Description
JOB SUMMARY
Directs continuous communications, coordination, and facilitation of Flextrans bus operation, Lift Route Sector, and related support services to ensure ADA compliance, system safety, and reliability – including timely and efficient control of service provided to disabled customers. Makes rapid, timely decisions that impact budget regarding most cost-effective use of current resources. Collects and distributes system-related data to all appropriate support departments.
MINIMUM QUALIFICATIONS
EDUCATION/TRAINING:
- High School Diploma or equivalent plus two years post-high school training or college education with emphasis on communications and/or business management, or related fields.
- Must have a valid Utah driver’s license and be a safe driver with no more than 4 moving violations in the past three 3 years. Cannot have more than 1 violation of driving under the influence of alcohol, any drug, or the combined influence of any alcohol or any drug within the last 10 years
EXPERIENCE:
Internal candidates: Three years of acceptable UTA work history, demonstrated knowledge of UTA systems, and knowledge of Operations Department policies and procedures.
External candidates: Three years successful dispatching experience.
- Excellent verbal communication skills and demonstrable speaking qualities over a two-way radio (i.e. clarity, intonation, conciseness, articulation).
- Interpersonal sensitivity, diplomacy, and tact, particularly under stressful conditions.
- Ability to gather information, set priorities, and make decisions.
- Demonstrated problem solving and emotional control in a crisis situation using diplomacy and tact.
- Intermediate level skill in MS Word and Outlook – Preferred
- Able to type at least 25 WPM – Preferred
- Preferred skills in systems dispatching using computer-assisted, repeater-activated, two-way radio.
- This job requires regular and predictable attendance.
– OR –
An equivalent combination of relevant education and experience.
[UTA reserves the right to determine the equivalencies of education and experience.]
UTA’s benefits package for full-time administrative employees includes:
- Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts. Choice between Traditional Co-Pay or High Deductible Health Plans for medical coverage. HSA with company match available to employees enrolled in the HDHP. Benefit plans include coverage for domestic partners (eligibility affidavit required for coverage).
- Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent
- 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at
- 10 paid holidays and two paid (2) floating holidays per
- Retirement options – Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company
- Generous tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PHD). Course of study must be approved prior to enrollment.
- Training, development, and career advancement
- Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
- Free transit passes for employees, their spouses, and their dependent
- Employee assistance program – includes counseling, legal services, financial planning,
- UTA Well – a comprehensive wellness program designed to support employees and dependents in their health and wellness
- Free on-site fitness facilities and discounted membership to VASA
For more information on UTA’s Total Rewards benefits package, please visit: https://jobs.jobvite.com/rideuta/#benefits
Pay: $26.202 or More Depending on Experience
Close Date: Friday, July 28th, 2023 @ 5:59 PM MST
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