Overview
National/Alamo Rent a Car has an exciting opportunity for a full time Seasonal Greeter at our Palm Springs Airport branch! The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
** This position is Seasonal and will start on November 1, 2023 and end on April 1, 2024**
**Branch location: 3400 E Tahquitz Canyon Way. Palm Springs, CA 92262**
**Must have open availability and apart from religious observances, must be available to work 40 hours/week including days, holidays, nights and weekends**
**This position pays $16.50/ hour**
Get on the fast track to a more rewarding career with National/Alamo Rent a CAr teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multi-billion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It’s a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow – for both our company and our employees.
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.
Responsibilities
- Welcome members to the facility when they exit the bus or arrive on the lot.
- Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
- Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
- Assist members with questions and concerns to minimize counter visits.
- Communicate customer service issues to management.
- Ensure that hangtag information is completed correctly.
- Maintain clean low mileage fleet mix requirements.
- Maintain Emerald Aisle for cleanliness.
- Thank member for their business.
- Provide upgraded vehicles on request.
- Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
- Moderate physical activity which requires handling of objects up to 25 pounds with long periods of standing and walking.
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age
- High School Diploma or G.E.D.
- Must have a valid drivers license
- Minimum of 1 year of customer service experience
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Apart from religious observances, must have open availability and be available to work 40 hours/week and a flexible schedule including days, nights, weekends and holidays
We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.