Food Spot Shift Leader

Company Description

Headquartered in Southern California, Skechers has spent nearly 30 years helping men, women and kids everywhere look and feel good. Developing comfort technologies is at the foundation of all that we do-delivering stylish, innovative, and quality products at a reasonable price.

With international business representing over half of our total sales, we have product available in more than 170 countries and significant opportunities for continued expansion worldwide. We sell our collections direct to consumers through more than 4,000 Skechers stores around the globe and Skechers e-commerce sites, as well as through a network of third-party partners.

Benefits Information

Skechers is committed to you and your family’s health and well-being. Our goal is to offer Benefits plans and programs that provide value for the investment made by you and Skechers, including:

  • Generous employee discount for Skechers footwear, apparel & accessories
  • Medical, Dental, Vision Benefits & Flexible Spending Accounts
  • Life & Short/Long Term Disability Benefits
  • Parental Leave
  • Pet Insurance
  • Competitive 401(k) Program
  • Paid Time Off Benefits including paid vacation, personal time & sick time
  • Virtual Health Care & Employee Assistance Program
  • Employee Stock Purchase Plan
  • Skechers Foundation Scholarship Program
  • Community Focus
  • Employee Referral Bonus Program

Job Description

The Food Spot Shift Leader’s responsibility is to act as a leader for an assigned shift by ensuring that all team members and cooks are connecting with guests and ensuring they have a positive experience while dining and interacting with our team members. The shift leader ensures orders are taken properly and items are prepared according to recipe while also following guests order specifications. This role ensures that the restaurant maintains a clean, sanitary prep kitchen and outside dine-in area.

ESSENTIAL JOB RESULTS-

  • Lead/Supervise the performance of all team members, both front of house (FOH) & back of house (BOH).
  • Promote a fun and positive work environment.
  • Ensures all checklists, operational policy & procedures, food safety and other company requirements are adhered to and followed by all team members.
  • Assists management and participates in providing initial and ongoing training to all employees in the restaurant using company training materials.
  • Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures while also displaying a depth of menu knowledge and tour guiding ability in order to be able to suggest menu or meal options.
  • Ensure menu items are prepared to recipe and guest’s special requests.
  • Finalizes food presentation whether dine-in or to go.
  • Aware of items out of stock, back in stock, and limited quantities and communicates to team members.
  • Stocks POS supplies, expeditor supplies & paper goods.
  • Work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment.
  • Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has met their expectations. Assist with order additional items (desert, to go drinks, etc).
  • Foster and value a safe work environment by following all personal and food safety and security standards.
  • Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products.
  • Clean and sanitize equipment, work surfaces, and prep kitchen/dish room in accordance to cleaning schedules and procedures.
  • Restocking of supplies (condiments, dispensers) and overall general maintenance of the dining area – ensuring cleanliness and organization.
  • Ensures the restaurant is opened or closed according to standards during assigned shift.

SUPERVISORY RESPONSIBILITIES-

  • No

Qualifications

JOB REQUIREMENTS-

  • Previous Shift Leader Experience in a restaurant environment preferred.
  • Flexible to work nights, weekends, and holidays
  • Ability to follow all guidelines and procedures set forth by Food Spot, local, state, and federal regulations
  • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams.
  • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams.
  • Excellent attention to detail.
  • Proven time management, consistency, and organizational skills.
  • Physical ability to deliver food and beverages to guests.
  • Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 50 lbs.
  • High energy, great hospitality and ability to create a welcoming environment required.
  • Ability to stay calm and work efficiently under pressure.

Additional Information

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, policies, and procedures, and operating and maintenance instructions.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Pay range for this position is $22.00 – $25.00 hr

All your information will be kept confidential according to EEO guidelines.

Job Category
Customer Service
Job Type
Full Time/Permanent
Salary
USD 22.00 - 25.00 per hour
Country
United States
City
Gardena
Career Level
unspecified
Company
Skechers
JOB SOURCE
https://jobs.smartrecruiters.com/Skechers1/743999933136244-food-spot-shift-leader