Salary: See Position Description
Location : Greeley, CO
Job Type: Regular, Full-time
Job Number: 05031-1023
Department: Communications
Opening Date: 10/16/2023
Closing Date: 10/30/2023 11:59 PM Mountain
Description
The Weld County Regional Communications Center is searching for a Guard Terminal Specialist.
The Guard Terminal Specialist plays a crucial role in organizing, managing, and maintaining sensitive data pertaining to missing persons, warrants, stolen items, criminal information, and court related data. The information is maintained through Openfox as well as a computerized Records Management System (RMS) where it is confirmed, updated, and cancelled with the state and National Crime Information Systems (NCIC). The Guard Terminal Specialist is an essential position that contributes to the organization’s overall productivity with managing secure data and collaborative efforts with multiple agencies.
$24.80 – $31.41 per hour plus benefits (see benefits tab on the job posting).
As an applicant for this position, you should be aware of Senate Bill 19-085, the Equal Pay for Equal Work Act. The act requires employers to announce the pay range for job openings. This range encompasses the nine pay steps available should you receive the position and demonstrate satisfactory performance over time.
This position is non-exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act and is therefore eligible for overtime pay.
Essential Duties and Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following job duties are established to outline the basic duties and responsibilities of the above captioned position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Data Entry & Management (60%):
• Responsible for maintaining police-related data in reference to wanted or missing persons; stolen, recovered, or impounded vehicles; and other stolen property with complete confidentiality.
• Complete high priority tasks within required timeframes.
• Frequently queries information and sends teletypes through CCIC/NCIC.
• Correctly input data into OpenFox.
• Responsible for maintaining Criminal Justice Information Services (CJIS) compliance as well as compliance with State and Local government policies.
• Performs routine audits on active warrants and hot files.
• Completes daily quality assurance on pending files before forwarding the necessary documents to the appropriate departments.
Assisting Law Enforcement Personnel (30%):
• Accurately and professionally obtain information from user agencies via phone calls and email.
• Electronically route information to officers, outside agencies, county and municipal records departments, and the state courts.
• Interact and collaborate with user agencies and other records departments.
Other Duties as Assigned: (10%)
• Assist with requested recordings as needed.
Qualifications
REQUIRED QUALIFICATIONS:
• A high school diploma or GED, AND;
• Minimum of two (2) years’ experience in administrative support positions.
• Any combination of education, experience, special qualifications, and training that provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work.
• Familiarity with Windows computer programs with a minimum typing speed of 25 wpm.
• Must have a minimum of “satisfactory” rating in every category of most recent performance evaluations (for internal applicants).
• Candidate must pass a background check and substance use screen prior to employment start date.
• Must be able to obtain and maintain Colorado certification of CCIC/NCIC operation within six months of employment.
PREFERRED QUALIFICATIONS:
• Previous knowledge of Colorado Bureau of Investigations (CBI) regulations and compliance preferred.
• Familiarity with computer systems.
• Spanish/English bilingual verbal skills highly desired.
Other Necessary Requirements
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hearing and speech ability to communicate clearly and distinctly face- to-face as well as over the dispatching system in both emergency and non-emergency situations.
Manual dexterity ability to operate keyboard devices requiring repetitive arm/hand movements.
Vision ability to perform functions such as proofread information entered into a computer to determine accuracy and need for correction; to read reports and relay information to requesting party.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sit for a prolonged period
• Must remain at fixed workstation for extended periods of time
• Required to work weekends, holidays, day, swing and/or late shifts with hours and days off subject to change
• Fluctuating workload – heavy volume of requests occurring within a short time frame and with random variability
• May be required to work overtime at the direction of the Communications Supervisor
• The noise level in the work environment is usually moderate
• Workstation comprised of multiple monitors in a large room with other dispatchers
• Enclosed environment with multi-dispatch stations requiring close communication with co-workers and limited privacy
The following benefit information is for regular, full time employees. This summary is furnished as general information only and is not intended to be a full description of the benefits offered to Weld County Employees. Specific information on benefits available may be obtained from the Weld County Human Resource office at 970-400-4234.
Click to go to a Benefits information webpage.
Medical/Dental/Vision Plans
Weld County offers two medical plans through Aetna. Employees who enroll in one of the health plans must enroll in dental and vision. There are two vision plans and three dental plans to choose from. Dependents may also be enrolled. Questions regarding eligibility and premiums should be directed to Human Resources.
Life Insurance
Weld County offers employees a Basic Term Life Insurance policy in the amount of 3 times their annual salary. Eligible employees must regularly work at least 20 hours per week. The plan is provided at no cost to the employee. Employees also have the option to enroll in supplemental term policies for themselves and their dependents. Rates for those supplemental plans are based on age.
Long Term Disability Insurance
Weld County pays the premium for Long Term Disability Insurance for any regular employee that works at least 20 hours per week. The policy provides a monthly benefit of 60% of monthly base salary (maximum benefit of $8,000/month) after a 6 month waiting period.
Short Term Disability Insurance
Weld County offers a Short Term Disability plan through Cigna to any regular employee that works at least 20 hours per week. The premium is paid 100% by Weld County and the plan pays a monthly benefit of 60% of monthly base salary after the employee has been off work for 30 days and exhausted all of their own sick and vacation time.
Paid Leave
Weld County offers paid vacation, sick leave and holidays. Specific information regarding these benefits can be obtained from Human Resources.
Retirement
All full time regular employees at Weld County (except Health Department employees) participate in a mandatory defined benefit retirement plan. The employees contribute 9% of their base salary on a before tax basis to the fund. Weld County matches that amount starting with the employee’s first paycheck. Weld County employees also pay Social Security/Medicare (7.65%). In addition to the mandatory plan, employees have two optional deferred compensation plans to choose from. The 401K and the 457 plans are administered by Principal Financial.
Employees at the Weld County Department of Public Health and Environment do not participate in the Weld County Retirement plan. Instead they contribute 9.0% to the Colorado Public Employees’ Retirement Association (PERA) and only contribute to Medicare (1.45%). Health Department employees also have the option to contribute to a PERA 401K plan.
Section 125 and Flexible Spending Accounts
The Section 125 program allows employees to pay the premiums for the county’s medical, dental and vision plans with pre-tax dollars. Flexible Spending Accounts are also available for unreimbursed medical expenses and day care expenses.
Mental Health Counseling & Well-being Resources
As a Weld County Employee, you and your immediate family members, now have access to join IOME for FREE. IOME is proud to be partnered with Weld County to offer you free counseling and coaching support, a self care central, and discounted self care.
Voluntary Benefits
Employees at Weld County have the following Voluntary Benefit plans available to them through AFLAC. Aflac offers an Accident plan, Critical Illness plan and a Hospital Indemnity plan.
Recreation Center Discounts
As part of the Weld County Wellness Program, employees are given discounts at the Greeley Recreation Center, the Family Fun Plex, Johnstown Family YMCA and the Ft. Lupton Recreation Center. Active and Fit Memberships also available.
Tuition Assistance
Regular employees who work at least 20 hours per week and have been employed with Weld for 6 months may be eligible to receive tuition assistance for qualified college courses.
Benefits effective date is the first of the month after you have worked one full pay period.
Additional information on all of these benefits can be obtained through the Weld County Human Resources office.
Weld County Human Resources
P O Box 758
Greeley CO 80632
970-400-4234
01
Can you read and write in Spanish and interpret and translate between English and Spanish using professional language?
- Yes
- No
02
How many years of experience do you have in administrative support?
- No experience
- 1 year of experience
- 2 years of experience
- 3 or more years of experience
03
Do you have previous knowledge of Colorado Bureau of Investigations (CBI) regulations and compliance?
- Yes
- No
Required Question