Salary : $37,107.77 – $42,673.94 Annually
Location : Winston-Salem, NC
Job Type: Full Time
Job Number: 06589 -R
Department: Social Services
Division: Family and Children
Opening Date: 10/27/2023
Closing Date: 11/6/2023 11:59 PM Eastern
General Statement of Duties
The Forsyth County Department of Social Services is seeking to hire a highly motivated team-oriented individual to join the Foreign Language Interpreter Services Unit. The desired candidate for this position must demonstrate professionalism, the ability to multi-task, be people-oriented, and work effectively in a fast-paced environment.
This position will be required to assist agency staff with on-site and off-site visits, adhere to the time-sensitive response of agency needs, provide interpretation services for clients /customers on an as needed basis, translates documents, forms, and other agency related material for agency staff and demonstrate the ability to remain professional, impartial and ethical in all their interactions.
The interpreter will be required to assist agency staff with on-site and off-site visits, adhere to the time-sensitive response of agency needs, provide interpretation services for clients /customers on an as needed basis, translates documents, forms, and other agency related material for agency staff.
The interpreter will be required to have experience communicating effectively with the public as interpretation and translation skills are required. This position will involve initial training as well as continued training and improvement goals.
This position may occasionally work some weekend and evenings.
* This position is being re-advertised. All applicants are still being considered. If you have already applied for this position then resubmitting an application is not necessary to be considered. *
Distinguishing Features
The ideal candidate will possess the following knowledge, skills, and abilities:
Considerable knowledge of foreign language(s) in both spoken and written forms
Fluency in English and Spanish;
Working knowledge of medical terminology;
Ability to interpret a wide range of information;
Ability to communicate effectively with a wide range of individuals in both English and Spanish and;
Ability to maintain effective working relationships with other employees.
Minimum Education and Experience
Graduation from high school or GED and one year of experience demonstrating a fluency in both English and the foreign language(s) necessary (Spanish) to successfully perform the assigned job duties.
Prefer experience in a health care or human services setting.
A higher education level may be considered as a substitution for all or part of the experience requirement.
A valid drivers license is required.
Essential Duties and Responsibilities
Essential duties and responsibilities include but are not limited to:
Strong verbal and written communication skills are important for interacting with internal and external customers.
Making home visits with other staff to interpret medical, financial, and social information for non English-speaking patients;
Providing interpreter services needed in the clinical setting as well as by telephone;
Translating written materials from English to a foreign language in the development of pamphlets, brochures, and other materials;
Excellent organizational and computer skills are necessary, with attention to detail and accuracy.
Assisting in outreach efforts in non English-speaking communities by identifying pregnant women and encouraging them to seek early and consistent prenatal care and;
Related duties as required.
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01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview.By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. “See resume” is not an acceptable answer to the questions.
- Yes I understand and agree
- No I do not agree
02
Please select your highest level of completed education.
- Some high school
- High school diploma or GED
- Some college, trainings, or certifications
- Completion of a vocational program
- Associate’s degree
- Bachelor’s degree
- Master’s degree or above
03
Are you fluent in both English and Spanish?
- Yes
- No
04
Do you have at least one year experience in Spanish/English translation and interpretation?
- Yes
- No
05
Do you have experience working in a health care or human services setting?
- Yes
- No
06
Do you have experience interpreting and/or translating in a health care or human services setting?
- Yes
- No
07
Briefly describe your experience working in a health care or human services setting. If you do not have this type of experience, enter N/A.
08
Do you have a one-year certification in Spanish/English interpreting in a Health and Human Services setting?
- Yes
- No
09
Do you have working knowledge of medical terminology?
- Yes
- No
10
Do you have experience translating written materials from English to a foreign language?
- Yes
- No
Required Question