Salary: $14.00 Hourly
Location : Mounds View
Job Type: Part-Time
Job Number: 06
Department: Public Works/Parks and Recreation
Division: PR/Admin
Opening Date: 07/31/2023
Closing Date: 9/28/2023 11:59 AM Central
Primary Objective of Position
PRIMARY OBJECTIVE OF POSITON
Under the guidance and supervision of the Parks and Recreation Superintendent, this position is responsible to provide customer service to participants and guests at the Parks and Recreation Department.
SUPERVISION RECEIVED
Works under the general guidance and direction of the Parks and Recreation Superintendent.
SUPERVISION EXERCISED
None.
Essential Duties and Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide excellent customer service to participants and guests of the Parks and Recreation Department.
- Assist customers with daily admission, memberships, registration in programs and facility rentals, which includes answering questions, reserving rooms/shelters, and providing receipts.
- Provide counter coverage and assist customers with various requests.
- Provide tours to customers through the facility.
- Answer and direct all calls in a professional, friendly manner and take complete and accurate messages.
- Operate Parks and Recreation software and necessary office equipment.
- Scan and properly file documents electronically to ensure efficient and effective future retrieval.
- Make copies and assist Parks and Recreation Superintendent, Recreation Coordinator, and Event Manager/Recreation Coordinator when asked.
- Monitor and enforce all applicable Parks and Recreation policies for participants and guests.
- Assist in Event management.
- Assist in gym set up (setting up volleyball nets, raising/lowering curtain and basketball hoops and moving portable volleyball hoops.)
- Maintain a clean and well organized work area.
- Performs other duties as assigned.
Minimum Qualifications / Necessary Knowledge, Skills, and Abilities
MINIMUM QUALIFICATIONS
- High School graduate or have a GED.
- Desire to work with the public.
- Committed to working a part-time schedule of 10 – 20 hours per week which include hours Monday through Saturday (8:00 a.m. – 8:00 p.m.)
- First Aid certified or willing to become certified within 30 days of hire.
- Willing to work with people of diverse backgrounds.
NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to understand and follow instructions;
- Ability to work in a fast paced, customer service based environment;
- Ability to perform cashier duties accurately;
- Ability to maintain effective working relationships with co-workers and the general public;
- Ability to communicate effectively verbally and in writing.
Supplemental Information
TOOLS AND EQUIPMENT USED
Microsoft Office Suite applications in a windows environment; copy machine; postage machine; and calculator.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This work regularly requires occasional exertion of up to 25 pounds of force; work regularly requires standing, bending, reaching, and walking. Frequently requires sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires stooping, kneeling, crouching or crawling, reaching with hands and arms and lifting. Work requires close vision, distance vision, ability to adjust focus, depth perception and color perception. Vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly. Hearing is required to perceive information at normal spoken word levels. Occasionally there may be exposure to blood-borne pathogens and may be required to wear specialized personal protective equipment.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment occasionally may become elevated due to high customer volumes or activities.
SELECTION GUIDELINES
Formal application; rating of education/training and experience; oral interview; job related tests may be required; reference checks, Minnesota Computerized Criminal History and Predatory Offender Registry checks; and non-DOT pre-employment drug screen.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Part-Time staff – meeting PERA requirementing, receiving only PERA as a benefit.
01
Do you have a High School diploma or GED?
- Yes
- No
02
Please list the programs you’ve used (Word, Excel, PowerPoint, etc. and give brief examples of your experience)
03
Are you willing to work with a diverse population?
- Yes
- No
04
Do you have prior customer service experience?
- Yes
- No
05
If yes, please list customer service experience. (If no, list N/A):
06
Are you First Aide certified?
- Yes
- No
07
Are you First Aide certified or are you willing to become certified within 30 days of hire?
- Yes
- No
08
Are you able to work a part-time schedule of 10 – 20 hours per week?
- Yes
- No
09
Are you able to work the following days/times (please check the appropriate box):
- Monday a.m.
- Monday p.m.
- Tuesday a.m.
- Tuesday p.m.
- Wednesday a.m.
- Wednesday p.m.
- Thursday a.m.
- Thursday p.m.
- Friday a.m.
- Friday p.m.
- Saturday a.m.
- Saturday p.m.
10
I have read the full job description for the part time front desk position posted on the City of Mounds View website and understand the ESSENTIAL DUTIES of the position.
- Yes
- No
Required Question