Job Details
Level
Entry
Job Location
Loc 998 Floaters – Los Angeles, CA
Position Type
Full Time
Education Level
High School
Salary Range
$17.00 – $19.00 Hourly
Travel Percentage
Up to 25%
Job Shift
Any
Job Category
Customer Service
Description
A Floater is responsible for providing excellent customer service while helping out at all of our surrounding facilities. The Floater covers shifts when other employees call off or go on vacation. Responsibilities could include cashiering, valet, traffic directing or acting as an ambassador.
*This position requires open availability. This position guarantees 40 hours per week*
Essential Duties and Responsibilities:
- Assist customers and their passengers in and out of their vehicles, including helping them with their luggage and personal items
- Maintain a professional and friendly demeanor when working with both customers and employees
- Provide customer resolution in a professional and friendly manner
- Welcome and acknowledge all customers according to company standards; anticipate and address customers’ needs and thank customers with a genuine appreciation.
- Control traffic to ensure a smooth flow at all times, while ensuring pedestrians are safe
- Maintain security of vehicles and vehicle keys
- Verify the necessary supplies at the start of each shift
- Maintain a neat and orderly valet stand at all times that is free of debris and trash
- Complete the necessary end of shift documentation and transfer vehicle keys and supporting tickets to the next shift’s employee
- Monitor and maintain safety, security and cleanliness of parking areas
- Arrive in complete uniform before and during scheduled shifts
- Must work with or without supervision
- Must be able to make cashier transactions
- Comply with quality assurance expectations and standards
- May be asked by local management to complete small cleaning or maintenance tasks
- Perform other reasonable job duties as requested by Supervisors
Qualifications
- Must drive manual transmission
- High school degree required
- Must have open availability
- Must be 19 years of age or older
- Must have reliable vehicle as means of transportation during working hours
- Have and maintain a valid California driver’s license
- Must be able to provide a valid/acceptable driving record with no more than 2 points
- Ability to read and comprehend English verbal instructions and written correspondence
- Valet experience preferred, but not mandatory
- Must be able to bend and squat frequently
- Must be able to lift, push and pull up to 25 lbs