Company Overview
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you’ll do
The GTM Territory Operations Analyst is a detailed, adaptable problem-solver responsible for maintaining and actioning Sales territory assignments in partnership with GTM sales strategy and global sales leadership. A successful individual in this role thinks critically, logically, and creatively to resolve issues and to develop proactive processes to clear future roadblocks.
This position is an individual contributor role reporting to Sr. Manager, GTM Strategy and Operations.
Responsibility
- Lead territory planning, carving and deployment for Global Sales in collaboration with global GTM sales strategy, global sales, and sales operations
- Provide analytical support on strategic decisions related to territory planning and deployment, performance management, and ongoing territory management
- Execute various process improvement workstreams as needed to optimize Territory Planning and Deployment
- Own and drive various productivity enhancements through automation and data infrastructure enhancements (e.g. Automation of reporting, account assignments etc.)
- Deliver and optimize territories that are equitable and fair while incorporating different scoring and modeling methodologies
- Own and manage territory deployments and account or opportunity assignments in SFDC through Anaplan, including communication to field and management on all territory changes
- Partner with GTM sales teams, regional sales leaders, and various business partners to to ensure changes to SFDC and other sales systems are consistent with business needs
- Continue to progress data quality improvement efforts within enterprise systems such as Salesforce.com and other tools to ensure all users are accessing accurate and timely data
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.
What you bring
Basic
- Bachelor’s degree
- 5+ years of relevant work experience
- 5+ years experience with Microsoft Office or GSuite
- 5+ years experience with MS Excel or GSheets
- Experience with VLOOKUP, Basic Formulas and Pivot Tables
- 3+ years experience with Salesforce.com
- 3+ years experience with Anaplan
- 3+ years experience with Snowflake
Preferred
- Strong organizational skills and business judgment with the ability to handle projects independently end-to-end
- Strong communication skills with the ability to engage stakeholders at all levels, and across multiple geographies
- Logical thinking, creative problem solving skills, and self-starter work ethic
- Proactive mindset and desire to continually evolve the way we use data to drive impactful insights
- Experience with SFDC, Gainsight, Snowflake, Tableau and Qliksense
Wage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
California: $105,100.00 – $161,775.00 base salary
Illinois and Colorado: $98,800.00 – $135,850.00 base salary
Washington and New York (including NYC metro area): $98,800.00 – $144,550.00 base salary
This role is also eligible for bonus, equity and benefits.
Life at DocuSign
Working here
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.
If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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