Salary: $17.37 – $19.10 Hourly
Location : Green Cove Springs, FL
Job Type: Full-time
Job Number: 2023-365
Department: Information Services
Division: Animal Care & Control
Opening Date: 10/04/2023
General Description
Under the general direction of the Animal Services Director, the Foster/Volunteer Coordinator is responsible for oversight and management of the Clay County Animal Services Foster/Volunteer Program, assuring proper sanitation and efficient and humane care of shelter animals while in foster care. The position is also responsible for supervision of foster volunteers and necessary communication with other departments as relates to the foster program and assists with other shelter operations tasks as assigned. The position works closely with veterinary staff, behavior evaluation and enrichment professionals, volunteers and staff members.
Essential Duties & Responsibilities
- Coordinate the movement of animals into and out of foster.
- Post all urgent animals for foster within 1 hour of identification, and non-urgent animals within 3 hours of identification including ensuring animals have clear photos before entering any foster program.
- Monitor health of animals in foster care and report any important findings/issues to medical personnel or management as appropriate.
- Coordinate timely medical checks and treatments and coordinate booster, recheck, and drop off times with foster volunteers, and schedule them on foster calendar and ensure that all follow-up treatments are given on time.
- Coordinate with Medical Director for foster animals to receive more advanced medical checks and treatments.
- Select and prepare candidates for the Bow Wow Breakout Program based on feedback/recommendations of other staff, coordinators, and management.
- Coordinate with Adoption/Rescue Specialist, Program Coordinator, Shelter Manager and medical staff about underage animals in need of foster, about animals in need of alteration, and about animals returning from foster to allow time to plan for space offsite/adoption events.
- Ensure foster animal locations and foster volunteer information is accurate in Shelter Software.
- Ensure shelter has all necessary items to prepare foster packs, coordinate with social media personnel to make call outs for donations of foster items, and prepare foster packs for outgoing foster animals.
- Manage and monitor foster email and foster phone, all emails and phone calls are responded to within 24 hours unless it is an emergency.
- Recruit, train, mentor, and serve as primary contact for foster volunteers, and follow up with long-term fosters regularly to ensure satisfaction and compliance with our foster programs.
- Keep all foster materials and programs up to date, and provide appropriate orientation materials, manuals, and handouts to all foster volunteers.
- Develop and maintain advanced or specialized foster parent training program to ensure continual growth of foster program.
- Carry a cell phone 24 hours a day, seven days a week when on call to allow for rapid response to foster animal emergencies. When on call, must have a plan in place for quickly and efficiently responding to various foster emergencies. Alternates on call with medical staff.
- Report to Shelter Manager and about consistent or serious issues with foster programs, foster volunteers, or staff involved with foster programs, and work to devise solutions to these issues.
- Track data on foster programs, and utilize it to create a monthly foster report to be submitted to Shelter Director at the beginning of each month.
- Attend and/or assist Program Coordinator in organizing special events pertinent to foster programs.
- Perform other duties as assigned by Shelter Director or Shelter Manager
- Working with volunteers by providing feedback, assistance and engagement
- Restock foster and holding room supplies and prepare foster packs prior to or during foster appointments.
- Collect and gear up Dogs Day Out dogs and manage and clean Dogs Day Out gear as needed.
- Facilitate movement of shelter animals into foster care by collecting animals, animal housing, foster supplies and medications.
Minimum Requirements
- High School Diploma or GED Equivalent
- Minimum of two years’ experience as a veterinary technician.
- Previous experience in foster coordinator position (Preferred)
- Certified Euthanasia Technician (Preferred; Must attain within one year of hire)
- Valid Florida driver’s license with clean driving record.
- Any combination of education and experience may be substituted, so long as it provides the desired skills, knowledge and abilities to perform the essential functions of the job.
Supplemental Information
Regular attendance is an essential function of this position.
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions:
- Excellent customer-service skills and ability to maintain an organized system and complete multiple tasks simultaneously
- Superior judgement/decision-making skills
- Working knowledge of Florida and Clay County Animal Ordinances and Laws as well as humane care and treatment of animals
- Ability to work under stressful conditions
- Ability to follow written and/or oral instructions carefully
Employees may be required to perform duties, including the employee’s normal work function or other emergency support functions as deemed necessary by the County, as assigned before, during, and after hazardous weather or state of local emergency.
While requirements may be representative of minimum levels of knowledge, skills and abilities to perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
This job description in no way implies that these are the only duties to be performed. Employees occupying the position will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.
The position regularly lifts and/or moves up to 50 pounds, frequently lifts and/or moves up to 75 pounds, and occasionally lifts and/or moves up to 100-200 pounds.
The person in this position needs to be able to frequently move about to ensure proper care of animals and to access files, personnel, office machinery, etc.
Constantly positions self to inspect and assess animals for wellness, temperament and potential foster placement.
Must be able to inspect, assess and perceive condition of animals and related data and information and to summarize relevant data for supervisors and medical staff
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Frequently communicates with supervisors, other staff, including medical staff, and the public regarding animal welfare and foster placement and procedures. Must be able to exchange accurate information in these situations.
The worker is subject to indoor and outdoor environmental conditions. Indoor exposure may include dust, dander and fur. External exposure may include inclement weather, extreme temperatures, humidity, and pollution. Position risks exposure to bites, scratches, animal waste and unpleasant odors.
The noise level is typically moderate, but may risk exposure to loud and unpleasant noises.
Clay County Board of County Commissioners offers an excellent benefits packages that is outlined below for full -time employees:-
Medical Coverage
The County offers comprehensive medical coverage through Florida Blue at competitive rates. Medical coverage is available to all benefit-eligible employees and their eligible dependents. Employees have a choice from three plans, all of which are Preferred Provider Option Plans.
In addition to a high subsidy of the premiums, the County contributes up to 50% of the deductible for the High Deductible / HSA / Plan.
Family Deductible = $ 4,200.00 County Contribution of up to $ 2,100.00 per year
Single Deductible = $ 2,100.00 County Contribution of up to $ 1,050.00 per year
Dental Coverage
The County offers a choice of two dental plans, with the County covering 100% of the single premium under the Low Plan. The employee will pay the difference of the premium cost if they elect family coverage.
Life Insurance
The County provides basic life and accidental death and dismemberment (AD&D) life insurance coverage of $ 20,000.00. Eligible employees may purchase additional coverage for themselves, their spouse, and dependent children through the Supplemental Life Insurance program.
Long Term Insurance
Employees may purchase long term insurance through the County’s provider for life insurance at affordable rates.
Supplemental Insurance
Supplemental Insurances such as short-term disability, hospital, cancer, and accident are available through Aflac, Colonial Life and Liberty.
Vision Insurance
The County offers a voluntary vision plan at affordable rates.
Employee Assistance Program (EAP)
The County provides a comprehensive employee assistance program, provided by Aetna, which includes counseling, education and referral services for employees and their eligible family members. EAP services are strictly confidential.
Vacation
Full-time employees accrue vacation of up to 96 hours per year and the accrual will increase depending their length of service with the County. Employee may also earn 8 hours as personal leave each year.
Sick Leave
Full-time regular employees accrue up to 96 hours of sick leave on a yearly basis.
Holiday Pay
The County has eleven paid holidays as listed for full-time and part-time employees (as scheduled).
- New Year’s Day
- Martin Luther King Day
- President’s Day
- Memorial Day
- Independence Day
- Labor Day
- Veteran’s Day
- Thanksgiving and the day after Thanksgiving
- Christmas Eve
- Christmas Day
Retirement Plans
The County participates in the Florida Retirement System. Employees have a choice from two plan under the FRS: Pension Plan and Investment Plan. The County makes a contribution as set by the Florida legislature towards the plan of choice for each employee and the employee makes a contribution of 3%.
Deferred Compensation Plans
Employees may also elect to participate in the County’s deferred compensation plan, which offers a choice from two providers: Mass Mutual and Nationwide. Contributions are voluntary by the employee and made on a pre-tax basis.
Pre-Tax Benefits
Certain payroll deductions can be taken on a before-tax basis. These include medical and dental premiums, FRS plan contributions, and high deductible plan contributions.
Other Benefits include:
- Tuition Reimbursement of up to $ 1,200.00 per year
- Professional Association Membership (as applicable)
- Bereavement leave
- Jury Duty pay
- National Guard State Service leave (as applicable)
- Military Service Leave for medical examinations (as applicable)
01
Do you have a High School Diploma or GED equivalent?
- Yes
- No
02
Describe your professional experience working with animals.
03
Do you have experience working with the public?
- Yes
- No
04
Please describe your experience working with the public.
05
Describe your professional experience with recruiting, training and supervising volunteers.
06
Please rate your proficiency with Microsoft Office (Word, Excel, Outlook).
- None
- Beginner
- Intermediate
- Advanced
07
Do you have a valid State of Florida Driver’s License with a clean driving record?
- Yes
- No
08
Have you taken the opportunity to upload required documents, such as diploma/transcript, or copies of any certifications?
- Yes
- No
Required Question