Responsibilities
Peraton is seeking a Functional Manager to join our team of qualified and diverse individuals. This successful candidate will directly manage the operational delivery of infrastructure services for USCG IMS, including:
- Service delivery, service level monitoring and reporting, problem management, capacity planning, service request management, and relationship management.
- Plan, implement, and track initiatives to drive continuous service and process improvement for assigned service domains.
- Develop and leverage effective working relationships with service provider service delivery management to build and sustain effective service delivery teams and processes.
- Collaborate with application development and application maintenance teams ensure the timely and effective delivery of supporting infrastructure services for new applications and enhancements.
- Support the identification, prioritization, and business justification for infrastructure service enhancements or extensions.
- Participate in the planning and execution of operational and management level governance for assigned service domains.
- Manage the development, submission, approval, and execution of service requests for assigned service domains to ensure timely provisioning and delivery of services.
- Has management authority over an organizational unit, such as a department, within a business, company, or other organization.
- Ongoing responsibilities, and are not usually directly affiliated with project teams, other than ensuring that goals and objectives are aligned with the organization’s overall strategy and vision.
- Directly supervises individual contributors in technical positions and/or entry level professionals.
- Estimates staffing needs, assigns work, recommends candidates for employment, makes recommendations for termination, conducts performance evaluations and salary reviews for assigned staff and is responsible for the application of company policies.
- Will be the single point contact for any functional question both by customer and Development team.
- Assist customer project manager in project planning and risk identification/control. Review of functional, technical designs and configuration workbooks.
Qualifications
Basic Qualifications:
- BS Degree and 8 to 10 years’ experience or MS degree with 6 to 8 years’ experience or a high school diploma/equivalent with minimum 12 years’ experience.
- Must have excellent project management skills particularly in the areas of planning and risk management.
- Prior experience in leading implementation project.
- Experience handling conflicting stakeholders to drive design decisions; show authority and experience in helping the team to reach to optimum design solutions when there is a contention.
- Should have service oriented and customer focused job experience.
- U.S. Citizenship required; must have the ability to obtain/maintain Secret clearance.
Benefits: At Peraton, our benefits are designed to help keep you at your best, beyond the work you do with us daily. We are fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
Peraton Overview
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.
Target Salary Range
$104,000 – $166,000. This represents the typical salary range for this position based on experience and other factors.
EEO Tagline (Text Only)
An Equal Opportunity Employer including Disability/Veteran.