periods of time
- Proficient in understanding of fitness equipment and principles.
- Enjoy Having Fun!
Background Screening Required
FACE participates in E-Verify
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.