Corporate Travel Manager
Fitch Ratings is seeking an experienced Travel Manager with positive attitude, friendly demeanor with excellent organizational skills to manage our Global Travel Platform.
The candidate must have a minimum of 2 years in the travel industry, preferably working with global and domestic travel as well as contract negotiations.
What We Offer:
This role will use Concur Expense, our web-based Travel and Expense system,
- Ability to lead the Travel Globalization throughout Fitch
- Work closely with Accounts Payable and IT to build out Audit Rules and create templates and Reporting
- Gain knowledge of our Global Partners needs and requirements
- Exceptional chance to grow and thrive through opportunities uncommon in scale and scope.
- High-achieving diversified team.
We’ll Count on You To:
- Lead contract negotiations with hotels, air/ground transportation, and special event suppliers to develop comprehensive travel program options for the client
- Collaborate with Global Travel provider to support new client sourcing, prepare joint client presentations, and provide updates on existing client accounts.
- Ensure that all key internal client service areas are aligned with client’s business goals.
- Develop and maintain a reporting analysis on top tier accounts/travelers
- Share best practices/results with Incentive Travel team.
- Identify opportunities for innovation and greater revenue/loyalty penetration by listening beyond product/service needs.
- Partner across department lines to accurately make financial recommendations
- Deliver financial results to procurement and C-level client stakeholders.
- Demonstrate the ability to identify “wins” in order to negotiate in conflict resolution.
- Connect with Travel Provider team to understand new developments in travel technology that can increase customer satisfaction or provide cost savings opportunities for the client.
- Connect with Travel Provider to make Changes/Update Concur Travel Platform
What You Need to Have:
- 2- 5 years of experience in travel, customer service, and/or account management, with business-to-business experience preferred.
- Knowledge of Concur, Concur Reporting and Concur Functionality
What Would Make You Stand Out:
- Bachelor’s degree in business or related fields
- Ability to respond positively to clients, make recommendations, and interact with individuals at various levels of responsibility.
- Maintain strong customer focus and work with a sense of urgency.
- Effective written, verbal and presentation skills.
- Proficient Microsoft Office skills, Word/Excel, etc.
Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
FOR NEW YORK AND CALIFORNIA ROLES ONLY: Expected base pay rates for the role will be between $125,000 and $145,000. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.
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