Oak View Group
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
The General Manager is responsible for the efficient, professional and profitable operation of the assigned OVG360 venue, the Clovis Civic Center. In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. The General Manager develops key relationships and develop a positive brand image for the Clovis Civic Center. Responsible for overall management, promotion, and operation of the facility, including construction, purchasing, policy administration, booking, marketing, finance, food and beverage, box office, advertising, security, production, maintenance, and related operations for the Clovis Civic Center. This position is responsible for the development, coordination and management of all aspects and strategies for the Clovis Civic Center.
This role will pay a wage of $65,000 to $70,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Responsibilities
- Develops and implements the strategy for booking events at the venue, develop and maintain relationships with reputable businesses, planners, local market contacts, to attract meetings, conferences, banquets and special events.
- Administration of specific plans and programs prescribed by corporate directives, to include: HR, Sales and Marketing, quality assurance, operational and energy efficiency, safety/emergency procedures, crowd control and crisis management practices, or other areas as needed.
- Generate in a timely manner financial and other reports detailing the Civic Center activities.
- Prepare a proposed annual Operating Budget and submit such proposed budget to client/corporate.
- Oversee day to day operation, ensuring s technical and staff resource needs for all events, oversees plans for allocating those resources, and successfully manages their efficient implementation.
- Insure all agreements made regarding the Civic Center are in compliance with the contract, state and federal law.
- Provide final approval for all contracts and agreements.
- Attend conferences and trade association meetings.
Qualifications
- Bachelor’s degree or better from an accredited college or university in Business/Hospitality Management or related field.
- Minimum of five (5) years management experience in an Convention Center, Hotel or other similar public assembly facility
- The ability to research, develop and maintain relationships with prospective clients as well as local, regional and statewide civic and hospitality leaders.
- Proven leadership skills
- Demonstrated knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning, facility operations, budget preparation and personnel management
- Ability to apply conflict resolution and problem-solving skills in a team-oriented environment
- Ability to express ideas clearly through both oral and written communication
- Superior Sales and Marketing skills
- Knowledge of budget preparation and control
- Considerable knowledge of safety regulations and other federal, state or local laws and regulations
- Effectively work under pressure and meet tight deadlines in a fast-paced environment
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
- Ability to make sound business/operations decisions quickly and under pressure.
- Ability to speak, read, and write in English.
- Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess a thorough working knowledge of all existing catering aspects.
- Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
- Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG360and venue concession and premium services operations.
- Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
- Ability to handle cash accurately and responsibly.
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
- Ability to work independently with little direction.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.