Global Certification Program Specialist

Company Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur-the internet-so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description

Position- Global Certification Program Specialist

Location- Remote within United States

Responsibilities/What You’ll Do:

  • You will serve as a Certification ambassador for a global audience.
  • You will monitor and respond to certification inquiries via various channels (i.e. Email, Slack, Zscaler Community).
  • You will collaborate with various stakeholders across the organization to ensure customer experience is 5 star.
  • You will develop and implement processes to improve both internal efficiencies and external user experience.
  • You will interact with certification vendors to address and resolve candidate issues.
  • You will learn the certification exam development cycle and assist in managing subject matter experts, as needed.
  • You will help admin various systems required to support the overall program (customer engagement, exam development, digital badging, etc.).
  • You will evangelize and support the Zscaler Certification Program through ad-hoc tasks.

Qualifications

Qualifications/Your Background:

What we expect from you:

  • 2+ years of experience evangelizing enterprise technology, with particular focus on SaaS. Training and Certification background is a plus.
  • Customer-first focus.
  • Excellent oral, written, and interpersonal communication skills.
  • Ability to work proactively and independently, managing tasks.
  • Willingness to be coached and learn about Zscaler offerings along with the business of professional, technical certifications.
  • Bachelor’s Degree

In return, we will invest in you. You will be supported by a world class team of experienced training and certification professionals; and give you the skills and opportunities you need to build a successful career. Additionally, we will make every effort:

  • To provide you with the best support, learning, and access to expertise in the marketplace.
  • To invest in your personal and professional growth and reward you accordingly with competitive pay, benefits, and equity.
  • And, provide you with an environment that is defined by collaboration.

Additional Information

The base salary range for this full-time position is $ 70,000 to $90,000+ Benefits. Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, location and relevant education or training.

All your information will be kept confidential according to EEO guidelines.

#LI-YC2

#LI-Remote

What You Can Expect From Us:

  • An environment where you will be working on cutting edge technologies and architectures
  • A fun, passionate and collaborative workplace
  • Competitive salary and benefits, including equity

Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please contact us by sending an email to accommodations@zscaler.com. This email address is used specifically for accommodation requests only, and resumes, CV’s, or questions other than accommodations will not be replied to or accepted.

Videos To Watch
https://www.youtube.com/watch?v=EUBp2JnMJwE
https://www.youtube.com/watch?v=lGpJtmCLFyU&t=112s

Job Category
Product Management
Job Type
Full Time/Permanent
Salary
USD 70,000.00 - 90,000.00 per year
Country
United States
City
San Jose
Career Level
unspecified
Company
Zscaler
JOB SOURCE
https://jobs.smartrecruiters.com/Zscaler/743999929385813-global-certification-program-specialist