PCSI is looking for a General Clerk III to join the team at Naval Medical Center Portsmouth. The General Clerks provide administrative support with receiving calls, processing documents, and maintaining complex filing systems. The ideal candidate for this role will be a self-starter with attention to detail and the ability to juggle multiple assignments.
This position reports to the Subcontracts Manager and is based in Portsmouth, VA. Typical hours are Mon-Fri, 7:30am-4:00pm.
Base Pay: $19.39/hr
Who We Are:
PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, and partnerships. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life’s journey is at the heart of what we do.
What You’ll Do as a General Clerk:
- Ensure year end transfer of files storage is accurately documented according to the records management policy.
- Prepare, manage and submit all required contractual reports to client.
- Verify statistical reports for accuracy and completeness.
- Develop and track work performance metrics tied to contract performance standards and company policies and procedures.
- Receive, respond and document incoming calls as well as complaints received.
- Serve as a back-up to the Production Control Clerk and Data Entry Operator II in periods of absence.
- Assist departments with special projects as needed.
- Process and distribute confidential and sensitive documents.
- Establish and maintain complex filling systems.
- Support other departments such as Accounting and Rehabilitation to aid personnel in administrative functions.
- Process documents to update and maintain employee files and records.
- Respond to written and verbal inquiries from management and external sources to provide information, facilitate communication among departments, and complete administrative tasks.
- Perform other tasks as directed by supervisor.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What You’ll Need to Be Successful:
- High school diploma or GED
- Minimum of one (1) year of prior experience working in office administration or equivalent combination of education and experience.
- Must demonstrate accuracy and speed in work. Typing speed of 50-60 wpm.
- Requires intermediate knowledge of Microsoft Office applications and PC functions.
- Maximo experience preferred.
Knowledge, Skills and Abilities:
- Must be able to assist and communicate with individuals at all levels of the organization both in oral and written format.
- Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
- Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
- Ability to follow directions, understands work rules and procedures and accepts constructive criticism.
- Must be a self-starter and have the ability to work with minimal direction and supervision.
- Ability to read, write, speak and understand the English language.
- Ability to comply and interpret company policies, procedures, and regulations.
- Position continually requires demonstrated poise, tact and diplomacy.
Other Requirements:
- Ability to pass criminal, drug, and driving screening.
- Possess valid driver’s license and maintain good driving record.
- Ability to climb, bend, squat, push, lift and carry objects up to 20 pounds; prolong sitting up to 90%.
- If requires, ability to obtain and maintain security clearance and base access to assigned site(s).
Equal Opportunity Employment
PCSI is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All Veterans and/or persons with all types of disabilities are strongly encouraged to apply!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)